Kmart

Store closes at 10pm, but their fitting rooms inexplicably close at 9pm. Keep that in mind when shopping. I was told that I could buy the items, but I would not be able to try them on. They must have an amazing return policy with these strange hours, but looking at the other reviews, it appears that it is not the case. I browsed for about 15 minutes before stopping by the fitting rooms. I should have saved my time and gone down the street. I haven’t been to a K Mart in years, and I really don’t think I’ll be back.

Horrible returns. They don’t stand behind the quality of their own store brand. I bought curtain rods and was told I could return any time if they didn’t hold. I went to return them after 2 months and they had no idea what I was talking about and refused to return, but agreed to exchange. Why would I want the same junk again?

I was really disappointed by this store and it’s a shame because they do have some good deals. I went twice recently. My first experience was just as bad as my second but I gave it another try hoping it would be better. Both times my cart was horrible. The wheels were off and going in all different directions. I had to use some serious muscles to keep it straight. The store is dirty. The aisles are so tight that the oversized items in my cart were knocking things off the shelves. The escalator was broken so I had to wait in line to enter the tiny elevator with my cart filled with oversized items. The selection of items was so-​so. Then when I left the exit door was again, small, so items fell out of my cart trying to get out. I don’t like writing negative reviews but I am hoping someone in management will see this so they improve their store. The only positive is that parking is easy to find there for the most part and it’s next door to Whole Foods. Being that it’s in a good location, I would have expected this to be more comparable to Target. I will not be going back to this store again.

Was about to give it 2 stars, but this place is such an overwhelming hell hole that is not possible.
Sometimes you find some nice things here, but mostly it just sucks. Smells bad, elevator/​escalator not working OFTEN. The attached restaurant smells/​packed/​bad service.
Cashiers are often not open/​incompetent. Very unorganized store. Bizarre underground sectioning. Badly designed. Overpriced cheap goods. 20 bucks for a cheap t-​shirt? What?

This K-​Mart is located right across the street from The Grove and shares it’s location with a Whole Foods, Wig Store and Andre’s Italian Restaraunt. Being the nearest K-​Mart in the area, it is always crazy packed.
This store has some real AC problems because everytime I come in here, it is super hot. Also, the lower level STINKS! It is not an exagerration, it really smells horrible like sewage.
The store has mediocre items. We came in looking for some essentials and we purchased a few beauty items — all for a reasonable price.
The checkout took FOREVER. The cashiers were super slow although the cashier that helped us was very sweet and had a great attitude.
The parking lot can be a nightmare and be careful, they will tow you if they see you leaving to The Grove or nearby stores.
Good place to pick up some essentials but I would rather drive down to the City Target at the Beverly Connection for a better shopping experience.

Today was not so bad. They were doing a commercial for the NFL super bowl. It wasn’t busy at all. I guess I know now why my mom comes in the morning. There were a lot of workers today. So if I needed help they were there. The price check upstairs near the purses does not work. No workers at the shoe area, so good luck on that. Downstairs had some good deals on V-​day stuff. Bought a few things here for the kids and the cashier was friendly and very helpful. Parking you share with the other stores and restaurant. They give you 1.5 hours to park. Cause some people try to park and go across to the Grove. Hey as long as it’s not Christmas time go ahead. LOL
This location has Little Caesar pizza where you can either pay at check out or just pay at the restaurant area.

What a poor quality of service. It starts with the very rude uncultivated guy on his cart insuring a so called security who wants to get your car towed if you just step out of the parking lot to buy a slice of pizza. Impolite, rude, really so bad that we got angry, got in our car and drove away keeping our big money in our pockets.
I will never ever return to this location… Unless this guy is fired.
Choose a different location. This place is a shame.

I have so soured on this f***ing place. We live a block away and I would rather drive to Target three miles away than walk a block to deal with the confusing lines and lousy service. I unwittingly bought an item because it was placed under the wrong price tag and the manager told me couldn’t refund my money because I had a gift certificate from Krap-​mart which divides the amount evenly among all the items I purchased. Like it was too much math to give me a refund or something.
They market their store to the have-​nots and charge more than the other department stores in their range. I bet shoplifters even feel like they’re overpaying. No wonder Sears/​Kmart is on life support.

