Massage Young

This is a genuine Chinese establishment, I say that as a way of explaining the seemingly bipolar reviews you see listed here. If you have been to massage parlors in Hong Kong or Shanghai, this place will feel remarkably similar. I lived in Hong Kong for a few years, and close to a year in other parts of China (Macau, Shanghai, Beijing, and Tianjin). In China, massage is seen as preventative medicine, that should be done regularly and complimented with diet and mild exercise (Tai Chi or light movement). From talking to the owner, I think he was trying to convey this concept with the oddly phrased name.
Understanding the culture, and common business practices in China will make your experience at Massage Young natural. Chinese businesses often run on a shoestring, and one time when we simply stopped in late at night for a massage at 9 pm (closes at 10 pm) we had to wait for the massage therapists to come in. Once they arrived, my wife and I had excellent massages. The waiting could have ruined our experience, but our awareness of Chinese business practices and culture allowed us to roll with it. In Western culture, we view massage as a luxury indicative of royalty. Likewise, when we pay for the infrequent massage we expect to be waited on hand and foot, and pampered along every step of the way. If you are expecting this kind of treatment, you will be disappointed and the unfavorable reviews seem to be evidence of this disconnect between Eastern and Western thinking.
I have been back many times, and I have always been very happy with their services. I usually get the «foot massage», which is a «clothes on» full body massage, that focuses mostly on your lower body, and includes a foot soak to begin with. The «body massage» is «clothes off», and you are massaged like usual with a sheet/​towel over you on a table. I highly recommend the experience, not only is it a great mixture of massage techniques (some Swedish deep tissue, shiatsu, thai style (where your body is moved for you), etc.) for a manageable price that allows you to go regularly, it is a window into Chinese culture and how Business is done in mainland China.

This place is out of business. Not at the listed address and the phone number is out of service.

I wish I could have rated the massage from this place but I couldn’t even get an appointment! I called several times and each time they couldn’t accommodate me. The English was really rough from the guy on the phone and he hung up on me twice. That was on two different occasions. I asked for availability for the next couple days. I was told there was none, then he hung up on me before I could even talk about scheduling in the future. I had two groupon I needed to use, but they didn’t seem to care.

Really steamed! Tried to book a massage I purchased through Groupon with «Massage Young» in LG, the man on the phone was so rude once he new I had a pre-​paid massage. Every date/​time I mentioned he said they were fully booked. Then said oh we have only time 10:30am on Monday Oct. 31^st. I said I work days, he said sorry we have that time so you take or not. I went to check it out and it looks like a little sweat shop. I’ll all about supporting small businesses but this onwer had the attitude that the he is doing the customer the favor. He was rude and not accommodating at all. What a waist of $$.
Never again!

I have not had a massage here personally but have gotten a groupon deal and a gift card for my mom.
First, I got the got the groupon deal for my mom. Usually before buying those, I check out the business on Unilocal,but did not for some reason. I was really worried when I saw all the negative reviews. However, my mom LOVED it. Really, I have never seen her smile that big!
So when the holidays rolled around, I decided to treat her to a massage here again. I stopped in to pick up a gift card and received the worst customer service! I waited for a while for someone to even come out. Finally a guy comes out and asks if I have an appt and I say «No, just wanted to buy a gift card». He says, after looking at the clock, ‘Can you wait 20 min”. Wait a minute… I need to wait to buy a gift card??? So after rolling high eyes and sighing, he helps me out. I see that the rate is 50 $ for members and 60 $ for non-​members; he did give me the member rate (not sure what that even means). So yeah… kind of an odd way to run a business.
I just now received a text message from them that they are moving locations and that we need to use the gift card ASAP. I guess that’s a nice gesture to at least let everyone know.
So, other than the weird customer service incident, my mom was super duper happy with her massage.

I was really afraid to go to this place after reading some of the awful reviews. But to my surprise, I had a great massage. It was all that I wanted. I arrived, was greeted by a man sitting at the reception desk, I showed him my groupon (on my phone), he took me into the room, told me to undress and lay under the covers on the table and return shortly after to begin the massage. He ended promptly at 5:00 PM (my appt was at 4). Ascetically speaking, it’s not great, but decent. who really cares? You spend most of the time face down with your eyes closed. I’ve only had 2 other massages but this one was definitely one of my favorites.

I’m not sure I ever want to get a massage again, it was a little painful and there was a HUGE lack of communication. When I scheduled the appointment I wasn’t told that it was in a strip mall or that it was downstairs. I was asked only once if the pressure was okay and it felt like my back was constantly being pinched after I told him it felt okay (which originally the pressure was fine). Two and a half hours later, my left shoulder is too sore and feels bruised to even have my purse on. When the massage was over my husband and I weren’t even told, the massage therapists just left the room. We stayed in the room for about 5 minutes before realizing the massage was over.

my husband and I love Massage Young. We have been looking for a great Chinese massage place for a while now.
Great price, skips all the fluffy water works of the pricey massage places in town and just delivers a superb get it done type massage.
The staff is very friendly and accommodating, you just need to call in and ask. They fit us in one late night around ten pm when we randomly stopped by after having dinner downtown.
I really like the foot massage, for an hour they include some shoulder and head work as well.

