All About Eyes Optometry

This review is for Dr Nguyen. Saw her yesterday and she’s brilliant. Very attentive, easy to communicate with and also explains things which is great. Doesn’t talk down to you like other Drs might when explaining things. I’d highly recommend her.

I went here based on the VSP and Unilocal reviews. I was not disappointed. Front desk staff helpful, kind, knowledgable and efficient. I met with Dr. Young, who took a lot of time getting to know my history, answers questions and examine my eyes. She was very thorough and kind. I had great fun choosing glasses with Jack up front. Booked my husband and daughter for their eye exams the week after next.

Dr Yeh and her team at All About Eyes are the best. I always see Dr Yeh and would never choose see anyone else now. I have been going for regular eye tests for thirty years and the last ten with Dr Yeh have been the best I have experienced. She is extremely professional, thorough, patient and knowledgeable.
Her staff are great too — Jack is amazing at helping me and my family pick frames and Adela has everything under control on the admin/​service side — she always goes above and beyond with helpful, friendly service. They are also great with my little kids, they know just how to talk to them and get them to be cooperative with their eye exams.
The office is kept very clean and tidy, we never wait past our appointment time and they have a good, current selection of frames.

All of the optometrists are excellent. They are very thorough and caring, and provide referrals and follow up whenever necessary. They are patient, and work with you to find the best prescription that meets your needs. Service is prompt, courteous and friendly. Jack, the optician, works with you to find the right frame and glasses from their decent selection. As many of the other reviews have said, Jack is a tad aggressive at up selling, but it doesn’t bother me much. I could see how some people might be irritated by his style, but I don’t think he will change, since this has been his style for a long time, and he has gotten this feedback from many reviewers.

Dr Yeh is excellent — very thorough and professional and I have 100% confidence in her abilities which translates as healthy eyes for me. My only complaint is in the up-​selling that goes on… having said I wanted regular lenses I had to fight hard in repeatedly saying no to tints, anti glare, anti scratch etc. I am sure this is common practice but it takes the edge of an otherwise excellent doctor visit. Since I only need low prescription reading glasses I can find these for $ 15 at Walgreens — clearly not what this office wants to hear! However — it doesn’t stop me from highly recommending them for eye exams.

I found about this place through a friend who told me they were really nice and had good service, I’m all about customer service and thought I’ll give them a try. I really needed an eye exam so I went to them. They receptionist are great, very friendly. Dr Yeh looked rushed while she was with me, I did not like that. Maybe you shouldn’t book appts on top of other appts or so damn close to each other. The reason I gave this place 2 stars is because by the time I picked out the frames that I wanted the guy who was explaining the differences between the no glare or glare lenses added the $ 80 fee to my transaction after I told him 5 times that I did NOT WANT THAT. I was very disappointed, they had to void my transaction and I made him explain all the fees to me again. I will not go back to them for next yr exam bc of this.

I have always gotten quick and great service. I had to bring my 9 month old ego started screaming and they all pitched in to hold him, play with him so we could get it done! Great staff.

I have no issue with the optometrists that conduct business in this office. They are professional and knowledgeable. The receptionists are detail-​oriented and polite. However, this office has a «fly in the milk», so to speak. The office sale representative, «Jack», bombards you with his pushy sales tactics whenever he has an opportunity. The first time I dealt with him he was mildly annoying, and I politely declined his repeated attempts to up-​sell me on things I was not interested in. He was very focused on «using the full amount of my insurance benefit» versus what I truly needed or wanted. The second time I dealt with him, I was even more uncomfortable, especially when he showed disapproval of me not choosing to replace my eyeglass lenses since they had a few scratches on them. (The RX for them was fine and I was already ordering a years supply of contacts) This past time I did business in their office was the final straw. He began his opening spiel with the suggestion that I order glasses for my daughter, although she is a contact lens wearer 99% of time. (She has a pair of glasses that are a couple years old that she uses maybe 1−2x per year now) When I said that I was not doing that this time, and ordering contacts only, he ROLLED HIS EYES. Yes, I kid you not. Plain as day, with me facing him and the optometrist and receptionists standing a foot away. This guy is so emboldened and cocky that he just thinks he will get away with it. Well after the last few less than par experiences with him, I decided not to let this one slide. I confronted him on his unprofessional behavior in front of the office staff. He tried to deny it, then explained that he «just wanted me to get the optimal benefit from my insurance». (Is that what it is all about?) Needless to say, I will not be going back to this place. It is unfortunate, because although the office is a little small and the parking lot cramped, it was clean, updated, and convenient. I liked the staff and the doctors were pleasant. If they got rid of Jack, I would consider coming back.

Went to All About Eyes last week and was happy with the friendly and professional nature of the services. I was a new patient and they were prompt, friendly, clean, and knowledgeable. Haven’t gone in to get my glasses done yet, but I suspect I’ll have the same great service I’ve had so far when I do.

