Jersey Mike’s Subs

The service was just fine but the food was bland. Definitely will not be returning. Too expensive for less than mediocre subs.

Based on food alone I might have given Jersey Mike’s four stars but this shop has such excellent customer service that I bumped it up to five.
I’ve eaten at the store four or five times including when it first opened. I was so excited to go to Jersey Mike’s in Lubbock because it had been one of my favorite places to eat in Dallas.
I get the roast beef Mike’s way. Mike’s way means red wine vinegar, olive oil, Italian seasonings and spices, lettuce, onion, and tomato. There’s other options like pickles and mayonnaise and a pepper relish among other things but I’ve never tried them.
I love that jersey Mike’s slices the meat and cheese when you order the sandwich. All the ingredients taste fresh and the combination of flavors in the Mike’s way style is amazing. Granted with all that liquid your bread can sometimes get a little soggy but being someone who hates soggy bread I can attest that the sandwich is still delicious.
The customer service at the store is outstanding. They always make friendly conversation with you as you go through the line and they seem to genuinely want to know how your day is. I tried to redeem the Unilocal offer at my most recent visit for a free chips and drink with the purchase of a regular sub but I had not read the fine print because I had ordered a minisub. The girl at the register informed me of my mistake and I was happy to save the deal for later but she ended up giving me a free chips and drink anyways. I thought that was really nice!
If you’re in the area and need a quick bite definitely check out Jersey Mike’s. I hope they build more locations in Lubbock so more people can enjoy them!

My boyfriend and I have been meaning to try this place for a while and finally went. The girl behind the counter was sweet and gave us some recommendations, we settled on the chicken bacon ranch (me) and Italian (him). The sandwiches were just OK, I found the ranch to be pretty bland, more like a mayo than a real ranch dressing. He was encouraged to add the vinegar and oil which he didn’t like. My biggest complaint was the price-​2 subs with chips and drinks came to $ 27! Part of this was the electronic card reader that asked if you want to add a tip-​I didn’t really want to, but felt rude saying no, and I don’t appreciate when businesses force customers into tipping. For that price, they should have been the best sandwiches of our lives, and they just weren’t that great! Sorry, we won’t be back.

Great food and I love coming here but the manager is so annoying and obnoxious. Made a rude comment about how I should be able to afford a more expensive sandwich because I attend Texas Tech and made a dumb blonde joke to my mom.

Really good sandwiches, much better than any other sub places in town! I recommend the Philly Cheesesteak and the other hot sandwiches. They were friendly and helpful. I plan to go back regularly.

Went yesterday and had a wonderful lunch with son. Very clean & polite.. I will go again..

This place has the best sandwiches in Lubbock hands down. All the ingredients are really fresh and the staff is fun and friendly. The older man who I believe is the manager is a bit annoying/​obnoxious/​awkward (makes corny dad jokes too) but other than that everything is great. I would highly recommend!

Very good sandwiches. Only gripe is if you use a credit/​debit card the cashier will say «when you slide your card through the machine it will ask you a question»…um, okay… The «machine» asks how much would you like to tip today like it’s a multiple choice kind of question. Whoa… this is like a Subway type of sandwich ordering process and now you need/​deserve a tip? They should have a damn tip jar not some «pop-up’s» on the credit card machine. With that said very good sandwiches.

Good atmosphere. Customer service was great. They greeted us as we came in and talked and laughed with us through the entire process. There aren’t a lot of choices veggie wise. Your basics (lettuce, pickle, tomato). There are a few additions you can make like jalapeños and banana peppers. Dressings are only a vinaigrette and olive oil, but they were good. They also had a cherry pepper sauce that I got on the side just to try. It was sweet and bold just like a cherry pepper.
All in all it was good, but a little pricier than I would have liked. Regular size sandwich (they have 3 sizes) and a bag of chips was $ 8. My friend had their Philly cheesesteak and said it was really good. He paid $ 10 for regular size sandwich, chips and a drink.
Will I return, probably not, but not because any real problems. I just tend to be cheaper than the average cheapskate so I’d prefer to pay a little less for what I got and also have more veggie options. Their guest service was top notch, so that might be the only thing to being me back.

The subs here are really great. I’ve eaten at the location in the Vegas Airport, and it was good also. Big subs, great flavor, and very reasonable prices. They were very busy today, but with a line 20 deep, I got through in less than 10 minutes. I had a cold sub, and it was delicious and fresh. I’ve had the philly here and I highly recommend it as well.
The service was very friendly and the workers were interacting with customers and laughing and joking with them. It was very nice.
Overall, a great place. I will definitely come back here.