Courtyard Boston Lowell/Chelmsford

My stay at this hotel was fine and there were no issues until I left the hotel. My credit card was charged $ 250 without any contact from the hotel and when I finally got ahold of the manager, Michael Lessard, he informed me there was evidence smoking had occurred in the room. There had been absolutely no smoking of any kind in the room that night. When asked he provided me with the pictures considered evidence, a full non-​smoked broken cigarette on the counter with an empty pack and a full wet cigarette in a plastic cup. Neither of the cigarettes had been lit in any way and there was no ash or burn marks, even the manager admitted these facts to me. I explained to him the situation and expressed how I felt these things could not possibly indicate that we smoked INSIDE the hotel room. Over the course of many phone calls and emails he refused to refund the fee and ended it by saying I would need to contact a lawyer and that I cannot contact any hotel personal regarding the situation. In my opinion they saw a 21 year old and figured they could screw me over and knew if I was arguing about this charge I wouldn’t be able to get a lawyer to do it. I feel highly disrespected by Michael as well as other corporate staff at Marriott.

Overall, happy with my stay. Arrived Christmas night. Greeted by a very friendly front desk associate (wish I could remember her name — she was very short). After numerous attempts to get us a key that opened our room, she offered to comp our breakfast in the morning. In the end a key never worked and the front desk master key was the only way to get into the room. Very odd. The room was quiet and accommodating. Got the job done so the kids were rested for another 5 hour drive. The breakfast buffet was good with a lot of choices. Would not have paid for it though. $ 10.99 for adults and $ 5.99 for children. Not worth the price. Thankfully it was comp’d. Downside to hotel was location There were no restaurants or coffee joints around it. There is a Panera two exits to the south.

Whoever decided to put some antiquated alarm device on my night stand, which takes up all the space there is a moron of all morons.
The moment I turned off the lights and started sleeping, I realized that this thing is projecting some bright red light.
Since the electric plug for this thing was hidden under my bed, I decided to turn this thing to the wall and hide this light.
The moment I turned it, this thing started making loud frog noise, thus waking up everybody in the room.
Not knowing how to turn this thing off, we had to pull the whole bed to find the electric plug.
To the manager of this hotel: «Good night!!! Hope you have 1000 of this things all over your house»

Why didn’t I pay more and stay elsewhere? Nothing significantly wrong with this old, tired hotel that is actually clean. Scary front desk «help» (or not). Walls are thin, noisy. I was so tired, I wanted to feel more upscaled than my normal frugal self, and tried to ask if there was a room upgrade (when I got cut off by the not very friendly and almost scary front desk rep). Not a lot of frills, not well decorated (too many patterns get confusing), definitely not even among the middle of the road stays or represenatatives for this brand.
Too bad though.

This is a nice little hotel with a nice little pool in the back. They even have a grill out there so you can actually cook lunch or dinner and eat around the pool or in the gazebo. The rooms are standard Courtyard Marriott. The breakfast buffet in the mornings is fine — average or better. Nice staff here and very reasonable rates. It’s also nice and close to the Lowell Spinners and Lowell Beer Works.

This hotel is very clean and the staff was very courteous. We arrived prior to check-​in (3pm) and they found us rooms. The only thing I had a little concern with is that the air didn’t seem to work very well in my room. I like to be cold when I sleep and the air wouldn’t work like I expected. However, the room was very comfortable. The bed was very comfortable as well. I was here for one night on business and would recommend staying here.

Stayed here one night. They gave us a room with accessability additions. The bed was not very comfortable and the shower was one with a roll in access. The shower curton was way too short, so the entire floor of the bathroom got wet. It was clean and prepared fine. As usual, the courtyard has no free breakfest. We got this one points, and it took the minimum number of points for one night which was why we went here. The rest of the hotel looked very nice; the lounge, fitness room and pool area. Just be sure to ask for a regular room if that is all you need.

Stayed here on way up North. Good clean hotel with reasonable rate.

Very nice hotel and a good price too. The staff was pleasant and efficient and everything in the hotel is brand new. The room was immaculate with new carpeting and furnishings. The king size bed was very comfortable and I liked the cotton covered comforter. Will definately stay again.

A nice place to stay, it meets the expectations of a Courtyard by Marriott. The staff is friendly and very helpful, the rooms are clean and comfy, however the place was very noisy for some reason. It almost sounded like something was crawling in between the walls on the second floor…

Very nice rooms, good price, seamed less expensive in this area then Merriotts usually are. the room was clean, very comfortable sitting chair and bed, I would have liked another blanket to have been available as I’m a fairly cold person. You even get bars of soap you can actually hold on to! I would definitely stay with Marriot again.

it’s fine but I HATE HATE HATE with a burning and firey passion that the rooms do not have wireless internet… it is WIRED! WHO does that?!?

This hotel is fine in my book. We booked it on Priceline and were able to stay 2 nights for 40 bucks a night, on the weekend. Not bad. The rooms were set up kind of oddly… like I would have put the bed on the adjacent wall, but whatever I guess. The bathroom was large, and it was clean. The room had a flat panel TV and they had internet for free! They also had a desk in the room and a coffee table and chair/​ottoman combo. The king size bed was huge, as always, and it was comfy. The lobby was nice. They have a restaurant but it seems to never be open and the only food option is the bags of chips they sell at the front desk ²⁴⁄₇. I suggest Taco Bell down the street. They also have a pool, but I didn’t try it. The hotel is kind of in the middle of no where, but so is New Hampshire so whatever.

Great hotel. A bit off the beaten path, but still a very quick drive to downtown. Rooms were very nice, typical of Courtyard Marriott, but I’d stay here again in a heartbeat. They also have a small little store where you can by snacks and beer and wine by the glass. It was perfect after a long day of traveling