I was shocked by how I was treated in this office. I’m sure the exam itself was done properly, etc. but everyone in the office, including the office staff talked to me as if I was a six year old (I’m clearly in my mid-​twenties, have a career, etc). The woman helping with my initial testing even bent down to talk to me as if I was a child. It was overwhelming and insulting. Also, because I have better than perfect vision, annual eye exams are a waste of time and money, however the years that I have opted to skip them, I have been hounded by this office to schedule my appointment (I’m talking calls every week for months). I am looking for a new Dr moving forward.

I have been going to All About Eyes for over 10 years and and have referred several people to them. They are very knowledgable and friendly and always make it enjoyable to come in for my appointments. They get you in and out quickly and are great at helping me pick out frames. You couldn’t find a better place to go in this area!

I was seen by Dr. Lo for the first time — she is so sweet and very smart! My eye exams are always quick and easy and the staff is very knowledgeable. They explain things well and answer any questions I have. They also have a great selection of glasses, which is nice, because I’m very picky. My only dislike for All About Eyes is the parking lot — it’s very small, as are the spaces, so sometimes it’s a bit frustrating. But, not enough to make me think twice about going back!

This is a boutique optometrist, and you’ll get that boutique-​style experience. Very professional and personable.

Dr. Yeh has been my optometrist for nearly 10 years. Though I have moved out of the area, I live in the east bay, I still continue to have my yearly exams here because I LOVE how thorough, friendly, and polite she and her staff are.
I had been wearing glasses since the 3^rd grade, up until I received lasik surgery, about 6 years ago. The place I received lasik has lifetime adjustments for free on the condition that I get a yearly exam from their network of optometrists. I’m sure there is an optometrist in their network closer to where I live, but Dr. yeh has been the best optometrist I’ve had. We’re talking about 20 years experience I’ve had with optometrists here.
So, I have no problem driving out to Los Gatos once a year to pay her a visit. Quality of care is worth it to me.

Please think twice about doing any business here. The staff is overly pushy with selecting glasses. When I refitted a pair of older frames with new lenses, the old lenses were not returned to me like other offices do.(lenses were sunglass.) Later when I returned to have the same glasses refitted, I was treated like a baglady…” I am sorry, are you a client?” well, I was but not anymore.

I actually was not that impressed by this place. I went here because it had high reviews on Unilocal.Honestly, I’ve gotten better service at Pearl Vision. Dr. Yeh was really nice, but she’s a busy body and I felt extremely rushed through the exam. Asking me the difference between 4 and 5, 2 and 3 seemed like a matter of life and death. They also added on a bunch of fees on top of my insurance like a retina picture and a contact fitting fee, and then tried to upsell me on the type of contacts I wear (from Acuvue 2 to Acuvue Oasis which are about $ 7 more per box and at 8 boxes that’s $ 56) even after I said I had no issues with my current lenses. I ended up walking out of there paying $ 110 with insurance for the exact same exam I paid $ 79 without insurance for at Pearl Vision last year.
The office staff is like Jekyll and Hyde. The guy is grumpy as hell and has no sense of humor, not to mention he’s slightly impatient (sorry I can’t see without my glasses so it’s a little hard for me to take non-​verbal social cues). The woman assistant is really nice, but seems stressed and rushed. Not to mention she bickered at him the whole time I was in the waiting area (maybe that’s why he’s grumpy).
Overall, I felt this was the typical doctor office. Over-​priced so they maximize insurance and charge extra for a bunch of services your insurance doesn’t pay for (and I have good insurance btw). It wasn’t necessarily an unpleasant visit, but I won’t be back.

Super Friendly Dedicated Eye Professionals
This Optometry office is super friendly and actually makes it a pleasure to see the eye doctor and get fitted for contacts or an eyeglass prescription. Dr. Yeh and Dr. Lessani are genuinely nice, super patient and work really hard to make sure your lenses are best for you. I can highly recommend this office and would like to give them a giant gold star for their dedication to helping their patients. A shout out to the staff of Adela, JB and Jack for their smiles and friendly service.

I found All About Eyes on Unilocal on a Sunday. I called them on the following Monday and got a same day appointment. The staff was extreeeeemly helpful and assisted me with finding my husbands secondary insurance (which helped out tremendously with the style of frames I wanted).
I saw doctor Fariba Lessani. She was very thorough in her exam and explaining the results with me. She was super nice as well. I then picked out my frames and got exactly what I wanted as the staff (JB & Jack) helped me get both my primary and secondary coverage situated. They told me my glasses would be ready in 7 days from Monday. I just got my new glasses today on Thursday! Less than a week for suburb care. Highly recommended!

Dr. Yeh was great. She keeps up with the latest, provides appropriate recommendations, and gives really clear advice. The office is high-​tech! They have a machine for everything.
They don’t try to milk you on lens sales — I checked their prices for my contacts against online sites and after rebates they were even cheaper than the online rebates.
Best of all, they have the friendliest, most helpful staff I’ve ever met. Adela even filled out my rebate form for me and mailed me a new one when I lost it.

Dr. Yeh and her staff really put customers first!
All our family and friends are now customers. You’ll really feel the difference from the moment you set foot into their office.