Moon Shine Grooming & Pet Wash

My dog always gets a great hair cut and has a positive experience here.
Groomer is incredibly kind, the place is clean and inviting, comfy pens instead of cages… I love it here.
Definitely recommend this place, and the pet store connected is also phenomenal.

Love the woman who cut my baby Roxy’s hair today! She was so kind, gentle, creative, and just a great pet groomer. Highly recommend from an always worried fur baby mom.

I was 15 minutes late, she made me feel like it was no problem, I told her Max hadn’t pooped and she suggested to take him for a walk. I was so appreciative on top of being 15 minutes late she wanted to make sure my dog was taken care of… WHAT!!! Love her!!!
Took my little guy here yesterday. The best part about this whole experience is that my pup was the happiest little guy when I came to pick him up. His typical response is to hide and shake for the rest of the day after grooming activities.
The cut is cute. The attendant made sure I was happy with Max before I left, she wanted me to double check his cut, etc.
As a consumer I love to upgrade, whether it’s a flight, a meal or whatever. There is no option for upgrade, Moon shine though, has awesome products in general and all organic. So I was happy with the products and treatments offered.
This is a no frou frou place. They get shiz done and they take exceptionally good care of the dogs that are there.
I don’t even care how my dog looks, I was just happy to see him happy!
Thank you Moon Shine!

Patrick is great, as are all the employees at Moonshine Grooming. They are so sweet to our dogs and I feel totally comfortable that they are caring for my 2 dogs. They always remember how we prefer their hair to be cut and the hairdo is so adorable! Definitely call ahead for a grooming appointment, as they get pretty busy (especially if the weather is getting warm).

A couple who live in my building recommended Moon Shine to me. They take their dog their regularly. I took my girls here for the first time this past Tuesday. I really like this place alot, and I am certain that I will be returning.
First of all, unlike Muttropolitan, the people who worked here were nice to me from the very first phone call. I spoke to the owner. She was friendly and helpful and answered all of my questions. She even agreed to throw in a blueberry facial for each of my girls, since we were first time customers.
This location is easy to get to and there is ample parking in the back. It is not a busy parking lot with a lot of traffic, so getting them in and out of the car feels safer than it did at Muttropolitan. Nonetheless, the assistant who works in this groomer shop helped me get them in and out of the car. Unlike the people who currently run Metopolitan, she was happy to help. She was very pleasant, and did not treat me as though I was a burden, as the people at Muttropolitan did.
The salon is immaculate and well kept. I felt good about leaving my girls there. When I came to pick them up, there was room for them to run around for a few minutes and play. The way things are organized, It felt safe letting them do that at Moon Shine.
This groomer is located within a larger pet store. So if you need to buy food, doggie treats, or any kind of supplies for your companion animals, it is right there for you. You don’t have to make a trip elsewhere. So you save time.
Most importantly, my girls looked gorgeous! And, their coats were very soft. I really liked the products they used on my girls. My dogs also seemed comfortable in this location. They seemed to have enjoyed themselves.
Overall, I was treated well by the owner and her assistant, from the first phone call, to when I picked up my girls after they were groomed. These people seem to really understand the definition of good will, and they appreciate their customers.
There is only one reason I did not give them five stars. My computer broke down the morning of the appointment. So I could not pull up driving directions from Yahoo, which is what I normally do when I go to a new place. I left a voice mail the morning of the appointment, and asked for someone to call me and give me driving directions. No one returned the call.
Fortunately, I have an Iphone so, I was able to find the location. However, I did get slightly lost on the way. I called and spoke to the assistant. She said she is from Long Beach and could not give me driving directions to their location. I understand that she does not live in the area. However, I do think that people there should be prepared to help customers find their location. In any event, as it turned out, I was only a block away when I called her. So I did find the store and everything did work out.
I definitely recommend this place and I definitely will be returning!

Came across this groomers after looking at the reviews. Dee Dee was so kind as to take my pitbull in last min, even though they stop taking dogs after 4pm. She was very sweet as well as sweet to my dog. Made me feel comfortable especially since I’ve had bad luck with groomers in the past. They also have self serve dog baths for after hours. Will definitely be back !

