Karina’s Skin Care and Body Spa

Disclaimer: I did not receive any services by the salon.
I was looking on groupon for a new salon to get a facial and came across Karina’s ad. I did my research and went onto her website to look at her available times. It showed that she had appointments everyday from 10am-​6pm and you could book the appointment online. I was so happy and elated because not only was it convenient in terms of location, but the times available was awesome. I bought the Groupon package and made the appointment online for Friday at 6pm since I work until 5:30pm. I called the office to confirm the appointment and the receptionist told me that the esthetician worked online on Tuesdays and Thursdays. So, I rescheduled for the following Tuesday at 6pm. I asked her if it was okay and she said yes. Within thirty minutes, I received a text (completely unprofessional when it’s because of a cancellation/​reschedule) from Karina and she asked if I could do 5:30pm instead. When I told her that I couldn’t because I worked until 5:30. She replied and asked if I could do Thursday the 27^th anytime from 11am-​5pm and that I would receive a discount. I informed her that her website clearly stated that she had appointments available at 6pm everyday and her advertisement is clearly misleading and it’s a huge hassle.

I had a facial done by Angie, which I highly recommend. The place is very cozy and I received one on one attention. She took her time to examine my skin type and needs and made her recommendation. It was a great experience. Very relaxing. My face looked amazing.

Angie does amazing eyelashes! She takes her time and makes sure everything is exactly what you want and she’s great to talk to! I am a repeat client would highly recommend Angie for eyelash extensions!

Eyelash extensions – would not recommend. First, the young lady who did the lashes was very nice, but clearly a novice. I made certain they understood before I bought the Groupon that I wanted individual lashes, not the clumps like the cheap places do, and that I wanted thin and thick mixed so I look natural and not like a stripper, and they agreed and did that. However, the glue was really clumpy (hint: the place should always go through the newly applied lashes with a little brush, then give you the brush, so you can see the lashes are not clumped with glue – this place did not do that). The lashes started to fall off right away and within a week most were off. Within two weeks, all were off. They were falling off so fast that they kept getting in my eyes – painful. That is cheap glue or poor technique. I have been getting lashes for a long time, so I know.
Issue #2: good luck getting a call for scheduling returned. I called many times to schedule fill I had prepaid and never got an answer or a call back. I got my money back from Groupon and am going somewhere else to start over.

Me and wife went for 90 minutes couples massage which included exfoliation as well. Overall a wonderful experience. The rooms are big, neat & clean. The sauna and luxurious showers are inside the massage room which is a big plus point. The massage was also relaxing. Definitely coming back again.

So let me start off by saying I’m really skeptical to using products on my face but I am to the point where I am just really insecure about my eye lashes and I decided to give this spa a try. I AM SOOO happy I came here– wasn’t as bad as I thought to try something new and Tina (the lady who helped me) was very sweet and comforting through the whole process. She walked me through step by step to make sure my nerves stayed calm so it was a very nice experience for me. will definitely be coming back :)