These guys are great. They wrote the book on customer service. We live in Plainview and usually go to the office here on Wednesday. They only only here then. We had to go to the Lubbock office today for a minor procedure. We just got home and the Dr. called to check on our daughter, not an assistant, but the Dr! Wow. It was the first time our daughter got a shot at a dental office and she didn’t feel a thing, just her lip going numb. If you need an Orthodontist, you can’t go wrong here.