Please read all the way to the end, you’d be glad you did! :)
About my dog: Mini doodle, 2 yrs old, 15 – 20 lbs, Female, spoiled,
Grooming time: 2 hours and 15 minutes
Total: $ 60
My dog can be a lot to handle for some groomers and I’ve been called to come back once at PetSmart because she wouldn’t let them touch her after being left in the kennel to dry so I’m very picky about groomers that I take my dog too. I don’t want to take my dog somewhere where they’re going to rough her up because she’s being bad =/​you know what I mean? That’s my dog… like my baby… so I looked all over Unilocal and I found Moon Shine!
I moved from San Francisco about 10 months ago and Moon Shine was the first dog grooming place I took my dog to. Back in Summer 2015, I had my dog groomed at Moon Shine and I was expecting for someone to call me at some point to come back but instead, after 2 – 3 hours from when I dropped her off, I got a call and my dog was all done and ready to be picked up! :D I was excited! I walked in to Moon Shine and my dog was soooo happy to see me, her tail was wagging so fast, and she ran to me and they did a great job with her grooming! It was a lady that groomed her. She told me that my dog behaved well but it took some time to get her to calm down but overall she was able to warm up to my dog: D I honestly wanted to hug her! She took good care of my fur baby: D
After my first visit with them in the Summer, I took my dog for a grooming yesterday and let me tell you… she’s a mess! Long hair don’t care kinda mess ^_​^ It was Saturday 1:30 PM and I called and asked if they had any availability for today or tomorrow. The girl on the phone told me to hold on while she checked their schedule and then she said, «Can you come now?» Are you kidding me?! Hell YES I can come now! Haha! I didn’t say that but that’s what was going through my mind lol. I got ready and got my dog ready and we got to Moon Shine around 1:50 PM and my dog peed everywhere as I was handing her over to the girl working there. Needless to say, my dog was very nervous with strangers and scared that I was leaving. I left and ran some errands but wanted to stay close in case they needed me to come back. 2 hours and 15 mins later, they called me and told me that she’s all groomed and ready to be picked up! YAY!!! I walked in to Moon Shine and she was sitting so proper on the grooming table looking out at the window. She was calm until she saw me: D She started wagging her tail and wanted to get off from the table. Aww she looked so pretty, smelled great, groomed well, nails done, hair did, the works! Her groomer was male with a nice smile: D!
Customer service is 5 out of 5
Professional etiquette is 5 out of 5
Grooming style is 5 out of 5 — my dog didn’t have any random cuts or uneven trim
Dog behavior on drop off — nervous, scared, peed everywhere
Dog behavior on pick up – happy, jolly, bouncy
After yesterday’s visit, I decided to leave my review. They got everything right twice and my dog is very happy. Happy dog, happy life! I hope my review was helpful!
* You cannot put a price on your dog’s happiness and well-​being. Ignore the reviews of people that say that they are pricey or expensive… they really aren’t. You only have your dog groomed once in awhile maybe once a month or every 3 months but that’s like a spa for them, they deserve it. Every time I come to Moon Shine whether to drop off or pick up, all of the dogs there are happy and so pretty/​well-​groomed. I even get the urge to want to play with the ones waiting to be picked up: D

I’ve never seen dogs so happy to be at the groomers. The staff obviously loves animals and takes great care to work efficiently and gently. We were able to walk in and get an appointment immediately. It was my pup’s first visit to a groomer and she wasn’t traumatized at all. In fact, I’m pretty sure she’ll be really excited to see the folks of Moon Shine Grooming the next time we come back.
Just some perks:
* easy parking
* pick up treats and supplies while waiting at Urban Pet
* many wash options including diy pods and a la carte services

If you’re looking for a kind, accommodating place for your dog’s grooming needs, look no further!
My lab mix puppy was turned away from another grooming place I had brought her to get her nails clipped. She was «too scared.» Gosh, I’d be scared on my first time too! So I did some research here on Unilocal and Moon Shine is just as nice as everybody else says they are. I held my puppy’s head and comforted her as the woman clipped and filed her nails. It went so so smoothly. She got treats during and after. What’s not to love? And the fact that the staff thought to let me hold her while they clipped her nails was so thoughtful!
You can just tell these people really care about the animals they work on, and you can bet I’ll be back for all of my puppy’s grooming needs in the future! Thanks, guys!

They are a bit pricey, but it’s so worth it. I’ve taken my mini schnauzer to multiple groomers in the LA area and moonshine has always been the best.
My baby always comes home happy, with a great haircut, and no nicks.
Deedee is a perfectionist and she will not let you step out of the door without being 100% satisfied! I recommend for sure!

Used to take our dogs there for years. They do a «so so» job, always seem to be crazy busy, but it was convenient. One day, a couple of months or so ago, they had my 10:30 am appointment as 10 am. So, to them, I was 20 minutes late. I got the RUDEST passive aggressive looks and several comments repeatedly announcing that I was late. And the ATTITUDE. Total jerks, every employee in the place. We still shop at Urban Pet because their staff is as professional, friendly and helpful as can be, but NEVER AGAIN for Moon Shine. Go to the Washing Spot. AMAZING grooming, service and quality service.

