A 15 year old dryer broke down and we called them. They were able to give what would end up being the proper diagnosis over the phone and came down 2 days later. Service was spectacular, professional and we had our new motor installed in less than an hour. They charge a flat rate of $ 120 for labor – which between that and the part was still way less than half what we’d pay for a new one. Definitely worth the call – will probably call back if we need our washer looked at.
Bill W.
Évaluation du lieu : 1 Nahant, MA
This company is not what it once was when it was run by the father. I’ve had numerous problems with a leaky refrigerator. They were unable to repair in fact on one call they put a hole in the refrigerant system. I called another(Sears) they found the problem and repaired within one hour. There was a slight drop in the water valve and when Rogers recharged the refrigerant system they over filled it causing frost which was melting causing more leaking on the floor. I emailed SEARS and the were here next day and had parts on truck. After 50 years of our family being loyal customers it’s time to say good bye. I would not recommend this company.
Aubyn K.
Évaluation du lieu : 5 Boston, MA
These guys are great. So honest and helpful. Unfortunately, our appliances keep breaking down, so I see them a lot. But, they’re always at my door quickly and ready to fix the problem at a reasonable price. Wouldn’t hesitate to recommend them!
Dot S.
Évaluation du lieu : 5 Hoboken, NJ
The service here is fast, dependable and friendly. These guys can fix ANYTHING. And in urgent matters, they are on their toes and never complain. Reasonably priced, honest and fair. I have been going here since 1988. HIGHLY recommend.
William C.
Évaluation du lieu : 5 Salem, MA
This is a family-run business that focuses mostly on repairs of major appliances but also does some sales of major appliances. I had my dishwasher and range repaired in January 2014, and I like that the company has a flat rage labor charge of $ 89 for the first appliance and $ 30 per appliance for each additional appliance repaired, so it pays to repair more than one appliance at a time when possible. I found the tech who came out to be honest, knowledgeable, and friendly, and although it took him three visits(in visit one, he determined which parts needed to be ordered, in visit two he discovered that one part he ordered wasn’t the problem and that he needed to order a different part, and in visit three he completed the repairs), he got the appliances running well again at a good price. When I need another major appliance repaired, I will not hesitate to call the Greg Rogers Company.
Bob S.
Évaluation du lieu : 5 Swampscott, MA
Let’s just put it this way: They don’t make companies like this anymore. Peter Rogers has been to my house twice to work on a dryer belt and the transmission on the washing machine. He added a spring to the washing machine and got it running properly again. He told me the transmission was gone on the bottom of the machine but this fix would let it keep running for a while. We discussed washing machines, dryers, where they are made, and, most importantly, what to look for in a quality machine. If I have a problem I just look at the Greg Rogers magnet on the fridge and call in. Professional, prompt, and priced right. It is a great feeling when you can not only rely on a service repair company, but you can trust them unequivocally.
Bob D.
Évaluation du lieu : 5 Nahant, MA
These folks are the best. We have a maytag we bought in 2000 from them –it is celebrating its’ 12th Birthday. The service tech was awesome. We had some seus problems with a part that cannot be bought or replaced any longer. It was frazen in the machine and could not be removed to be fixed. It looked like –time for a new washer. the service tech took the whole assembly back to his store and was able to get the irreplacable part unfrozen and fix what was inside. He said«i like fixing things-not replacing them!” – the price was very fair for all the work done You don’t find this kind of service anymore – it was refreshing to experiance it We have used them for over 15 years and I reccomend them with no hesitation
Bill G.
Évaluation du lieu : 5 Salem, MA
The technician came as promised. The work done by someone that knew what he was doing, he obviously had done this a lot of times. Dryer fixed at a reasonable cost. This company was suggested to me by a friend. I would not hesitate recommending them also. A lot better experience than Sears Home Service, see my review here.
Kristin M.
Évaluation du lieu : 5 Salem, MA
When my washer started making a high pitched whining sound I started asking co-workers for referrals for good appliance repair guys. I got a number of names, got a few prices and then checked out Unilocal.The facilities guy at work suggested Greg Rogers because not only does he employ his services at work but also in his own home. That was enough for me to make the call. The man who answered the phone(Greg Rogers?) was knowledgeable, pleasant and accommodating. He quoted me a flat rate of $ 99 for labor and said parts were additionally. That was by far the best quote I received. The repair guy showed up in the time slot(12−2pm) that he said he would and was able to repair the washer in 20 minutes. He had the part in his truck and knew exactly what the solution was. I asked his advice about my fridge, the doors are off kilter, no doubt due to uneven floors of a 100 year old house. So the doors never made a complete seal and things froze on a regular basis. For $ 30 additionally he was able to swap the doors to open on the alternate side thereby completely eliminating the problem. Unfortunately, the door thing is a manufacturer’s defect, but this was a great $ 30 solution rather than buying a $ 500+ replacement. The only little glitch which I am more than willing to overlook is that they told me they would confirm the time they would be at my house by 7am but I had to call them at 7:30. In all, I paid $ 150 instead of $ 1500+ to repair the washer/dryer unit and the fridge. I would recommend Greg Rogers to anyone.
Sarah b.
Évaluation du lieu : 5 Swampscott, MA
Mike and Pete have serviced my Maytags for years, and recently helped me make a decision about buying new ones(They talked me out of the expensive models). I wouldn’t dream of going anywhere else.
Jonathan P.
Évaluation du lieu : 5 Swampscott, MA
Our Maytag stack has had two issues in the past year — one with the dryer belt and one with the washer(still being diagnosed). Peter, the tech who’s been helping us, has been fantastic. Very professional and very friendly. I’m also impressed with their record keeping — no need to explain every time what machine you have when you call. Highly recommended.