Soccer Shop USA

I just received my sons infant jersey today via Ups. Very disappointed! The infant jersey was $ 44.99 plus shipping 9.75. I splurged on this. Due to the fact my son was going to wear this on his 1^st birthday. Big day! What I ordered, and what I received was completely different. Font and word sizing larger, number missing, USA patch was a iron on, and threading was everywhere. I could have made this at home. The website and photos completely fooled me. I thought this was a authentic shop. What I received was a horrible fake replicate. I called the customer service listed on the website. I was told they do not issue credit back. I could send back the jersey but would get only the $ 44.99 to spend on more worthless fake stuff. Also I would have to take care of the shipping cost. I am so disappointed! This outfit was for a big day for my son. Never again will I ever order from this shop.

Tons of footwear to choose from, just not much for women in store. I’d still consider it over other big chain sports stores though.

I highly recommend this soccer shop. They are the BEST. You can find any soccer jersey you need

I don’t know why people are saying they had bad service we had great service the store had many soccer jerseys soccer balls cleats they had everything I would definitely go back

Went in today on probabaly my 3^rd visit.
The customer service is lacking… and thats a nice assessment. The young guy that tried to help me was… friendly.
I went in looking for both an Arsenal (cringe) jacket and scarf for my Dad who likes Alexis Sanchez more than I like getting off work early.
Anyways, guy way friendly. I found the jacket I wanted, and asked him for an XL which he said they didnt carry. Nothing above Large in the jackets, he says. I found both an XL and XXL. (Found my Dad’s gift)
The owner/​golem at the register was in her normal glazed over robotic routine. No humanity from this one. This place needs some music and people who like being there.
For all the negatives, this place has a ton of badass gear. Your favorite teams warm ups, cleats, flags, you name it. Just dont expect to get help finding it or bother calling to see if it’s there. 4 stars just because there isnt a storefront with this much soccer gear within an hour or 2 of me.

I have to update my review, unfortunately. I still love the variety of jerseys but am suspicious of a lot of their product. This started during the 2014 World Cup, when I went in to shop for a USA «away» jersey (the bomb pop one). The lady there tried to sell me an «authentic» jersey which I swore looked more like the less expensive «replica» jersey. Specifically, the badge did not look embroidered like the others I’ve seen, it looked like a low-​profile patch. I don’t know if it’s the supplier, or if they’re willfully trying to sell knockoff jerseys, but look very closely before you check out.
On a more recent visit, I noticed the same thing on a lot of other international jerseys: a knockoff-​looking badge, but at the «authentic» price point.
The t-​shirts, balls, caps, etc… all seem great. I have a nice looking Mexico t-​shirt and an L.A. Galaxy replica jersey that I really like. YES, they are still friendly. YES, they still have a lot of good jerseys (and the bulk of them seem legit). BUT I can’t return if I don’t trust the product.

I walk by this place all the time; tonight was the first time I ever had any reason to go in. I needed to buy a whistle. The place is crammed full of soccer clothes, made my way to the back and got what I asked for.

The costumer service is bad, so i called the store, a laddy picks up the phone and i asked if they had the athletico de Madrid jersey, «we don’t» that’s all she said, didn’t even say let me check if we have any in Stock, c’ on its a super store, really?

update
order finally came, I got what I paid for.
customer service is still terrible, will not order from them again.

The dear lady who runs the store says, «it’s not a normal week, if she doesn’t see me in the store.» I bought both of my Sons first pair of CR7 Mercurials two years ago and I have been going here ever since. I shop here and Niky’s @Normandie. This has more of a small business feel to it. Parking can be horrendous, but the staff are very helpful and the inventory is pretty good. They have training equipment as well. The only thing I wish is that they had name and number stencils available on the spot to print jerseys. They have the machine, but not the name and numbers. Good work you guys. See you next week.:)

We have had a variety of positive experiences at this store, from finding excellent quality authentic world cup apparel to outfitting our 10 year-​old for soccer camp and AYSO play. The store is jammed with merchandise, and sometimes it takes awhile to find what you need, but the staff is always helpful and patient. As a specialized retailer they offer more options than the big box spring his chains.

Great shopping experience.
The staff was knowledgeable, friendly and extremely helpful.
Prices were fair.
Will return again.

No stars!!! It was so bad, the customer service was bad… everytime I asked the girl a question she would say I don’t know or say no without even checking
then I would find what I was looking for a few minutes later and she would say oh ya we have that. Also very over priced.

Only going to give it a one star for being in the area. I have purchased my sons soccer cleats here 3 times, EVERYTIME the service is bland and uncaring. The lady working there must be the owner or something because she doesnt seem to care about smiling or showing appreciation for shopping there. These days were not busy yet I always feel the same way walking in there. Too bad, thats why I dont always shop for soccer items here and support my local businesses;corporate and online service is fantastic :-) with the ability of returns.

