Terra Nova

Today was my first visit to this fine establishment. It didn’t appear to be very busy but the management here was on top of taking care of us and making sure we were pleased with our meals. I had the turkey Panini, which was delicious with thick slices of turkey. The sweet potato fries I had with it were perfectly cooked and well seasoned with just enough salt. The only reason why I gave 3 stars instead of 5 was our waiter. He did not seem to have it all together today & had to come back several times for various items we had to request. We had ordered crème Brule to go. He returned to advise that it was an item that could only be eaten in the restaurant & at which time we decided to change it to the cheesecake. When we returned, he did not bring it in to go boxes, but instead had to go back and box it up for us. All during this time he did not serve us with a smile or apologize for the errors. Other then the sad faced service the food was great! And, we got to grab a couple of cookies on the way out! YUMMM

I haven’t had the pleasure of having Breakfast at my hotel, since the start of my training. So I decided to just give it a try on my last day here at the Double Tree Hotel.
There seems to be a great selection of breakfast, but service wasn’t all that great compared to service I received during dinner last night.
I get that it’s an all you can eat buffet and I get that you basically serve yourself… but I had to ask twice for syrup for my waffles and it never came. I had to trouble a waiter fro more orange juice because there wasn’t a beverage station to fill it for my self.
There were more than enough people on staff and I came to eat around 8am, and there wasn’t a whole lot of people. Everyone was dispersed through out the establishment, but there were more servers to accommodate the guests than there were guests to servers.
So the food selection is your basic run of the mill buffet stuff. There’s a bacon and sausage links tray, scrambled eggs tray, potatoes tray (that looked like small square shaped fries), and some mystery pasta/​something. There is also a fresh fruit station as well as a cereal bar and small pastry section. There was also a chef station where you can request personalized omelets, pancakes or French toast.
I usually like my breakfast hot, and don’t really care for food that gets cold. So as I get my food and pick out the sausage, bacon, square potatoes and scrambled eggs, I wait a good 10 minutes for someone to come to the chef station, but no one comes out. Several servers see me and I even as the pretty lady, «is this where I can make an order of French toast?» After waiting a little over 10 minutes, I decide to just skip the French toast and make my own waffles.
It’s kinda cool that you can make your own and the fruit selection or raspberries, strawberries and black berries were super fresh. But by the time my waffles were done, I tried to get syrup for them but the machine seemed empty. So I wait another 5 minutes to get someone form the kitchen to come out, and mind you it’s not like there were orders placed for personalized omelets or pancakes or French toast! So I decide to go with out syrup and on my way back to the table, I politely ask a server for syrup because the machine seemed like it was out. She thanked me for letting her know but didn’t bring me any even after I told her I wanted some for my waffles.
By the time I was able to sit and enjoy my breakfast… everything was already cold. I didn’t even finish my eggs or bacon because it just didn’t taste good after sitting out. I didn’t even go for seconds because I didn’t want to go through the hassle of walking away to ask or request for something, then only wait a while and walk back to super cold food.
I’m not trying to be a jerk, but I’m sure I’m not the only one who judges an establishment based on the service and quality of food. I’ve eaten at hole in the wall restaurants while here exploring LA and I’ve been to some crappy looking establishments but service and food was amazing!
I totally get it that this time eating at Tela Nova was a miss. I could’ve went to star bucks, paid less and got quality of food overall and better service…

This restaurant has been steadily going downhill, and the prices go up constantly for years. This is the only restaurant in the area except fast food. I had the salmon which was overlooked, and the cous cous was oily. Everything I have had was mediocre. The hotel staff is terrific, and the breakfast is great, but lousy food at night.

This place is aiight, the waiter Gilbert took our order was very helpful with suggestion. Service was excellent not only did he serve tables but he also doubled as our bartender and kept the party going in the lounge after having out meal.

Good breakfast spot. The coffee was decent and not watered down. They use real eggs. The food was fresh.

Breakfast bar was great! Hot food (pancakes, french toast, eggs, omelets, etc.) made fresh after ordering with the cooks.

Came by for breakfast the other day while staying at the Doubletree Commerce.
Being Hilton Gold, the breakfast buffet was complimentary, exclusive of gratuity.
Started off with a made-​to-​order omelet which was okay. …nothing special.
OJ was okay.
Fruits were pretty fresh.
Again, the ambiance of the venue was better than the food itself.

I stayed at the Doubletree in Citadel right off I-​5, and this place didn’t disappoint. I had breakfast, lunch, and dinner here and the service was simply awesome. I thought the Chilean Sea Bass was incredible and I’ve had my fair share in San Francisco. I would recommend this hotel to anyone staying close by

Received a $ 50 gift certificate here because our heater wasn’t working in the room so we decided to use it for lunch. Pops got a portobello mushroom burger with slaw, mom got the french onion soup which she said was salty. My sis got the mac and cheese which was super cheesy.
I got the caesar salad with the grilled salmon. MMM. the fish was not fishy and it was lightly seasoned and flakey. Service was great… probably because we were the only table there lol