Wingate By Wyndham

I was there for 7 days on company business. I had 3 different types of coffee pots which all leaked. The Air Conditioner was broken for 2 days in the Summer! After coming in one night late, I didn’t have any clean towels. Had to walk to the front desk myself for new linens. Basically housekeeping only took out the trash, took the dirty towels and made the bed. They did seem to leave the closet door open everyday. Not sure what they were looking for. I did notice my large suitcase had been opened and gone through. I wax in town in company business, otherwise I would have demanded a refund of some sort. The elevator had a stinky stench smell. It was close to the pool. The stagnant water in the elevator steered me to use the stairs! The front desk staff was nice and friendly. Housekeeping was HORRIBLE!!! I would NEVER stay there again, even if its free!!!
Jane Lamb (Dallas Texas)

Stayed at this hotel for three nights with my wife, parents, and other family when my grandmother passed away 8÷20÷15
The service was incredible! Especially enjoyed the front desk clerk whose name is Ashley. She was very friendly, very helpful, and always had a smile. Every employee we encountered was very friendly.
Bed was a little soft, but still slept comfortable. Towels were stocked daily and we had an ample supply.
We would most definitely stay at this location again cc

First off, It took them over 30 minutes to check us in. The girl at the counter kept having some kind of glitch with her computer and didn’t know what she was doing. The room looked clean and fine at first. However, I kept waking up in the morning covered in bites. I assumed that I had gotten bit by something at the beach the first night. The bites/​rashes kept growing and I chalked it up to possibly of being allergic to the detergent they use on their sheets. My partner joked about the possibility of bed bugs. On our final night, I woke up to a rash on my neck and a dead bed bug by my face. I was horrified and I was not expecting to find anything. My partner also had bites but his did not swell up to the extent of mine. I spoke to the manager, Anita, and she was going to refund my stay but I booked through priceline and she wasn’t able to. Instead she promised she would «take care of me» and I would receive free points for free nights. While I was not expecting anything, I appreciated her gesture and held her to it. I was even super nice and understanding with her. Today, I checked my account and did not receive anywhere near enough points for a free night. It was like a slap in the face. I’m disappointed in this company and will NEVER book with them again. I hope they fix their bed bug problem though, that way no one else will go home with giant rashes all over their body. I am in extreme discomfort and I had to throw some clothes away just to be safe. I’m a manager at a dog hotel and if there had been any issues with the dog’s stay, we would’ve resolved it and given clients credit. This was handled poorly and full of empty promises. Never again.

Great customer service, but everything else could use a little work.
The location is less than desirable and it makes you question the price. — we paid $ 130 a night (we stayed over the weekend). It’s a 20 minute drive to Panama City and 30 – 40 minute drive to most of the shopping and dining in Panama City beach.
The hotel is noisy and there are several things that are not exactly in proper working order.
The air conditioning unit is extremely loud and will wake you when it come on through out the night. It’s also impossible not to wake up from people walking around the hotel even on the floor beneath you.
One of the elevators does not work. You can call it to your floor and when you try to go to the ground level it will just sit. You have to wait for someone on the ground floor to call for the elevator. You’re better off taking the stairs.
Also, both of the waffle makers need to be recalibrated. One will not beep when it’s ready and you will have one burned waffle. The other beeps but before your waffle is fully cooked. Otherwise they have an impressive breakfast spread ranging from buttery biscuits, creamy sausage gravy, cereal, boiled or scramble eggs, toast, bagels, fruit, and yogurt. They even offer sweet cold lattes that you can take with you.
The cookies at the front counter were delicious as well! They tasted like they were fresh out of the oven.
The only other commentary I have is on their gym. It’s minuscule. 1 elliptical, 1 bike (feels like it needs to be recalibrated as well), and 1 treadmill. I didn’t try the pool, but it looked nice and refreshing.
I think if it were priced lower I would have given them a higher rating. The quality just did not meet the price.

WORST PLACE ON EARTH… if it wasn’t 930p and exhausted I would run as fast as I could. It is filthy and won’t lay my luggage on the ground. My car would be cleaner to sleep in. I asked for a quiet room and they tried to give me room 111. First room first floor right next to EVERYTHING. So I was given the handicapped room. Great it smells like diapers and the chairs have stains resembling feces. I brought my own pillows and thank god. Out of here as soon as I can. We have 5 rooms and we are all leaving before I cry.

Booked this for a weekend getaway with my grandma, mom & sister. We called around 2pm to ask if we could check in early. We were told our room was not ready. No problem! 3 pm rolls around so we get to hotel & are informed our room is still not ready. We sit in lobby for more than 30 minutes. The girl working the front desk ends her shift & doesn’t tell the next girl we are waiting for our room. Ugh. Finally get to our muggy room.
We stayed 3 nights and not once was housekeeping done. We had to pickup our own towels if we wanted clean towels. We called the front desk about housekeeping & they said «oops». It was like we had booked motel 6.

Overall, this place might be okay if you are wanting to save some $$, but it is definitely not the most convenient option
+ Rooms are very nice, comfortable and spacious
+ There is an indoor pool and hot tub, business center, and gym
+ The complimentary breakfast was really good, had eggs, sausage/​bacon, biscuits, and all the normal stuff like muffins, cereals, etc.
— For some reason it took like 30 – 45 mins for us to check in. We arrived at a normal time, but they did not know what rooms were ready. They took forever to check in each customer. Management seems to have some issues.
–This location is not convenient for going to Panama City Beach, it takes a good half hour to drive to the beaches
+/​-​?? They do allow pets with a $ 40 fee, and there is a pet potty area outside