Jiffy Lube

Went for an oil change, claimed to last 7500 miles for the high mileage full synthetic. They left the oil filter loose and my car lost over a quart of oil, had to get a change 2000 miles early.

I go here for regular service on my 03 Toyota Matrix and 14 Toyota Prius C. Usually stop by on a weekend. Beth is very kind and Don is an honest manager. For a quick service oil change this place is efficient and I have not had an issue in 5+ years of going here. I use CP&T down the street for anything major but for oil this place has served me well.

Excellent service but got ripped off on a cabin air filter. They charged me $ 50 for a $ 15 filter that takes a minute to put in. I know they need to turn a profit, but that is price gouging. I won’t be going back.

I try to avoid bringing my car to quick lube shops, but this was a last minute emergency situation. They told me my breaks and rotors needed to be changed ASAP, which was a surprise because I had them changed somewhat recently. This caused me a lot of concern.
Finally, a week later I had a chance to look at them myself. These people either don’t know anything about cars or they flat or lied to me, my rotors were fine and almost half my pad was remaining.
I will not be back, they are trying to rob people by lying about problems and upselling work.

Minus stars! Only went to jiffy lube bcuz mechanic didn’t have time & was traveling to NY that weekend. Being a female they talked to me like I’m an idiot, tried to get me to buy more expensive oil when my car is only @72 000 miles so dsnt need high mileage oil. Guy got upset when I said if I want to replace filter I’d buy 1 @ a store & put it in myself. I had 3 guys trying to convince me to spend more $$$.
Here’s where I give minus stars tho. My coolant was low & bcuz I didn’t have time to go to store later, I agreed to pay $ 5 for them to fill it. They charged me but didn’t fill it. Didn’t vacuum as they put on paper. Didn’t fill washer fluid as they put on paper.
Never again!

I needed a change from the dealership 2 hrs for oil, so I decided to go to JL on middlesex st 35 min in and out perfect I thought. I checked my oil later in the day and it looked dark not clear «almost like they didn’t change my filter» my truck has a skid plate over the filter and it’s a pain in the ass to get it down. So 5 k later I need another oil change back to JL on middlesex
St this time I stood in front of the truck
The kid was pissed when had to unbolt it
Next the oil filter yes my toyota oil filter not the paper jiffy lube one from 10,000 miles falls Into the tray they never changed it so I found the manager told him what happened he was standing on the floor listening to me bitch about the place and said he fired the guy and that was it won’t be going back

Everyone does care for their car as much as possible. I am using jeff lube for oil change from last few years. The only reason is jeff lube is in all state. This is expensive shop no doubt. Quality wise, I would say they provide good service, as I am not a mechanic and can’t judge my car engine.
I come to this store because this store is near to my home. Perhaps I always had bad experience (Been there twice, had experience with different representative).
In first experience — As they said my car millage would improve, my car was giving me good mpg, but they cleaned fuel tank, high quality oil (gas syntactic something) — 108 $ which lead to drop my mpg by 7 – 9 miles/​gallon. Secondly printed wrong next service label (this is not bad). As they mention that they vacuumed car interior and clean windows, was missing that part. After few months as they specified free oil top up after burning oil. I been to other mechanic (friend of mine) who specified oil level was little low than expected. So I stopped by in jeff lube. They did nothing.
Spend 150 $ + for service with no vacuumed cleaning and end up with less mpg.
Second time, I really don’t wanted to go but after spending 2 hours at different service station and no luck again stopped by at this store. This time I clearly specified what I want, which is normal oil change. They changed high quality oil by their self without asking. Also told me, that its my mistake. I specified about unsatisfied mpg and service. So representative told me, that you should change transmission oil and oil filter to get mpg. I understand that I should have to replace everything over the time but it is unfair deal to pay 100+ dollar for the service which I was not expecting.
Another issue is first time I asked for tire rotation. I read about tire rotation, significance of it as well I know how to do it. As I know they exchange tires in X way (front right tire with rear left tire and vise varsa). But in this shop they replaced front left with rear left and front right with rear right.
Please go with knowledge in this shop, and prepare for poor servicing.

They forgot to put my oil cap back in an my delta 88 was smoking more than cheech Marin on a Saturday afternoon! I shoulda done the oil change myself but I m way to fat to get under there !

You could install a new air filter 2 days before you go here and they will tell you it should be replaced. Jiffy Lube is a very unscrupulous company. Should avoid. This one is the worst.

Zero stars!
A nut-​less monkey can change oil. I flunked out of vocational school and even I know how to change oil. Appearently the derelicts this company sweeps off the streets and pays minimum wage to unscrew a cap, drain fluid, screw a cap back on and .fill fluid… CAN NOT!
I went here because i didnt wanty to bother my regular mechanic (one of the best in the city) with this mundane task.
These brainless twits who cant cut it as real mechanics (or most probably got fired from one garage after another and wound up here) stripped my oil plug and screwed it back on wrong. It was all almost seemingly by design as to allow for plausible denial. The oil ran out slowly enough for it take more than day to completly leak out of my engine and for me not to notice any dark puddles under my car that a fast leak would leave.
Fortunately the only casualty was my starter… which was melted. Yes. You read it right. Thank the auto gods that my engine opened right back up without any residual problems with a more proficient oil change.
The only thing Jiffy Lubes is your ass when they try to screw you.