Huge variety in EVERYTHING. Really nice people. Alot of sales when i dropped by. I they dont have what you want ghey will order it for u to be available in 24 hrs. A samll deposit is necesaary if course

Soccer Shop USA gets 4 stars and is a pretty fantastic shop when you go in with no real expectations besides digging. Sometimes hunting down a jersey is all about the thrill of the chase.
The Good:
* They have so much merchandise, they don’t even realize what they have in stock. I went in there looking for some specific USMNT kits, but from what I saw in the US area there was nothing in my size. But if you want to take the time to browse through the MANY racks of jerseys they have, you’ll likely find what you’re looking for. I was able to find a 2 US Centennial kits and 2 US «Waldo» kits in my size (medium) just looking through random racks and the front display.
* The employees aren’t on top of you. Some might say this is poor customer service, but I didn’t need «help». All I wanted was to do was browse their inventory for hidden gems that they certainly have, and that’s what I did.
* Flexible pricing. One of the rarer kits I found had a small hole on the shoulder, away from the seam. The woman at the counter was happy to take a little off the price, but you’ll need to ask for it. The best part was that she didn’t require me to pay in cash to do something like this.
The Bad:
* Parking is a nightmare. The center has an AutoZone that is extremely busy and the spaces in the lot are barely wide enough for a Smart car. If you can park on the street in a meter spot, that’s your best bet.
* Website availability is not 100% accurate. Their website lists a ton of merch as available that isn’t up to date with their current inventory. The design of the website alone should give you an idea of what to expect. It’s not a trendy soccer shop, it has a mom & pop feel which I enjoy.
If you’re a jersey collector or a passionate soccer fan, it’s a place that’s definitely worth checking out.

I placed my order yesterday, i never received an email stating my item has been shipped, or any emails as a matter of fact. I could have possibly misspelled my email address. I selected priority mail which gave me a 2 day time frame. I called today to check to see if there was a tracking number, she said yes and gave it to me, also indicated that the item has been shipped this morning and i will receive it tomorrow. She then told me the store is very close to me and is located in Los Angeles. Well if i would have known that or if their website advertised it i would have gone and saved me the shipping fee.
The lady was nice, i hope nothings wrong with my shipment and wish i would haven known their stores location.

This place suck!!!
The first time I called to ask about a jersey. They said they had it on stock
It takes me 40min to get there only for them to tell me the didn’t have it!
It told them I called and you said you got it the person reply I assume will had it! No
Apologies no nothing!!!
I gave them the benefit of the doubt so I went back to get a jersey only to find out that
They over price the jersey from regular $ 90.00 to $ 160.00 because the team made it to semi finals they jacked the Price. I never heard of this type of rip-​off shame on them!!!

Packed full of stuff. Nice people. Wish they had some shoes with less weird colours, but they do have a few. At any rate prices are usual for soccer shops. They have all the refs shirts, which is a little hard to come by usually. All in all, solid shop. Recommend it.

i’ve bought football merchandise from this particular store both in-​house and through the Internet, and i must say that both experiences left a lot to desire before i rethink to give any future patronage here for my futebol passion
My first foray here was right after World Cup 2002 and i wanted to buy the Korea National Team tracksuit. Little did i know that it was a VERY difficult thing to buy back then and even damn near impossible for us here in the States. Anyway, just out of curiosity, i spoke with the guy at the counter and i asked him whether they could get it in stock. «Sure», he said without hesitation. Excitedly, i told him to get me one and he said that it wouldn’t be a problem. In the meanwhilst, i decided to buy the Brasil Home shirt then and there and wanted to get it marked with Roberto Carlos (the great leftback with them elephant-​sized legs hehe). i asked the guy, «You have the current season markings for this shirt, don’t you»? He said, «Of course». He told me that i’d have to wait, since they did their shirt markings somewhere Downtown. i think i waited a good hour or two before someone came with my shirt. Truly disappointed after all that wait and hype that he can deliver with what i wanted, the shirt came with the markings for the ’98−2002 season. i told him that this is not the marking i wanted, but nope… no refunds or exchanges for any shirts with markings. With that, i lost any hope with my original request to buy the Korea tracksuit, which incidentally, never came through
Last year, i wanted to buy the Brasil tracksuit and their website gave a really awesome deal for it. Normally, most national team tracksuits will be above $ 130, but they were offering the Brasil one for $ 99. i called this store to enquire whether it was available physically at the store at the same price. «Only Internet» was the reply, so no biggie. i placed the order online and called right back to ask when i could expect my order. i told them to deliver to the store, so i can just pick it up. Assuming that their warehouse was somewhere nearby, i thought it would come the next day. i was even told it would be ready the next day… SWEET! i thought… Sadly, my excitement was premature
i called the next day and they said that it wasn’t going to be ready until a few more days. How many? They didn’t know. i kept calling for a good four days before it was finally delivered to the store. Unbelievable
i refer any of my football-​fanatic friends to take a drive to Soccer Plus in Pasadena