Lawanda was very helpful, efficient and quick! I had an exchange that I needed as I purchased my shoes the same day but did not notice it was the wrong size until after I left work. The process was very smooth. I never have done an exchange before but it was made easy with Lawanda. Thank you KMart.

Today I went to make an exchange a shirt, I purchased 2 days ago, after I realized it was defective (torn inside pocket (i had my receipt. The on duty manager Lorain. Had accused me of «cheating» and would not accept an echange. She would not give her last name. 10-​31-​2015 15:00
I bought an other identical shirt, right there and then. Because i liked the item.
The attitude with which I was treaded was, of a criminal.
Stay away.

My gosh Kmart you have not changed a bit. We last frequented you almost 30 years ago and you haven’t changed much. I came here to get a cheap dresser for my daughter and the experience was just the same. Well at least we got what we were looking for, and boy was I glad to get out of there.

Not only is this store filthy, but the management is awful and parking is a nightmare. Went to return a defective frying pan that I bought way back in March that had a lifetime guarantee on the packaging that said «bring it back to the store any time if it doesn’t work.» {Paraphrasing) So yesterday, I battled the miserable traffic and weekend crowds… circled the lot for ages trying to find a spot, and then nearly got run over by some other diptard like me who wanted to go to Kmart and was trying to park. I finally got inside, went to customer service, took my gross pan out of the bag and showed them how after only a few months it’s non-​stick promise had become a «i’ll stick to you FOREVER,» and they looked at the receipt and said «sorry – you bought this in March. Did you read the policy on the wall?» She then pointed to a policy written on the wall. Having pretty much only been an a Kmart once or twice before in my life, I was not familiar with the policy, but I directed her back to the very clear directions on the packaging – «bring it back to the store.» Anyway, it got elevated to the store manager, who, as I was trying to explain to her the difference between their store policy and what the PRODUCT I’D PURCHASED IN THE STORE’S packaging said, she pretty much told me to shut up so she could talk. I was stunned by how disrespectfully I was treated. After a while, she softened and said that maybe she could just offer me a store credit, which was fine (great, actually, at this point), but then she scanned my receipt, which she already knew was from months ago, and said «oh yeah, see – sorry, your receipt is from March, so it’s not going to let me give you a credit.» Never again. Please, people – do yourselves a favor and shop at Target.

Kmart never fills me with glee, and this particular location epitomizes why. The lighting is harsh fluorescents, the racks seem crowded and messy, there’s no clear path to get to the escalator, the escalator is frequently broken, the «electronics» area is locked down harder than a jewelry store, and the lines are long. The parking lot is atrocious on weekends, and don’t even bother close to a holiday.

My mom went to Kmart planning on buying a tv stand that she had checked out online before leaving to this location… They didn’t have it.
Price check scanners don’t work.
Escalators are all out of service.
Bathrooms are nasty.
Parking sucks.
Their Little Ceasars has sketchy homeless roaming the place.

Look… where do I start? About 4 days ago we went because the kids and I forgot our bathing suits for our extended summer weekend. What? No suit for our excellent hotel pool? Damn! So off we went in my friends car to the closest cheapest store we could find… The Holy Grail of cheap crap often overpriced — Kmart.
The PRO’S: Kmart has some redeeming features. It’s an older chain store, and usually has a good price when an item is ON SALE. I did not go into the lower level — although my friend did as she needed some stuff. She has a very weak stomach and did not complain about the smell, so it may have been taken care of, or it may be an issue with the sewer system and since it was hot outside things were less «backed up»?
The Pizza smelled good — so it may have perfumed the air. The clothes were in a reasonably neat and orderly way and some of them were really decent looking… AND — Our checkout girl was really sweet!
So we scored: 1 bathing suit (a cute suit for the fat old lady– no, REALLY, I swear it was actually cute! so, bonus point for the fat lady clothes), 2 pairs of bathing trunks, 3 plain colored t-​shirts as a cover up, 2 pair of flip flops, bottled water, bunches of snacks, and sunscreen. This came to under $ 120 for everything. If I went across the street to the Grove it would have been 2 or 3 times as much, but then this review wouldn’t have been possible.
The CON’S: Parking lot — insane on a weekend! Seriously, people are hanging out like vultures or are ready to do battle for a parking space. THE. ELEVATOR. IS. STILL. BROKEN. WTF? There was some poor mama with 2 kids in the stroller trying to figure out how to get downstairs. The Up escalator does not work… it’s like a crazy roach motel… The humans can shop, but they can’t get out — MWAHHAHAH — (cue evil music). Floor Helpers: none in sight. CLOTHES: As always, some of the clothes are just scary ugly, like SCARY UGLY! Like you might only buy it as a gag gift –for a really good friend — with a warped sense of humor — that doesn’t offend easily kinda friend. Like a Dan Ackroyd and Steven Martin doing a «two wild and crazy guys» kinda schtick. That kinda ugly. THE CHECKOUT is insanely long and slow.
I remember this shopping center as a little kid growing up in L.A. — we would come here over 50 years ago when we went to the farmer’s market long before the Kmart took over. It’s an old building! It was a May Company (long defunct) or a JC Penney’s kind of store. The Grove didn’t exist and there was TONS of parking everywhere. Times change, places change, and stores stop being relevant. Kmart has been that way for the last 30 years. It’s a bit of a dinosaur, but it was good to me this past weekend!

