Jiffy Lube

Went back during the week. The employees have solid work ethics and do good work, was glad I got over my one «bad» experience and stopped by. My car’s grateful too

This is the worst Jiffy Lube I’ve ever been to. They ask when I’m pulling my car up if I would like to wait or walk around while the service is done and they’ll call me when it’s my turn. No one ever calls, eventually I return and was told they called twice. No, they did not. They had already put in oil, so had to swap it out to my selection. I double checked to make sure they would fill up my wiper fluid bc I was out, he said that’s the first thing they do when you pull in, awesome. Once finished I open my glove box and everything fell everywhere bc they did not reassemble. Then as soon as I pull out again I realize they did not put wiper fluid in at all. I couldn’t bring myself to go back for a third time to complain that they did not clean my carpets or windows, though I was charged for it. Every other Jiffy Lube I’ve been to has been friendly, fairly priced and efficient, but definitely not this one.

They over charged me. Miss diagnosed a problem with my car. I’m actually very grateful they were wrong after taking my car to the dealership to fix the problem jiffy lube said I had. I feel I spent way to much money there and waited to long for service. I won’t be going back to jiffy lube.

Do not, I repeat, do not go to this store on sunset Blvd. They destroyed the spindle on the engine where the oil filter is inserted and blamed it on the previous mechanic. I had to have $ 300 in repairs and they had the nerve to charge me for the oil change that damaged my car.
What kind of oil change company doesn’t have the right tools to change an oil filter? The mechanic said they tried to hammer the filter off the engine. They used a hammer on an oil change. If you value your car you will never go to this jiffy lube.

I have used this Jiffy lube for years. before 2006 when i bought my 4 runner. Regular oil changes for every 3000 miles at this location from 2007 to 2015.
Around 2013 i noticed a little pull in my steering. After my oil change wa done. I asked… you guys topped off the fluids?
I was told yes… like about 4 different times.
Finally i went to autozone. Bought a bottle of steering fluid. I put about a tablespoons worth.
Miracle steering was perfect after that. And has been since. Also instead of looking on the oil cap and seeing the kind of oil my car used. They always tried to upsell me on synthetic. or ask me. Um read the oil cap.
9 years of my money and stacks of pink reciepts.
Goodbye Jiffy Lube

This is a great spot for a quick oil change. You can walk one block away and grab a coffee at Intelligentsia Café while they take care of your car too.
Great prices. Friendly staff. They keep records of your car so when you are due for another fluid change (like trans fluid, power steering fluid, etc.) they will have it in their computer.
Prices WAY cheaper than going to a dealer to have this done. Some of these 20 minute places are sloppy but you should feel confident with the group of mechanics I have personally dealt with over the past year here.
NOTE: Check in at Unilocal and look on line for a coupon before you go because there many times are additional discounts available.
I say check it out.

This place is BULLSH#T
I having bringing my car every few months for the last 4 years b/​c it’s near my house– that’s the only reason.
About 6 months ago a wrong ticket was put in my car telling me to come back at 211k miles. I only had 100k miles I figured something must be wrong so I stopped by and the woman who came out said «oh ya error on our end let me replace sticker» I asked if I could get oil changed just in case she told me they were really busy it would be better to come back, and «besides I don’t need it yet» so I left.
My maintenance required light started coming on a week ago so today I went in.
As I pulled up not one person came to greet or help me, I asked for help from one gentleman who talked with me said he’d check it out and then never came back.
Another guy then came out and asked me «hey you need an oil change?» I said I did and that someone was helping me, he just said again «do you want an oil change?» I said yes.
Then As I’m standing there waiting a worker from the under area said «oh it’s bat-​woman from Gotham city» I was wearing a long black coat… Um –unbelievable. I’m not sure there was ANY need for him (later found out named Manny) to comment at all on what I was wearing. So highly unprofessional.
I have never dealt with such rude inappropriate behavior anywhere, let alone at a place that offers fast easy oil change. That is not any of the above. They just are so half-​ass!!!
I asked to speak to the manager who gave me her bosses info to which she informed me «he’s never around». Ok. Awesome?!
She then confronted the guy underneath about why is he talking about customers (while I’m standing there) he then started yelling at her and me!
Are you joking-​arguing with me about that he was «just commenting that I looked like bat-​girl» WHEN if ever is that necessary for a customer to be heckled by some punk-​ass kid turning wrenches? And the girl who is the manager is just kinda laughing and saying «come on Manny you can’t do that»
I will never be back. I think this place is beyond a joke. This last experience was so ridiculous, it felt like a highschool through down. I went to Valvoline and the service was beyond amazing!
I was contacted by Jiffy Lube after sending an email, the man I spoke with is the off-​sight boss from what I gather, very sweet and apologetic. However this experience was awful!

