Sleepy’s

good store but needs better Sales People.
i came in to exchange a defective bed and look for a better one in my price range. i was not looking to spending thousands of dollars on a temporary bed as i am in school and work part time. the sales lady i felt like did not listen to my needs and kept pushing more expensive beds for a bigger commission. my boyfriend was with me and he was talking about his bed and i felt like she was more interested in him making a purchase than me. she was very rude and snotty. people like her are the reason i hate going into mattress stores. she did not make me feel very good about myself in there. i found the perfect bed for me but i felt my boyfriend sold it to me more than she did. she said to me «this is the bed i would buy if i had the job you do.» i was furious ! when she rang me up for the bed after delivery charge & a bed return charge (which i think is ridiculous to charge someone for the stores defective bed) it ended up being over $ 1,000. that was not what i was looking to spend and about to walk and go to a different Sleepy’s.
thank god the store manager stepped in. he must have seen that i was about to walk out and brought the price down A LOT. he seemed to understand my needs and my budget. he was very nice and attentive. if i ever decide to come back to the store i will be asking for him. this is a great store and has a lot of potential you need more sales people like your store manager. he cares about his customers and not about the price tag. i am very happy with my purchase because of him.

I am happy to report that the mattress I just purchased with the help of Sleepy’s manager, Rhonda Kohn is just right for me. I’ve had several nights sleep on it, and it’s all that I thought it would be. Rhonda gave me a great deal on price and included extra «goodies», that would have added much more to the cost. The delivery men were efficient and courteous, and also went out of their way to help me to put on my mattress cover and skirt. I recommend them all highly.
Michele B.
Lynbrook, NY

I recently visited and had the pleasure of meeting Rhonda the store manager. She was amazing; incredibly helpful. Yes, we purchased a mattress. We are extremely satisfied.

Don’t buy a mattress from this store, they do not stand behind the damage caused by their delivery company. I live on Cherry Lane and their drivers lost their balance coming in my front door and changed the alignment of my front door so bad not only does it not close completely it scrapers our wood floor. Up until this delivery we even had a rug that the door had no trouble clearing. After 6 complaint calls, I was finally told today that my claim has been denied! Drivers said they did nothing, what a surprise. No one from Sleepy’s has ever come to the house to survey the damage or took an interest. Helen Francavilla