Trajan J Soares, OD

Lets just cut to what you are on Unilocal to read. My experience with Dr. Soares
It took them 3 weeks to see me, I understood that
when showing up to my appointment 20 minutes early I sat and waited for 30 Minutes AFTER my scheduled appointment, then I sat for 27 minutes EXACTLY in the exam room to be told they were WAY behind by an assistant, well for an extended lunch break I am already behind schedule. I could hear the doctor talking and chatting up a storm for over 15 minutes about nothing relevant to the other patients visit.
the doctor then came in without introducing him self ‚
ran thru my ENTIRE exam, which was my first there and first since I lost my glasses 9 months ago when I was with a much better eye group
IN 4 MINUTES
THEN I HEARD HIM GO OUTSIDE AND laugh and SAY «WELL THAT ONE SHOULD CATCH US UP»
I felt very very insulted by this experience
4 days later when my glasses came and They had already ran my insurance and took my co pay and payment in full for lenses and frame of course the prescription was WRONG made me dizzy. I cannot replace the lenses they said basically oh well
I went to walmart optical, and to another practice since them and they both said DR SOARES was way off
so if you have not been a patient of DR SOARES FOR 40 YEARS or are OVER 60 YEARS OLD
I HIGHLY RECCOMMEND IF YOU VALUE SOMETHING AS VALUABLE AS YOUR EYE SITE YOU GO ELSE WHERE

I’ve been a patient here since 2003 and absolutely love this office! I even drove back here for appointments when I moved to SJ. The OD is great at what he does and has always been nice and personable to me. The rest of the staff is just as great and have always made me feel welcome and comfortable. I LOVE picking out new frames here because they have such a great selection of regular frames and sunglasses too! I wear my glasses everyday so picking out new frames is always a big deal to me and I tend to take my time but I’ve never felt rushed at this office. In fact, I always have fun with the girls there. To top it all off, the office itself is really nice and always clean!

Went here once and was enough for me to go to another optometrist. Girls in there are fake and not nice. But I can see why Doctor Soares is too. He is very arrogant and such a dry personality! I notice an employee that once worked here now works at another optometrist office here in town where I go now and is a much friendlier office staff!

Rude non knowledgeable staff worst eye care center in town

Awesome OD and awesome friendly staff! All the ladies in there are very helpful and follow up when they say they will. Could never pick out any glasses now without Miss Monicas help! She’s the Best !

I’ve alway’s very happy with the sevice here. The Dr. & staff are pleasant & very helpfull!

So, let’s just say that I’m a VERY dissatisfied customer. My husband did like the actual doctor but other than that this business is terrible. The staff are just rude, and in general $$$$$. We were quoted $ 260.00 for 1 yr. supply of contacts. Our insurance would cover $ 120.00 so we would pay $ 140.00 out of pocket. So, they ordered the sample and that took almost a week. My husband picked them up and they wanted to see him back for a fitting. So, he goes in for the fitting and it’s an additional $ 25.00 plus we had to pay in full before they would order the contacts. We decided to take our business elsewhere, and were quoted $ 160.00 for the same brand of contacts. Insurance would cover $ 120.00 and out of pocket we would pay $ 40.00. The VERY helpful lady @ the front desk ordered the contacts without receiving payment upfront and they called my husband the very next day to let him know his contacts were in. So, I went and picked them up & actually ONLY PAID $ 10.00 out of pocket. I was stunned !!

Even though I have not had an eye exam with this OD, the staff he employs are super friendly and always helpful. I went in here trying to get my sunglasses fixed, and they went out of their way to try and help me. In the end, they couldn’t fix them, but were nice enough to refer me to another OD in town.
If I did not already have an OD, I would probably go here for the friendly service.