Ross Dress for Less

I don’t know why the ratings are so low. This is the BEST Ross I’ve EVER found! As I’ve said in earlier reviews, I have a love/​hate relationship with Ross (love the deals and variety, hate the disorganization, cashier/​security ratio, etc) but when I stumbled into this one to kill time while waiting for an Apple Store appointment. This is the largest Ross store I’ve ever seen… it looks like it was a former grocery store and holds at least twice the inventory of any other store. That means several racks of shoes JUST in my size, a designated section just for home furnishings, check stands on both sides of the store. There was so much stuff. Parking in front and back (with validation). I came on a Sunday evening and it wasn’t crowded at all. With good parking, tons of inventory to choose from, and the cheapness of Ross, I could stay here all day (but this is LA and they won’t validate for that).

This place is always crowded and messy just like any other Ross’s but whatever… Parking can be crazy over the weekend. They do have good finds at times.

21 checkouts — 5 staff members serving. If they employed a few more people that would be great. Expect at least 20 minute wait in line.

Ok but lines can get very long and slow. There was also merchandise everywhere. It looked very messy and the staff had trouble keeping up. However, the customers are partly to blame. Overall, I like it and will be back.

My husband, myself and three month old baby literally got followed around by loss prevention. Not cool Ross. We pay for what we want.

The cashier asked me if I would like the senior discount. It was a rite of passage, I guess, but it had never happened before. I was shocked, not only because I still envision myself as 24, but because, I mean, what kind of imbecile asks a woman-​of-​possibly-​a-​certain-​age if she’s a senior citizen?
At least she figured out that she’d offended me. «People get angry when I don’t ask,» she said, apparently unaware that people who have yet to qualify for AARP are a) likely to be far angrier than senior citizens who weren’t offered a 10% discount. and b) more likely to punch her.
I hate this Ross.

Not always or every superstore is not «that» clean! This is one of them! Can’t blame the store manager, I found some customers are the mostly responsible for that! Some of them they leave the clothes on the floor and people are stepping on them! Maybe the stuff will put it back on the rack again but it’s still messed up! Parking lot is good! Store is big but not good with collection either!

love buying garden furniture, kitchenware, bedroom decoration. decorated my new apartment by stuff from ross — 50% discounted.
kids’ clothing section is amazing!
adults’ clothing is horrible for my taste.
very cool to hang out and to buying stuff around 11 pm if you are a late sleeper. no lines at night

Unless you are a senior citizen, the worse day to come to any Ross is on a Tuesday! (Tuesdays are senior discount days) I love this Ross location very much. In comparison to the locations closer to home this one has a much better variety in every department. Unfortunately since this location is quite popular, sometimes the store is a huge mess making it a little difficult to maneuver especially in the clothes section.
Don’t forget to validate!

Always, always long lines that move really slow. You’ll wait at least 20 minutes in line. No express lanes.

This is like every Ross location I’ve ever been to – it’s a large, extremely messy yard sale with a few really good things hidden deep inside piles of junk. If you have patience — and you simply MUST to shop here — you can frequently find some great deals.
This particular location is policed by a dressing room attendant who is mean, hateful and an absolute stickler for the rules. I followed her strict commands («All items MUST be ON HANGERS when returned») but those that did not were strongly berated. She’s terrifically rude.
Lines are often long at checkout so once again, patience is key. And just when you’re leaving and think you can finally exhale… you still have the parking situation to deal with. There IS a parking lot and you get 1 hour free with validation and 3 hours free with a purchase. BUT you have to go to the front of the store to security to get validation (not at checkout as you might expect) and even then, the lady at the parking exit is still going to insist on seeing your receipt even ALONG with your validated parking ticket, so be prepared to dig that out.
OK… you’re finally out of the parking lot. You can relax. Your Ross experience is really over now. And that Calvin Klein sheath dress for $ 29.95 was totally worth it.

I only shop the home décor stuff. You can find some AWESOME stuff for really good prices. I have gotten canvas pictures for less than $ 30 and they are pretty large. I love the large variety of little décor items, lamps, clocks and paintings.
Everything is surprisingly organized and easy to shop. The staff is really friendly and helpful. The lines for the registers tend to get long but move pretty quickly. Parking isn’t bad, at least it is free.

I’ve made a few purchases on various items at this Ross. They carry a lot of clothing and accessories here. I’d definitely say they have a wealth of goods.
For the record: I give this Ross a four-​star rating because I’m pretty sure they charged me for parking when they weren’t suppose to (I’d made purchases, validated my ticket, and was there just under three hours).