My dog Betty, even though she’s a pit mix is just a big baby and hates getting her nails clipped, she’s also 15 yrs old so definitely a delicate flower.
Patrick was ridiculous with her and by ridiculous I mean fantastic, he got right down on the floor to trim her nails.
Definitely a lot of dog love going on at MoonShine.
Not going anywhere else.

My dog gets excited the minute we pull into the parking lot!
They do an amazing job and are so super sweet! I don’t dare bring my dog anywhere else!

Very disappointed and frustrated. I left my small chihuahua at 2:30pm. They explained to me that she’ll be all done with her new haircut and all washed at 5pm (the latest) 5pm approaches and I’m automatically waiting outside because I know how sad she gets when I leave her in these type of places but her hair is too long and it was time for a haircut. They told me I would get a call 15 minutes before she was all finished so I could drive there and pick her up. I get to the store at 4:45 and the first thing I see when I walk in is my little dog in a cage crying, still hasn’t been bathed or gotten her haircut. She looks completely traumatized and scared. I was shocked. She spent all that time locked up in a small cage with no attention from anyone. I immediately start asking questions and no one seems to have a clear answer for any of them. They informed me that they «couldn’t give her a haircut due to the amount of dogs they booked that day. They also told me that I should bring her in when «there’s less dogs because she doesn’t enjoy the company of them»
How am I suppose to know how many dogs they have that day? Plus they obviously can’t run a business properly if their booking more dogs they can handle in a day. In the end they offered my money back and told me she could come back another day-​which won’t happen because it was totally unpleasant to see my dog in such a state after being locked up for hours in a small cage. I’ve taken her to the groomers her whole life and she’s never looked this sad, I can’t even imagine how she was treated.

Went here for the first time today. I am so impressed! My little pooch came out looking perfect and smelling amazing plus she was wearing a beautiful little bandana! I won’t be taking her anywhere else now. She is usually pretty anxious but when I picked her up she looked so happy and obviously enjoyed her little pamper session! Thanks Moon Shine!

I took my 4-​year-​old cat here for the first time, and she was understandably afraid. I was so grateful when Dee Dee turned off the loud blow-​dryers and music and made the room quiet and calm.
Dee Dee is amazing with cats — very patient and soothing. She gave my long-​hair cat a much needed cut. She’s gentle but firm, never hurt my cat, knew when to pause, let the cat feel in control, and finished in about 30 minutes. I think she must be a cat whisperer.

I’ve been coming to this grooming place and they are the best! All the employees are super nice and my dog gets treated so kindly. My dog smells amazing right now and they even added a bandana on her! Thanks moon shine!

This place is awesome. I’ve been taking Daphne, my chihuahua here for nearly 4 years. She is very shy and easily scared of people but the staff is super friendly and wonderful and this is the only staff she seems to like. Patrick is the best. He always remembers us and is such a genuinely nice guy. I bathe her at home often but I always take her here for the deep clean, ears, glands, teeth brushing and nails. Sometimes they even kick in a blueberry facial for free (which I highly recommend) I know, I know… A dog facial? But seriously your dogs face is so soft and clean and smells like blueberries what is bad about any of that? Nothing. Exactly.
I just adopted a second dog and as soon as she is healed from being spayed, I am taking her here for her first bath. Highly recommended. Very sweet staff who seem to actually enjoy/​love animals.

This place is the best!!!
I was cat sitting and unexpectedly ended up taking care of a flea infestation for a friend. The cat was covered and having a really hard time. The woman who heads Moonshine, told me over the phone that typically they take appointments-​only on that day. When i told her how bad the cat was she told me to get there now and they would bathe her. I am so grateful for this place and that woman (I wish I could remember her name!!!). They really cared. They wanted to be sure that the cat was brought in during a time when it would be less stressful for her (less or no dogs), they made it work. And were so incredibly sweet to the cat and to me.
I also needed a place to leave the cat while Orkin was treating the house, and Moon Shine let me keep her there for the day for a mere $ 10 cost on top of the flea shampoo.
I can’t recommend this place enough. So great on all levels. But most importantly, they care about your pet and you, and they take pride in what they do.

I called Moonshine after being fed up with my dog’s previous grooming location. Patrick answered the phone and very nicely answered all of my questions. He made time in his busy schedule (it was a Saturday) for me to bring in my cockapoo, Romeo. I arrived and everyone was so friendly. I am very familiar with this location because I get all of my dog’s food from the Urban Pet – which is attached to the grooming studio. Patrick assured me that all would be well. and that they would finish in 1.5 hours. I wasn’t accustomed to such a quick turnaround since the other place I took my dog would have him for a minimum of 4 hours.
I returned and Romeo looked fantastic! They have a new customer!