Walgreens

Walgreens is always nice place to grab and go.

I’ve had good experiences here. Kim, the Pharmacist, is nice and professional. I love Kathy in the makeup section. Truly, all of the staff here have been helpful.
There are definitely times that have taken longer due to lines, but that is expected.

The store itself is fine, but the pharmacy sucks! Tonight wasn’t my first bad experience with the pharmacy, but after so many you finally get fed up enough to write a bad review…
Tonight they said they didn’t have the refill request I placed yesterday for my diabetes test strips. She said she’d put the request in again, but I’d have to come back tomorrow to pick them up. (Keep in mind you can buy these over the counter, straight from the box… It’s just cheaper to go through a prescription). So apparently they were too lazy to go get a freaking box off the shelf and give them to me. I’m paying $ 120 for these test strips, but I guess that isn’t worth their while.
I get home and decide to change the prescription to another Walgreens closer to my house, when I see the refill request she put in was for lancets, not even the test strips… Total incompetence. It just shouldn’t be that hard.

This may be a small store, but Kathy in the Personal Care Dept. is wonderful. If you don’t have a coupon — she does and offers it. She is helpful and very knowledgeable.

Horrible service at the pharmacy!!! I was quoted 20 minutes to wait for my daughter’s prescription. We waited in the store. After 35 minutes, after never being called, I waited in line to find out the status of my prescription. I waited at least another 5 – 7 minutes in line to check on my prescription. Then, the pharmacist told me that they didn’t have the medicine in stock. I was angry. Why didn’t they tell me that 25 minutes ago? I could have waited even longer if I hadn’t checked on it. I was outraged.
On my way out the store, I told the manager on duty. (May 1, 2013) He looked at me like a deer in headlights and said, «I’m sorry.» That was it. He didn’t really care. He went back to talking to an employee.
This was not my first bad experience with this Walgreens. I had a similar experience but attributed it to them having a bad day. No more.
I will never go back to Walgreens again, especially the one on Van Dyke Road. I will take my prescriptions to Publix, and never step foot in that place again.

Good Walgreens but small so selection may be limited