If you love to shop like me, and love bargains, Ross is the place to be. I will never pay full price at any store again. You will find so many great deals here, name brand clothing, shoes, hats, housewares, bath, bedding, etc. Even cheaper than Target’s items.
Come in the morning time when they open 8a Monday thru Friday! No crowds, and you can take your time sifting thru the racks and isles for great deals. Do it. You won’t be disappointed. DO NOT come here on wkends or after 5p. It is too mega crowded and the line is ridiculously long. Not unless you have all the time in the world, don’t come here on the busy wkends.
Wish they could renovate the dressing rooms. They are mega old. Gum stuck on walls, half the hooks are gone, and some of the doors do not close properly. But the great bargains make me overlook this.
One weird/​funny thing here. When you check out, YOU have to grab your receipt out of the machine. The cashier is NOT allowed to grab the receipt and hand it to you. They are NOT even allowed to touch it. I don’t know why? It doesn’t bother me. Just wanted to know why? The cashier handles the rest of the transaction, scanning each item, touching each item, folding the items, bagging it, grabbing my cash… they do everything else regarding the transaction !!! Am I right?
So the other day, the lady before me (in line) was waiting for her transaction to be done. She was a little foreign, so she didn’t understand what the cashier was saying. The cashier said «Don’t forget your receipt on the way out». Again, the nice foreign lady didn’t understand. The cashier kept pointing at the receipt saying «grab it». But the nice lady didn’t understand…
…So I grabbed the receipt and handed it to the lady. She said thank you to me, and just glared at the cashier.
And Ross has a private lot. To prevent the ppl from the Grove, Farmers Market and Whole Foods… from parking there! That lot is for us to shop at Ross.
Hours of Op:
Mon — Sat 8a-​1a
Sun 8a-​12midnight

The cashier named LAWRENCE is super unprofessional. as he was ringing up my purchase, while I was there with my daughter, he was talking about how he wanted to get DRUNK and he didn’t want to be at work – to his SUPERVISOR – who also happened to be TEXTING on her cell phone! he told her she shouldn’t be texting, and she was saying, «I’m your friend and supervisor I could do what I want.» Then, as we were standing there while he was still ringing us up, his supervisor was discussing how she recently was DRINKING AND DRIVING and said, «at least I’m still alive, right?» to which our cashier responded, «turn down for what!?» … like REALLY? how tacky and ignorant to have this discussion in front of customers and a child, no less! The manager seriously needs to reprimand their employees for this type of shrewd behavior. HORRIBLE customer service and NO CLASS!

Before they made it a closed lot, I parked in the front, but now it is easier just to park
in the back as they always have plenty of spaces. Now parking is one hour free, but
with purchase it is 3 hours. You never know what you will find here, or the type of
people you will see. They put more registers in the back, but guess what they don’t
even use them, what a waste of time waiting in long lines and of space.

I was really surprised to see the low ratings this Ross had. This place is GREAT!
I am beyond happy with visiting this location!!!
WHAT I WAS LOOKING FOR: a dress
STAFF: Extremely friendly. I was told «good morning» at least 8 times. Every staff member offered a genuine smile. They were alway organizing or putting stuff away.
CLEANLINESS: Nothing was on the floor, all sizes were properly labeled and organized!
CONS: Part of the fitting rooms smelled like urine… so strong! SO i went to the opposite end.
THINGS TO WORK ON/​OTHER: While I appreciate Loss Prevention and I know why they are there. I swear they kept following me around the store. I walked in with my wallet, phone and car keys, no purse. It was so creepy.
All in all this place was great!

The store is good, but the parking need to be very careful. It is a private property. So the parking lot hire people to document every car’s entry time.
I park there for less than two hours, and when I’m out, I saw my car was being tolled. While I’m trying to get my car back. I saw other cars are being toll as well.
The toll fee is start from $ 250. And there is really no way to prove I park there less than two hours. Even though I show them my receipt from Ross and whole food .
The toll person told me that my receipt only shows I shop there, it doesn’t shows that I shop less than two hours, so they need to toll my car no matter what.
This location is very close to the farmers market, I think because they hate people for parking here for free and then go to the market, that is why they are do strict to the rule. But I mean, if the staff make mistake, then the customer really have no say. So my recommendation is «do not drive there».

Uh oh, my brand new fave work tote fell apart in less than a week
!
Went to zip the large middle compartment and nearly two inches of the leather «tape» portion tore away from the nylon fabric, too fragile to support it. Each time opened and closed more tore away until the zipper was hanging. It would take me several years of hard usage to do this kind of damage. Bad material combination in an otherwise well-​designed bag is clearly why it ended up for sale at Ross.
Receipt in hand, with hope of finding another, better, constructed replacement I stopped at this location. No dice.
Return handled graciously. Tidy store. Pleasant staff.

The parking lot can be a bit hectic but my boyfriend and I usually come at night by foot so it’s not that bad. It’s a big store and they always have lots in stock. I got some tops for work here at a great price too! The fitting room lady, however, is grumpy as heck sometimes.
There’s always lots to go through and lots to see. but the shoe area is kinda tough to go through since it’s a disorganized department. But overall, this isn’t as chaotic and messy compared to other stores I’ve seen. =)