Do not under any circumstances come here!!! I went to get a standard oil change here last Saturday. I went to pay and the lady at the counter said, «your tire is not holding air.» I went to look at the tire and sure enough my air valve had been broken off. Three guys were standing around my tire. I asked them what they had done and they all looked guilty and then said, «nothing!» I said, «bullshit you’d better fix my tire.» They said OK we’ll get it fixed don’t worry. They supposedly took it to a tire place and had it fixed. I have no idea what they did. So Monday night I was coming home from work and an error message popped up that said, «TPMS Service Required.» I had no idea what that meant but I found out that the sensor on my tire was messed up. I took my car to Pep Boys and found out those stupid idiots at Jiffy Lube had taken off my tire sensor and never put it back on. I had to get a new one which was $ 133. I took that receipt to Jiffy Lube and raised holy hell. Luckily they reimbursed me for it. Do not come to this Jiffy Lube. They are complete idiots here and have no idea what they are doing!

I arrived on a Sunday afternoon to find a group of employees who essentially rolled their eyes at me when I pulled up. There was only one other vehicle in the bay.
They told me that they «assume» I use synthetic… I don’t. Assumptions don’t exactly instill confidence in your mechanic.
After making me wait for 30 minutes, I was told I should take my car to a mechanic because they didn’t have to tools to remove my oil plug.
Seeing as this is an oil change location, not having the tools to remove an oil plug is like a librarian saying they don’t have any books…
Aside from that, the lobby smells like burnt coffee and the sign out front says $ 27.99, but the lowest price available is $ 49.99.
I recommend Valvoleen which is a block away and had zero problems having the tools to do their job.

Pulled up and asked for manager special and was told I needed synthetic so I couldn’t get it. He said the synthetic one is $ 59 and I said that will be fine. I had a $ 15 coupon. I get inside then after forty five minutes the lady brings me up to the counter and says it will be $ 90. The price jumped from 27 for Managers special to 59 for synthetic and now it’s 90. I’ll find somewhere else to go next time. Jiffy Lube is not worth this outrageous price. Never again. A dealership is the same price. Hope the money I just gave you was worth this Unilocal review and me never returning.

Great and quick service. Even gave me advice on using the coupon. Thank you for all your help.

This jiffy is the best I’ve been to. They always go the extra mile here and are the friendliest location I’ve visited. They’ve got my business!

Let me just say that I’ve been here before, and had a very long wait time for a simple oil change… I wanted to take it to Valvoline down the road, but my wife was adamant about using Jiffy Lube, so that’s where I took it.
I pulled up, told them what I wanted, and waited for about 5 – 10 minutes. Then, I was approached again and informed that they ran out of «conventional» oil.
In my head: «You do oil changes; It’s your primary business. it’s what you do. How do you run out of oil?»
The next step «up» would be over double the price originally quoted, so I took it to Valvoline anyway!
The only saving grace was the service rep. Being that I was slightly annoyed, I didn’t get his name. He was apologetic, and polite. However, in my experience, if you run out of something, it’s your own fault, and you should offer then next step up for the same price as originally quoted. It’s the right thing to do.

