Walgreens

One of two locations in this area. Really poor customer service. The pharmacy is possibly one of the slowest I’ve ever experienced. Took over an hour two refill a simple script. Also there is always a line at regular check out

Even though they probably have exactly what you are looking for, do yourself a favor and go somewhere else. Customer service is non existent. Be prepared to waste time standing around waiting for someone to finally check you out. Plus, when you finally do make it up to the register, they are rude and way too personal.
I come here only if I’m desperate.
Thanks but no thanks.

Pharmacy workers here are very racist people they make you feel bad like you are doing something bad when it comes to get your medication I come to the store often because it’s next to my house but there’s days that I just give my prescription paper and ID and they don’t ask for more and then there’s days they ask for ID Home address doctor’s name Dr.‘s phone number who gave you the prescription and then they still call the doctor to check if its correct they make you feel like you did something bad to the prescription like if it’s fake

Crenshaw location was my pharmacy until they refused to fill a schedule 2 prescription, went to this location which is farther from me but down street from my doctor’s office, they gave no problems, calls answered quickly, Crenshaw store kept you waiting on hold for several minutes even as machine says you’re next! Transferred all my automatic refills to this location!

Pretty nice and well stocked Walgreen’s. Not much help on the sales floor and cashier seemed like she was having a bad day. Good location so I like that I can pop in and get some water, snacks or my favorite drugstore mascara. Also convenient free parking lot. Free parking is rare in this area.

Horrible customer service at the pharmacy!!! I called in a prescription and when I came in to pick it up, I was told the only person that has the code for me to check out has gone on break and should be back sometime. WHAT??? how do you leave a pharmacy with no way to check out prescriptions to customers. Going on 15 minutes and I’m still waiting for this unicorn to show up with the special code.

I was in need of a few items so I ran in to just grab and go. I got to the register and as I was checking out, the cashier told me that there were a few coupons in a coupon book for the items I was purchasing. He went and grabbed the coupon book and put it in for me. Honestly, not many people go out of their way to do this and I appreciated it.
I docked 1 star because the store seemed a little unorganized.
Fee parking spots on the same level and extra parking underneath.

Customer service is poor. Huge selection though.
I can’t seem to understand why their is never anybody I help at the photo department. I mean I stand there for like 10 minutes and finally somebody strolls by and calls somebody else…
Anyways passport photos are a no no here. Unless you are desperate.
Try the post office

They’ve lipsticked-​up the place, so it looks much better. Their pharmacy and counter staff are beyond help, though. Rude, constantly talking to each other about lunch breaks instead of to the customers, no eye contact, complete zombies just punching the clock. The female pharmacist is completely unhelpful, arrogant and nasty.

Needed to make a passport photo for documents and get it in any digital format. Employee said the only way they can help me is to make and print one, afterwards take a photo of photo on her phone and send it to me. They are not allowed to provide any digital copies of taken shots she said… She will be fired for giving me JPEG instead of blurry printed photo card she said. Guys, Really? It’s 2014, you got wireless payment machines and smartphones, but you can not sell JPEG in photo store.
Amazing.