I have visited Massage Young twice– once using a Groupon, and back the next week for another massage. I am sorry to see the poor reviews, as my experience was just fine– five stars because I got just what I needed. I was not looking for a spa experience. What I wanted was a good massage at a reasonable price in a clean environment, which is exactly what I got. I have tried a couple of other places since, but for the money and the massage I received, I will be returning to Massage Young.
Thanks, guys, for your hard work.

Had my first professional massage ever here through the groupon that everyone is complaining about. Sorry to hear so many had a bad experience. Mine was pleasant. Bought 2, one for me and one for the girlfriend. She has had several massages before and said that she enjoyed this one just as much.
They have since changed the price that they post out front to $ 60. In my opinion though, for those that felt they were cheated once they showed up and saw the actual price. I don’t necessarily think you were cheated. You saw that the massage was $ 30 and felt that that was a good price for a full body massage. That’s why you bought it. No one forced you to.
Overall good experience. They aren’t an over the top classy joint, but I was satisfied for the price I paid.

I got a groupon for 50% off so I purchased 2, one for me and one for mom. We made an appointment and went in. I was thrilled with the appt time because I had a tight schedule but they were able to accomidate me once I told them my situation. I appreciate it when people go above and beyond.
This place is in Los Gatos so I guess I thought it would be fancy schmancy… not so much, it’s in the bottom level of a strip mall. Very bare walls.
My masseuse didn’t speak english and was mediocre at best. They were polite though.
My mom loved her masseuse. She said he looked like a «samu wrestler» which I deciphered to mean sumo wrestler. He also didn’t speak english but mom said he did great work on her back and she loved him. She wants to go back, I’ll probably pass but I’m glad they took care of my mom.

Went because I too was a Groupon sucker. Not pleased. At all. Especially when I too saw the $ 40 full-​body massage advertised. When I called for an appointment, I asked for a deep-​tissue. This was NOT deep-​tissue. While $ 30 is cheap for someone to rub your back, I’d rather have gone to my regular Chinese foot massage place for $ 20.

Like many others, I found out about this place on Groupon. I got my 50% off massage for only $ 30. You can’t beat that! I called last night to get a massage and he said that he was booked, so I said that I would call back another day. He then asked what time I wanted to come in and after some back and forth, we settled on 6pm. I was so happy that he would bring his on-​call person to accommodate me on such short notice. My neck and back were killing from working long hours on my new, stressful job.
I was little skeptical when I arrived, since I noticed that they also offered $ 20 foot massages. I have had a bad experience with the foot massage places but I already paid, so there was no going back. It was my first time showing my mobile groupon but it worked like a charm. I saw the sign that said $ 40 per hour and said that I thought that we were getting a deal and that we really weren’t. He claimed that the regular price was $ 60 and the $ 40 was a special promotion this month. Yeah right, but I don’t really care because I paid only $ 30.
My massage was one of the best I have ever had. She worked out all the knots and was very professional. I highly recommend this place and will definitley bring all of my friends and family. I can’t believe how clean the place was and how they can afford to offer 1 hour massages for so little. If you are paying $ 50 or more, than you are definitely getting ripped off. I’m not sure why others had a bad experience because mine was great. You can’t beat $ 40 an hour, especially for Los Gatos of all places.

So after seeing my post, they sent me an email to apologize, which was nice (message below). But, they said they were busy… I didn’t see any other customers there at all. They said the person I had was a friend? Why was she answering phone and checking behind the receptionist desk? Don’t get me wrong, the therapists are very nice, but I just didnt see the level of training that I come to expect when I go get a massage. I have even been to a number of massage schools and have had very few complaints. Also, the gal doing my husband’s massage worked about the same way as my therapist did. It is nice of them to offer a free massage, but I don’t believe it is worth my time going there. This place is obviously run by unscrupulous people. They say they had someone come in to ‘help’ when they were ‘overbooked.’ A reputable place would not overschedule so they had to do that, and if that happened, they would call you with apologies and reschedule. They also advertized a false groupon special. They groupon said it was half off the price, but they put an inflated price on the groupon to make it seem like a better deal. The prices listed in the building were much cheaper. That is clearly unethical. Additionally, they had some reviews up on here that were before mine that praised them and were clearly fake profiles created by the business to try to drum up customers. All of this adds up to a poorly run buisness with an unethical moral center that I choose never to frequent again.
I have to conclude that any positive reviews for this place are either dummy reviews posted by the business to try and get more customers, or the positive reviews are from people who have never recieved a real massage.
«I’m sorry for the experience you had with us (Massage Young Los Gatos) on January31, we were busy that day, and the masseus you had are our friend who was helping us that day and she is also a state certified therapist working in another city. I was told she works well with her clients until I saw the review today.
you can have a 60 minute massage for free if you’d like to, and this time I can guarantee you a pleasant experience.»