«Jiffy» is a bit misleading. I have sat for 45 minutes so far and my car still sits. It looks sad, like waiting at the dentist office — but longer.
I just had to sign my «estimate.» In the 45 minutes they have been able to pull my air filter and say it needs replacing. Oddly, mine is a 50,000 washable. I giggle. When invented this I was offered a cleaning, for a fee.
Up selling is serious here. I think batteries are the push now, since I’ve heard three pitches so far.
With at least seven people working I would expect things to be done quicker. I regret not driving another ½ mile to the Valvoline. I think that they promise a 15 minute oil change. My car is still in the car bay. Arg…
Set me free!!!

I just left this location and I feel compelled to write this. I have a Mercedes and the service indicator said I need «service A» which I have done at other jiffy lubes. When I pulled up the attendant didn’t know what service a was and then proceeded to get in a verbal argument with another attendant full of profanity. Anyway $ 300 later they don’t even have the machine to turn off the damn service indicator that’s driving me crazy and they said go to a dealership to get turned off. I should have gone to a dealership in the first place!!!
**Update after I left this place I passed another jiffy lube on Glendale & they were able to reset the service indicator and they topped off my coolant which was low (unbelievable). I would highly recommend that location.

I don’t know why I see so many bad reviews for this place.
Everyone is very friendly and the service is great. Go on the Internet and print a coupon before you come in for a great deal.
Sure, it will take some time for the oil change but IT’S SUPER CHEAP AND YOU’RE ON SUNSET BLVD. Go for a walk and grab some food, you dingus.

I drove into jiffy lube with a remote on my key chain, you see the locks on the doors of my 96 Chevy lumina don’t work so I need my key remote to lock and unlock my car, I got out of the car leaving the keys in the ignition, went down the street to get a beverage. When I return there is no key remote to be found, they search the entire store to no avail, they tell me there is nothing they can do but if I want to go buy one they will reimburse me for it if I bring back the receipt, oh also after telling me that they can’t check the camera they said they did check the camera but they can’t show me the footage because it’s a liability for me to go into the office. This is worst experience I have ever had as a customer in my entire life, I don’t recommend this place
Update: they kindly let me see the footage from the security cameras although there was no way to see any detail of what may or may not have happened, and again offered to reimburse me for the new car key
More info: during the experience I was dealing with a man who said that he was not the manager of the store because the manager was on vacation, at one point this man got angry with me and said «I’ve tried to be as patient with you as possible but I’m gonna need you to move your car you’re blocking all the other cars» then as he was reimbursing me for the cost of replacing a light bulb which they weren’t able to fix because there was no way to open the trunk because the only way to get into the trunk is with the key remote which is now gone forever, he said that the manager of the store would be back tomorrow if he was feeling better.
I am positive that I drove into this jiffy lube with my key remote
If you want to pay for an oil change but leave with no way to lock your car, no solution oh and also to be treated like a nuisance then go here

Great service! Quick and professional and friendly.
I was helped by Jackie Flamenco, Assistant Manager.

First day in Hollywood after driving from Vermont and while the worked on they worked on my car they recommend a great barber even calling for a reservation.
The guys were great.
Adam Saris

Prime location to get oil change done on a wknd because of all the coffe shops, food places and shops down sunset to check out for an hour.
Find coupons online. Unilocal check in is old as of 11/​2014, hopefully they’ll update it soon. Staff is super friendly and nice here. They’ll let you try as much codes as you can. Saved us up to $ 40.
This chain is a bit more expensive than small local joints but you get a vacuum, and easy fast service. $ 89.99 synthetic oil change with Mobil, $ 19.99 tire rotation, auto transmission change $ 154.99, $ 26.99 air filter change, $ 34.99 cabin filter. Alot of places include tire rotations. Dont expect cheap if want a Jiffylube service, just expect it to get done and quick.
Tacos two blocks away, or there’s always vegan cuisine, sunset junction brunch place a block away. Cute shops like dean or bar keeper are fun to pass by. Intelligentsia for good coffee. Avoid Casbah Café at all cost, gross sticky place with not so great drinks.