Ticketmaster

I understand the reasoning behind the service fee. My one star is not for being upset about that. I’m pissed off because after buying tickets for an event I immediately began receiving all sorts of junk mail. You’re already getting paid a service fee for ticket sales, do you have to sell our email addresses also?

SOMETHING is NOT RIGHT at TM+ RESALE! QUESTION IS WHO is THE RESPONSIBLE PARTY for the DATA BREACH!!!
Last April I purchased tickets for a Dec. 23^rd performance in Knoxville, TN, for The Nutcracker given by the Moscow Ballet East Tour group. I PAID for those tickets with an AMEX card.
Since that time I have received regular emails from TM for various events… and NEVER MADE ANY ADDITIONAL PURCHASE.
TODAY, 1−8−16, I received a NOTIFICATION from AMEX of a FRAUDULENT PURCHASE ATTEMPT on my account at 5:17AM (EDT) amounting to ALMOST $ 2000.00…
which AMEX declined because AMEX has a very alert FRAUD SCREENING PROTOCOL. It took about 20 minutes on the phone with the AMEX CS people to determine WHAT HAD BEEN ATTEMPTED, CANCEL my card, and get a new card issued.
NOW I have to spend time here WARNING THE UNSUSPECTING of the DANGER of using TM to purchase tickets for events, THEN I have to spend MORE TIME looking for sites online to REPORT THIS attempted CRIME against me, and finally I have to spend more time to report this attempted fraud to my state’s attorney general.
Both Google and Bing searches of «TM+ RESALE» brought up posts by others who had fraudulent charges show up on their charge card statements, including AMEX statements (for an amount of about $ 460). LOOKS LIKE AMEX had had bogus dealings involving TM+ Resale long before my experience today! Small wonder their FRAUD ALERT TEAM is very sensitive to suspicious charges.
NEVER has CAVEAT EMPTOR been MORE TRUE:
BUYER BEWARE!!!

There are so many different kind of charges showing up. So basically the different kind of fees are about 50% of the ticket price. They even trick you to buy some kind of service fee which the were hidden among thousands of small words before you click on submit. It won’t charge to your account. It will charge to your cards LATER…
I can’t believe Ticketmaster put itself in line with those cheap cheating website/​so called partners, with so many hidden charges and tricks.
I am sad such a big company going down.
No wonder, fewer and fewer company choose ticketmaster and fewer and fewer people prefer to purchase ticket from them.
let’s witness in about 5 years, ticketmaster won’t exist anymore.

Absolutely the worst company period! They charge outrageous fees for nothing! It’s STUPID. Please support Eventbrite in lieu of Ticketmaster to end the monopoly on tickets!

I was just on
and every time i clicked next there was an addition fee. for this and that. 2 $ 27 tickets end up costing $ 85 and there is still $ 15 for parking. that’s like buying an airline ticked and then having to pay for the air to breath and a disembark fee for getting off the plain. WTF

I went on the Ticketmaster website to buy concert tickets for a Las Vegas show. The only good seats were listed as «resale». Up wanting to see the show and finding excellent seats I paid the 400% seller markup. I booked a hotel and transportation and was very excited to see the show.
However, on arrival the usher looked for our seats and said they did not exist. In fact the entire rows in which I was ticketed did not exist. As an accommodation the venue seated us directly behind the huge control board and three video cameras that blocked 100% of the view. After complaining our seats were moved to an even worse spot and I was told that’s the best they could do.
I filed a claim with Ticketmaster. I’m still waiting for a response. But they can never reimburse me for my travel and hotel expenses I paid specifically for this show. I really don’t know if I can trust Ticketmaster in the future.

Welcome to Ticketmaster… AKA Scalpers UNITED!!!
As other reviewers have previously pointed out, Ticketmaster will make deals with venues to buy bulk of tickets in the most horrendous rows/​sections.
Have you EVER waited for the SECOND tickets went online to be bought for a specific concert only to find out all «good» tickets have been sold out already???
How can 10s of thousands of tickets be sold in the blink of an eye?
I got the answer for you, they NEVER went on sale… those were «assigned», those were given (to whom we may NEVER know) only to surface close to the concert date 3 – 4 times more expensive on «alternative» sites…
So, Ticketmaster… why, I’m asking myself, can i NOT choose to purchase my ticket some other way???
Oh, wait… because YOU are the only «official» retailer…
WHATEVER!!!

This new credit card entry policy is ridiculous. TM’s customer support is a joke.
How do we end the monopoly? Or better yet make an end to TM? They’re the worst.

This company is shit. Ticketmaster and its competitors like Ticketfly and Livenation make bulk deals with venues for the exclusive rights to sell tickets at those venues, at a ridiculous markup. They pay (bribe) the venue for this right.
Ticketmaster provides ABSOLUTELY NO ADDED VALUE. They are a middleman, plain and simple.
Ever go to buy a $ 15 ticket, only to find an additional $ 15 added on, plus shipping (when you could just print the thing off for free)? That is pure profit. They give you nothing. They take a 30% fee. Fuck them.
Whenever possible, try to buy tickets directly from the venue. Otherwise, you have to either take it or miss the show. I have missed several shows simply because I am unwilling to pay an evil (I mean it when I say this word, which I don’t use lightly) company for no reason.

