Gold Star Pest Control

I just want to save you from more pain and suffering. You already have enough of pain because of your pests. I know.
1÷22÷15 afternoon, my apartment manager used the company. Factually, same pest problem existed that night. Bugs dance around the area they treated — whatever they sprayed had no effect on them. No difference. They obviously need to study more about pests. They were supposed to «do it right» yesterday. I waited one hour (from the appointment time), but they did not show up. We finally called and they said they «forgot» about us. So we had to reschedule to today. There was not even a «sorry.»
We received second service today. I will update if this time was any different. This is their last chance. The pest control person said «We cannot eliminate your pests completely. If you need completely clean place, you need to receive service every week.» (REALLY?)

This place is a total scam. My landlord had them come by to remove a bedbug infestation in my apartment recently, and I came home to also find my bedding and furniture completely soaked in chemical powder. After consulting with other exterminators, I learned that this was absolutely NOT the proper procedure with removing pests and that the insecticides are hazardous to our health. My bed is ruined and still covered with bed bugs.
GO SOMEWHERE ELSE LEST YOU WANT TO CALL A LAWYER.

These guys were sooo nice! The lady on the phone was super helpful — we called them to come investigate a possible bed bug problem but the bug we had captured was not a bed bug afterall. They didnt charge us to come out — had a great attitude, I would completely use them again.

My dad paid this company $ 150 to get rid of gophers in his front yard. The receipt states that there is a 6 month guaranty. The gophers never went away. The company came back 4 times in the first month, yet there were still new gopher holes weekly. There was a period of about 8 weeks where he didn’t have any new gopher holes, but then they returned, only 4 months after the original service date. He called the company to have them come back to the house, as it was within the 6 months, and the woman on the phone said «I don’t have time for you» and hung up on him. He called back and she wouldn’t answer, so I called from my house. Once she figured out who I was calling for she hung up on me, too, and wouldn’t answer the phone when I called back. Please don’t use this company!

Since the insurance has went though, I thought I’d give an update with Gold Star. We sued for $ 5,000 but were only given $ 3,000 — which really isn’t that great, considering we spent $ 4,000 buying new mattresses, sheets, pillows, etc.
Even though the insurance company has nothing to do with them, Gold Star still deserves 1 star for putting us through this nightmare. And nightmare is just describing it lightly.