I came here for my preventive shots. I have in the past paid for pneumonia and flue shots without a prescription at a Lakewood and a Rocklin location. I have had a long history with Wallgreens up and down California and have found this to be an isolated incident. I normally am treated with dignity and respect so i have come to expect the treatment of a valued customer when I walk into a Walgreens store. That is why I continued to shop here even though the pricing is not always the best deal. Respect is something I will not compromise or negotiate. I am sick and tired of receiving not even half ass service anymore when I go to other establishments. I’m taking a stand. I was taken aback by what followed my approaching the counter. I approached the counter and stated what I had come in for. I did not feel I was making any unreasonable requests. I have received help for the same request on a couple of occasions at different locations. I was not expecting what followed. It was very apparent from the beginning that they did not really want to help me. Rather than trying to answer my questions they decided to be snarky and tell me to call corporate to obtain answers. I tried to take a step back and explain that I was not trying to be rude or disrespectful and was only seeking information as to my being denied a pneumonia preventitive shot. I expressed that I have a chronic pneumonia and bronchitis issue that requires that I keep up on my pneumonia shot to keep me from Hospital admittance. They have my history in their system. Like many Americans I cannot afford health insurance and feel I am doing tax payers a favor by obtaining a preventative shot keeping me from a hospital bill that taxpayers will inevitably have to pay. I felt more like they were put out to answer my questions rather than to be helpful. My answers were answered in a rude fashion. I was treated more like a problem than a customer. I was not spoken to with a smile but rather a snarky expression from who appeared to be in charge of the department. I was afronted and annoyed with the treatment. I WAS in a good mood on my way to lunch with my best friend. I demand Wow service from my employee’s and they work in a crap neighborhood in Compton. Talk about problem customers requiring patience. I then sat down to wait for one of the shots I came in for. As the gentleman began to administer the shot, the supervisor of the department came out of the door made eye contact with me and gave me a really dirty look. I’m sure you’ve seen it before you know, the who farted look. l came in feeling like a respectable customer ready to do business and left feeling insulted and will never come back to this location ever again. I mean it! I will never come back. I refuse to pay money to any establishment that is going to treat me with such disdain and with such disrespect. I’m sick of the disrespect in customer service these days. I did my best to explain that I was not coming from an angry, accusatory, or negative space. they still neglected to relax and adopt a friendly demeanor. Horrible customer service and bad leadership cuppled with a bad attitude. The supervisor sets the tone for the employees. How she leads, the employees will fallow. If you are a glutton for punishment and are looking to be treated like a sac of unvalued crap, then this is the place for you. I’M DONE with this location. I even express that my address was wrong and I have attempted to change it but the change never sticks. they didn’t even have the courtesy service to change it to the correct address. Serious lack of customer service. Horrible. I guess I’m switching to the CVS down the street. Just awful.

Mmm… it’s a so-​so place. Nothing mindblowing. You go inside, get what you need, then leave.
The staff is generally okay. Sometimes they’re nice, sometimes they’re tired. Place doesn’t get too crowded, but there tends to be a line in both the cashier and print center because normally, only 1 – 2 staff members are available.

I walked in and walked right out. This location was a mess.

First of all, I’m surprised that anyone gives positive reviews to any drugstore chain like this. It’s pretty much accepted that these places are miserable and the staff is unhelpful.
What I experienced coming in for travel immunizations at the pharmacy: (1) The price quote I got over the phone was wrong, and ½ of the actual price. I asked if anyone actually gets ½ a dose and they said no. So why would they quote me a ½ dose!!! (2) They told me I need a prescription for a travel shot. Really? It’s suggested that everyone traveling to that country get this particular shot and yet I need a prescription? And if I needed to go to a doctor anyway, why would I need to go to the pharmacy at all?
Beside the 1 hour+ wait times, the staff there are very stupid and very slow and very uninterested in helping you. I don’t know if there’s a better alternative, but stay away from here.

Print Center SUCKS! If you don’t have enough people to take orders, then perhaps you should probably stop taking orders online?
P.S Mandatory English Class for all employees pronto!

I went in looking for a playground ball. The toy section had pretty expensive ones. $ 12.99? I gave up, not caring about my ball quest anymore.
A few weeks later, I found the playground balls I sought– you know, plain ol’ bouncy balls– way over in the back by the pharmacy, away from the toys.
I don’t know if I’m deducting one star because it makes no sense to put the balls by the pharmacy, or if I’m just sad that I’m dwelling on this insignificant life incident.

I’m giving this walgreens 5 stars because the staff is always so nice there. They know me and say hi every time i go in, and they are so helpful.

I have to go to the Pharmacy a lot and they are insanely nice and patient with everyone. I’ve seen some really cooky characters going in there and they still have smiles on their faces. Plus they are 24hrs!
Sometimes my Rx’s are ready very fast depending on the staff which is on that day though, so I did only give them a 4.

I am a disgruntled CVS shopper who turned to Walgreens only after several bad CVS experiences. I am so glad CVS forced me out, because Walgreens is far superior.
The store is a little smaller and therefore easier to manage — especially with a child in tow. Whenever I have gone in, no fewer than 2 employess ask if I need assistance in finding something. And, here’s the big CVS-​Walgreens difference, they do it with a nice voice and a smile!!!
The photo department has a dedicated manager who is very personable and helpful! My online photo order for one hour prints was ready in, get this CVS, ONE HOUR! There are often holiday photo opportunities right in the store.
I have also gotten great deals on holiday décor in after season sales. I love that! CVS had cut back on that kind of thing.
The staff seems young, energetic, and happy which makes me happy to return. Thank you Walgreens.

Pretty good on the Walgreens scale. Well-​stocked, friendly staff, free parking lot.
I’ve filled a couple of prescriptions here and they were very quick and courteous.