I had the second worst massage of my life here. No pressure whatsoever. She ended 15 minutes early and I was actually glad. The worst massage of my life was at massag envy in Campbell.

I have been going to Massage Young since they opened last year, and I am very happy with this business.
It’s clean and inexpensive, but the main reason why I go there is to get a massage from Paul. He is exceptionally good. I have gone in with aches and kinks all over my body and walked out feeling like I was on a cloud. And he gives you a nice cuppa rose or chrysanthemum tea when you’re done.
I have not tried the foot massages, but they’re on my list of to do in the future.

I do not like writing bad reviews, but I want to warn other people when I encounter an unpleasant experience, First of all, this business is not really a massage place… It’s more like those foot reflexology places that offer full body massages. Second, they offer foot massages for $ 20 and full body ones for $ 40. For those who purchased the deal on Groupon (including me), we have been fooled. They advertised on Groupon that their massages were $ 60 and we were getting a 50% discount, but in reality we are just getting $ 10 off the original price. I agree with Ed C. that we are not getting much of a deal. I purchased two massages through Groupon since it allowed one for myself and one as a gift.
When my friend and I get to the place last night, we noticed it was not really a massage business, but we gave it a benefit of a doubt. I told the receptionist/​owner my name and that we had an appointment @ 8pm. He asked me for my groupon coupons and I showed him on my iphone. He starts looking on his computer for my groupon codes, but is only able to find one. I did not understand why he could not find them since I had two groupon codes and the email that groupon sent me saying that my groupons are ready to print. We wanted to call groupon to fix the problem, but they are only open Mon-Fri.We were left standing there for 5 minutes while he scrolled up and down looking for my codes. Another couple comes in and shows him their groupon code. He says that they already used it a week ago. The couple correct him and say that they also purchased two massages through groupon. He looks again for another minute or so and was able to find their second groupon code. WTH? Supposedly, the codes are not grouped together even though you purchased them at the same time. So after that happened, I asked him if he could find our code since he overlooked earlier. Still, he could not find my second groupon code.
Not once during the whole experience did the receptionist/​owner apologize for his mistake. Then he tells us to just get the second massage and pay full price and call groupon on Monday to resolve the problem. In my mind, I was like HELL NO I’m not doing that since I already paid for the two massages. He keeps on pressuring us to do it since the therapists were already waiting for us, but we did not feel comfortable doing that. What really made me mad was that he kept on laughing because we said that we wanted to get the situation resolved first before we do anything else. I’m pretty sure that my second code was on his list, he probably just could not find it. I noticed on groupon that they sold over 2250 massages. They need to figure out a better way of dealing with this problem. The receptionist/​owner seems very unorganized. This place simply should not have sold this many massages, if they do not know how to manage their business effectively. I cannot vouch for the massages here because I did not get one, but I would not recommend this business to anyone based on the professionalism or lack of. I will definitely call groupon on Monday to get a full refund.

I’m not sure why all the positive reviews for this business is filtered, but this is NOT a bad place to go to for a massage! It’s clean and it provides a heated massage table for guests who are doing full body massages. I got a coupon for $ 45 couples massage and although I showed up with my girlfriend, the owner never said anything about us not being a «couple» and simply catered to our request for 2 female masseuse.
The massage itself was nothing spectacular but it wasn’t bad. It was enjoyable and relaxing. They never made us feel uncomfortable in any way (which I hear is a regular occurance at Chinese massage places). They didn’t gossip and kept and was polite as we went on babbling about our boy woes.
Like Martha mentioned, their foot massage chairs are in private rooms and it would be great to host a massage treatment with your girl friends at a relatively cheap price. This place definitely deserves more business and if they were closer, I would go there more often.

My girlfriends and I are on the hunt for a great place to get a deep tissue massage at a fairly decent price, and Massage Young made our list.
At first, I was very skeptical about coming here because … let’s be honest… what kind of place will only charge $ 40 dollars for a DEEP TISSUE MASSAGE? However, after looking at the pictures, we decided to give it a try. The pictures show exactly how the place looks like. CLEAN!!! The massage itself was FAIR, but no complaints.
The owner, Paul, was kind enough to show us around after we were done. What differentiates this place from other Chinese Massages is that they have separate rooms for their foot massage clients as well. Four to a room, so you and your girlfriends can have a girls night out and have conversations while relaxing and getting foot massages. GOOD IDEA!
* Please note that the only bad review is the only one not filtered.

In one word. .. Excellent!
I have tried many of the new offerings of Massage businesses that have sprung up recently and Massage Young is clean, with new massage tables. The massage is the best I have found in the area for the price. They offer foot, body or combination massage. I requested the combination massage and 10 minutes into it my massuese was so good that I asked to have an hour and a half rather than an hour massage.
I highly recommend this new establishment that is downstairs in Lyndon Plaza across from the park in downtown Los Gatos.