After spending 30 minutes on the phone at home with T-Mobile trying to change our company’s billing name(same company, just a new name), I was sent to the T-Molbile store for assistance claiming this was something that«had to be done in person». Not exactly, but Karla A. at this T-Molible store was awesome and spent time on the phone with customer service to make the change happen– correctly, efficiently and simply. It took about 15 minutes but she was with us every step and so helpful. This is a new store– beautiful and conveniently located with meter parking in the back lot. Check this store out! They are knowledgeable and friendly.
Edith R.
Évaluation du lieu : 5 Los Angeles, CA
Randy did an amazing job setting me up with my new phone, he was very informative and answered every question I had, I highly recommend going to this store if you want great customer service
Michelle L.
Évaluation du lieu : 5 Rowland Heights, CA
I finally made the switch after the people here convinced me. So far service is good! The sales people were good too, make sure you get the water proof case!
Daniel P.
Évaluation du lieu : 5 Los Angeles, CA
The service here was absolutely amazing. I just had a few questions, and Karla made it fun! I love this place!!!
Luis E.
Évaluation du lieu : 5 Pasadena, Los Angeles, CA
Walked in today and was helped by an awesome team! One of the managers was very polite and very friendly! Thank you guys you guys are awesome!!! :)