Ticketmaster’s website is absolutely horrible! The amount of times it declines your card when it’s perfectly fine is ridiculous! They need to get it together and this is not the first time that this has happened. I am very disappointed with their service and calling is even WORSE! I’m telling you now… Don’t purchase anything from them! You’ll regret it!

If this is for the actual Ticketmaster website, I’ll just say first of all that I have never had an issue with them!
Ticketmaster is your go to spot to purchase tickets for anything, whether it be a game, a concert, a play or such. I only get tickets for concerts through them, as for some reason, tickets for games are a bit higher! I have purchased from them tickets to see artists such as Rebelution, Tribal Seeds, Shakira, Echo and the Bunnymen and many many more. Yes, you do have to pay a small fee alongside your tickets. The good thing with them is that they let you see the seats you’re choosing as far as the venue goes.
I have not had to experience them through the phone, but from what I’ve heard, those experiences haven’t been so good! But for now, Ticketmaster is the way to go for me!!!

Ticketmaster is a huge monopoly that has been allowed to rip off people for years. I don’t understand why venues and events continue to use this company to solicit tickets. Their business practices are shady and they falsely advertise ‘best available’ tickets. It pisses me off when I have no other choice but to buy from them. I’ve seen extra fees jack up the total costs by $ 20+ dollars. The last event tickets I bought were $ 49. The service fee PER ticket was $ 10.75, facility fee PER ticket was $ 1.00 AND the order processing fee was $ 4.35. Sadly, the higher the cost is per ticket, the higher the service fee.
Making things worse, I bought ‘best available’ tickets for this last event. There was at least 6 – 7 rows in front of me that were almost entirely empty; same section, same price. TM is a LIAR!!! I can’t imagine THAT many people were no-​shows. Conversely, everyone on my row and others were shoulder-​to-​shoulder. Eventually, my friend and I moved up and enjoyed the empty seats around us. Everyone needs to contact Consumer Affairs and the BBB to file complaints. TM needs to change their unethical business practices ASAP!!!

No accountability with this company. They do not take responsibility for their false advertising. They do not care about the customer.
I had bought tickets for a play in LA and planned mine and my wife’s entire anniversary around the event. We showed up for the play and it was CANCELLED! No warning, no email letting us know, nothing. Ticketmaster would give me a refund but refused to compensate for the time we lost planning our schedule around this event. They said they were not responsible for letting us know it had been cancelled. They advertised the play, but refused accountability on how accurate their advertising was.
As far as I’m concerned, this company should go bankrupt. It would do everyone a favor.

The most incompetent customer service representatives ever. Mailed my tickets to the wrong address even after two phone calls and word for word instructions. Now I’m out $ and tickets. Never again.

Worst company to buy tickets from.

Fuck you ticketmaster you fucking scum sucking mafia dickfucks! You charge $ 7 a ticket for what? Because you strong armed a bunch of venues into giving you a contract at the threat of murdering their families? How is you are even allowed to stay in business?
And fuck your broken fucking website and shit bag process. 25 minutes of struggle to buy god damn tickets? Cut down on your hooker and blow budget and hire a real UX team to fix your shit. You giant rotten cancerous whores!

Agree with all these peeps’ reviews! Ticketmaster is an evil monopoly and a huge pain in the ass! Going forward, I’m going to try to avoid using them at all costs!
Their website is crappy and their automated phone system is annoying! If I wanted to talk to a robot, I wouldn’t have called the number to speak to a real person! Forcing humans to speak to robots is demeaning and rude!

I called back. A girl named Gaby picked up. I re explained the situation to her and she was accommodating.
Somewhat satisfied.

Ticket Master Stinks. I was logged in at 10am today to buy Rush tickets right when they went on sale. Only garbage seats were left. while I was waiting on the same site re-​sale for 100 $+ tickets were now available for 1,200 $
Ticketmaster not only sells to scalpers but then lets them resell on their web page as your getting a crap deal.
GARBAGE.

There is absolutely no company in the world that I hate more than ticket master.
It’s an absolute nightmare buying tickets through them. The worst part is that you pretty much have no choice but to buy tickets through ticketmaster. Especially if you’re a music fan, most every event uses TM. FML!
The customer service is below zero. Nobody knows what the fuck they’re talking about and they are never willing to accommodate. Their website is fucked up too. When buying tickets they have a separate line to add in your unit number, but the system doesn’t register it and they’ll just ship your tickets out to the apartment complex. And then swoop some asshole jacks my ticket and I have to call customer service and they try to correct it but they don’t and then I have to call again and then it’s too late and I just have to go to will call. This happens time and time again.
One time the customer service lady said «if you don’t lower your FUCKING voice, I’ll hang up on you». When I asked for her name she hung up. And when I called back I was placed on hold for 30+ minutes and finally when someone picked up, I explained to them what happened, and they said «I’m sorry that that happened to you.» And that was it.
Can we all just sign a fucking petition to take down ticketmaster? I hate them, I hate them, I hate them.
That is all!