Abercrombie & Fitch

Great vibe in store. energetic and friendly staff. Manager at Alderwood-​Andrew was very helpful and professional with my return and search for items.

I have never been in this store. I was recently at the mall and I had a migraine at the time. The smell from the store was cheap, foul and disgusting, it made me sick to my stomach. The mall management should not allow Abercrombie & Fitch to pump that nauseating smell into the open mall area for everyone to have to smell.

The girl at the counter really didn’t seem to care about much when I approached her she just said over here and ran to the goer register. She wasn’t totally rude but she was very short and the store was completely empty.
I brought the items I wanted to return and exchange she didn’t ask me if I had any trouble needed and help or even asked if I needed anything else. The store could have been falling down and I don’t think she would have blinked. She really rushed me out.
If I hadn’t already made a purchase there via online, her attitude was enough that I probably would not make any purchase at the store.
If this company wants to not end up like Jc penny I suggest they either start lowering their prices or at least have friendly staff.
Abercrombie is no longer in a position to be a snobby store, it’s not even upscale, they need to get with it it gtfo clothing. Their new clothing was about as sh*t as her attitude and I will probably never ever come back again.

Hate go give this rating to a&f, but the customer service is awful. You get better service in a discount store. I asked the sales girl to show me some shirts, and she asks me whAt kind of shirts? T-​shirts, sweaters? And after explaining thrice she says I don’t know where all the shirts are! She then goes to the manager and blabbers something on his ear. After bit of helpless lookin around I spoke to this guy who seemed like the manager of the store. He had more or less the same attitude. What’s wrong with these people? I only stayed there because I had a gift card I needed to spend. Never coming back to this store again!

I’ve never actually walked into one of these stores. I don’t need to because I can smell it half way down the mall. Why do they insist on making the entire mall smell like some cheap douche bag guido?

OK, in the spirit of full disclosure: This is not a review of the store, its employees or whatever merchandise they sell; this is a complaint. What is that HORRIBLE SMELL??? I have to hold my breath whenever I walk by this place or I get sick to my stomach. I can’t believe the Alderwood Mall management allows any vendor to pump that kind of stench into an enclosed airspace. It’s cheap, foul and disgusting but maybe that’s the image they’re going for… Word to the wise: walk on the other side of the corridor!

I was greeted as usual when I walked into the store. However, when I asked one of the girls for a change room, she pointed me over to ask one of the other girls near the cash area which was fine. When I walked over to that area there was no one so I looked around and the girl who pointed me over there saw me trying to find someone but had no intends of helping me. I continued to look around and stood next to the changeroom which 2 other customers. After 5 minutes of waiting, the girl at cash finally walked over and asked if we needed a change room. I’m actually quite disappointed with the service inside compared the friendly greeting when you enter the store.

There’s something wrong with a store when the basis of their marketing plan centers on «Night at the Roxbury». Yes, that Saturday Day Night Live skit with Will Ferrell and Chris Kattan that defined to the world what it means to be a douchebag. Whenever I want a stroll back memory lane I either go to youtube and watch the funniest skit ever
or I just walk into AberDOUCHEY and Fitch.
I was douching it up at the Alderwood Mall and coincidentally ran into an AberCRAPIE and Fitch. You can easily recognize when you are nearby because your eyes will start burning. Well that may be an exaggeration but my eyes started watering because of the gallons of cheap cologne they spray in the store. The last time I smelled this much cheap cologne was when someone at my High School Prom got trashed and threw up on himself and tried to hide the odor with a bottle of Calvin Klein. Just in case you folks were wondering both attempts at «classing» it up failed miserably!
But the overwhelming smell of Massengill isn’t the only thing attempt by ASSbercrombie and Fitch to make it a «club scene». They dim down the lights for that party atmosphere. I’m not sure what dimming the lights down do other than being responsible for numerous «Coyote Ugly» incidents, but I had a hard time deciding if the pink rayon shirt on the rack is worth buying in the dark.
There’s also the infamous «AberZOMBIE and Fitch Play list» blasting on the store speaker. I have no idea what specific songs are on the play list but they have a lot of bass and every one seems to be contemporary version of «What Is Love» from the Night at the Roxbury Soundtrack. If you want a sample the music go to their website and they have a link to the best hits of the skeezy. It seems to be a best seller next to N’Trance at Virgin Megastore.
OK so their clothes are decent if you want to douche it up it up Cowgirls Inc in Pioneer Square. They have an array of clubbing shirts, relaxed shirts and an assortment of denim. I’ve seen some interesting styles. They are decently priced and I appreciate it when a store gives as much sales space to a men’s section as they do women’s.
The sales staff have always been friendly and will leave you alone when you want to just stand in there and just want to bob your head to the music. What’s funny is that the stores aren’t packed with so much clothes almost like if they want to set up a dance floor in the middle of the stage.
Before you think I’m a hater maybe I would like their store if they toned down the cologne and put up a bar and dance floor between the 50% off rack and dressing room. Add a couple of poles and a doorman to make sure that my mom doesn’t find me dancing with «Star» and «Luscious» with a couple of cocktails in hand when I was supposed to be only taking five minutes shopping to get new blue Penguin boxers. And let’s face the truth, shopping here is less Metrosexual then shopping at Espress for Men… but that review is coming later.
Who’s the Abercrombie and BEEETCH now!!!