This store is stuck in the 90s. It’s just bad. The clothes are awful and overpriced. A discounted sweater was like $ 17. I would assume a discounted sweater at a place like K-​Mart would be closer to $ 10.
The lower level reeks of sulfur (rotten egg smell).
The ladies room is deplorable. The door on one of the stalls doesn’t even close.
The only good thing here was the slip-​on shoes, which unfortunately have gone down in quality. And the shoes are their own separate store now? What the hell!!!
I’d stay away. I’m surprised it’s still even open!

First of all we were looking for some cabinets dresser drawers we called in placed on hold callback placed on hold again. We actually got to the destination before anybody can pick up when we were about to leave my wife started feeling ill and we tried to take the elevator which was broken back upstairs to leave we could not we tried to go up the escalator it was broken we could not leave the store now she was about to faint we asked somebody for assistance and they left I guess they’re off the clock and I asked somebody else for assistance she was looking for a manager for the past 15 minutes with no assistance horrible service this place needs upkeep ASAP!!!

Seriously… this is the LAST time. This store is always so over-​heated that you feel like you might pass out before you make it through the check out. But I think that might be just to distract you from the stench of sewage that permeates the downstairs level — I am NOT kidding… there is something going on down there that makes the lower level positively reek.
And the bathrooms… have mercy… the bathrooms. Don’t go there. Seriously, don’t.
They need to close this place NOW.

IT STINKS!!! I mean literally! Was in to buy pair of work jeans on ⁰³⁄₀₅. When I entered the store, I immediately smelled a strong SEWER odor.
There is obviously an issue, and they must addressed right away. It’s disgusting. It also looks like it’s been going on since at least last year from a previous post on 02÷07÷14. I got my item, and bailed ASAP. I went down to the basement to check out fast, luckily I found a cashier there with only one customer in front of me. Two stars because I do like to by certain items there and they have good prices. I will revise once they clean up their stink. Hint: Call a good plumbing company that stands behind their work!
Smells like the city sewer stink in front of the little 99 cent store on Fairfax that the city refuses to fix.
I don’t know how somebody can eat in there if they have a nose attached to their face.

Yuck! I like to save money on household items, but I’d rather pay a few more pennies and shop at Target. I don’t know about other Kmart stores, but this one is just gross.
You enter from the large parking lot into a huge space with high ceilings. It’s filled with cute-​looking clothing. Should be nice, except it SMELLS. It’s a strong floral-​chemical scent that’s hard to describe. (The smell is present every time I visit. Sometimes it’s not too bad, but the last time the it was overwhelming, and that was at 8:30 am.)
Household items are located in the gloomy, claustrophobic, downstairs, where at least the smell is tolerable. I’ve found some great deals here, which is why I give the store two stars instead of one. (Last year I found some beach chairs with backpack-​like straps that I’d been searching for everywhere. Found them here in the seasonal area.)
The downstairs is a maze. If you need something be sure to give yourself lots of time to search for it.
The service isn’t that bad. If found the employees to be pretty helpful.
The prices are great! So if you can tolerate the noxious smell and are willing to spend time searching for what you need, you might want to check out the Kmart on 3^rd.