Autos Only

Update: Took the business to small claims court for the cost of the repairs. The judge must have agreed because I won the judgment against Autos Only. They are required to reimburse me.

I came to Autos Only primarily to look at a vehicle that I had found through Consumer Reports. I was really excited, it was my first time test driving a vehicle, and showed up with all of the information on the make and model of the vehicle I wanted as well as the average price for both the area and for the car as whole. I had done my research and was prepared. I test drove it, loved it, and was ready to make a buy. Except it had damage to its front bumper that hadn’t been fixed, it had a cracked windshield, a tire that needed to be replaced, and it was absolutely filthy, both inside and out. I test drove another similar vehicle, for both comparison and curiosity’s sake. This one had a bag full of garbage in the back seat, including diapers! I gave them a price I would be willing to pay, as the vehicle would need a good deal of work, they wouldn’t work with me as they INSISTED they could get above market price for a below average car. They insisted the previously mentioned issues would be fixed. I walked away. However, I got consistent texts and emails from the salesman trying to make a deal with me even though he wouldn’t budge. He wanted me to finance, which I told him I was uncomfortable with. Yet, he kept sending the texts and emails. At one point, he even offered to sell me the car as is for still above its fair market value. I ended up ignoring his phone calls and leaving to another dealership where I got my current vehicle. Their staff was completely unprofessional and they couldn’t even be bothered to clean their vehicles. I would avoid this place if you’re in the market for a new car!

It was really easy to work with their salesman, he showed us several cars, we got into five cars and test drove two. Very patient. After finding a good deal, I got a good trade in value for my old car and they made the whole purchasing process really simple and were great guys to work with.

I dunno after reading so many bad reviews I think am going to skip this place and find another place to buy a car… thanks to all the Unilocalers

Came here to look at a little, older luxury car only because the one I wanted down the street had sold as I arrived. The car looked ok from the outside. Went to start it, dead battery. I can look past this as maybe itd been sitting for awhile. Starts up, but completely out of gas. They bring a can over and add some fuel for the test drive. Within a few blocks, the check engine light pops on. Maybe a big deal, maybe not. I forget the salesman’s name but he brushed it aside. A very nice guy and accommodating, but this was only the start. A few blocks later the traction control light starts flashing as well. Nervous laugh from salesman. At this point, im obviously done but no sense being rude. Were headed back to the lot when the brake light starts flashing also. Salesman states its missing the safety sticker on the winshield, this car must not have been checked by the garage yet. Whatever. Try flooring it once for amusement, the car pegs 4500 rpm and just bounces around there. Major problems. By the end of the ten minute drive there were five lights flashing on the dashboard. Upon return, they set me up with some sort of manager who gives me my trade in value. Fair amount offered. But this guy was shady. Would not make eye contact or full sentences, eyes darting around the room. Very strange, seemed like the effects of something hard…
They said they were going to have the car checked out soon, they said they would try but they were backed up. They had the audacity to state that if the car was sold, they could get it through the garage much quicker??? Seriously?
There had been a second car I liked so I took it for a quick drive after. It was priced decently and looked nice and drove pretty well. But it did smell like a paint shop and had some little quirks that raised red flags.
All in all, know what youre getting into here. This is a high volume, low quality lot. They take in lots of cars and spit them back out without proper checks. Not to say you cant find a good deal here and be able to negotiate a low price, but certainly have it checked out independently before buying. They know nothing about the cars and spend as little as possible to get them on the lot for sale.
Not surprisingly, they never called me after I left to let me know about the repairs or pressure me for the other car. Im sure I said enough to make it clear lol

I didn’t buy a car here but have to say that they were accommodating. Both cars that I was interested in had problems that were not acceptable, that being said they were gracious and gave me back my $ 1,000 deposit (I took a car home to trial for a day). Ryan was especially helpful and I never got the impression that he was desperate — which I appreciated.

You know how used car sales guys have a reputation? Well the people that work at Autos Only is why. This is even sleazier than I imagined. I have been shopping for a used car for a while, have met with a lot of used car people and have never had as bad an experience as I had here. They try to rip you off, will not work with you and lie. BEWARE. There are many other used car places that offer you a decent price and treat you well.

Avoid. Wasted time driving up there to look at a car they say is in perfect condition on craigslist, then we find out it is a «manager special» which is code for, it’s broken I guess? Didn’t say manager special on the CL post. It was «my fault for not knowing a 2006 volvo s60 should be „$ 20,000“», no, KBB is $ 9000 for a good condition. After we waited for him to jump it, it started up and said EMERGENCY WARNING, BRAKE FAILURE, COME TO A STOP! He continued to try and sell us the car, saying the brakes work just fine! I wanted to walk away, but we already wasted an hour driving up to see it, so we looked at a couple more cars. Each had flat tires, dead batteries, warning lights on, NONE OF THEM WERE SOUND CARS! Avoid avoid avoid! The guy, Clint, that we were working with I am pretty sure was high the whole time. Nice guy, but zero knowledge of his inventory, and the whole high thing. I really recommend you avoid this place.

I’m honestly very surprised seeing all these horrid reviews.
I am a 22 year old first-​time buyer and came in with a posse of three family members (they were excited). I had to get a car ASAP when my old Honda fizzled out so I talked to a guy named V and he gladly showed me four different cars on their lot, and I test drove two of them. They had to carfax for all the cars readily available. After finding one I dug I started filling out paperwork, reserving the car. Unfortunately financing was taking awhile and I had to go to work, but without a car I was in a bind so the dealership actually let me take the car on a sort of «extended test drive». They let me bring it back the next afternoon. Long story short I ended up buying a car from them and it was an absolutely great experience. The best part was, after being denied six times for an auto loan at numerous credit unions for not having enough credit history, Davelle managed to land me a 4.9 APR. Apparently the owner of Autos Only has been in the business for a long time and has numerous connections with the local credit unions and banks. From not even having a loan to getting one with such a low APR from WSECU was a huge deal to me.
I truly feel like as a business this dealership cares for their customers and will not screw you over just for the sake of making money. This is a great, honest dealership.
2008 Mistubishi Lancer GTS

I found a car I liked online. It’s at the Lynnwood location, but I’m much closer to the Burien location.
First time I called and the guy was willing to assist me. He tried to get my information. I gave him my email (which consists of my last name — nothing too dramatic to spell). He had a really difficult time understanding the spelling — I even gave examples of other words with the same letters. He only half understood, but I was so frustrated (and did not want to hurt his feelings by continuously correcting him) so I just said «Yes I think you have it» and decided to try again later.
I have no issues with this guy: he was very kind, but if it was that difficult to take my information, maybe he should not be on the phones? Again, very nice guy though.
I called again a few days later. I got the Lynnwood location. I asked if I can see the car I want at the Burien location «No…the guy you want to talk to about this car is HERE.» (I assume he just wants to be the one to sell me the car…)
I asked some questions.
Instead of straight up answers I get a bunch of negotiations and «.well at auction I could get more for that car…»
and «YOU probably don’t know this but… cash for clunkers…» (me: ?? why is this relevant?)
Then one of those typical «These cars are popular, they go fast!!!» me, «It’s been listed for over 90 days on this website…»
then I make a hypothetical cash offer…“well I don’t know, I’m not saying that price is not do-​able but you’re asking a lot…” (Which I wasn’t).
Then got this answer, «Ok I will call my sales manager and let you know what he says. I’ll get back to you within the hour.»
No answer. No answer within the hour and none at all (it’s been like a week now).
All they had to do was get back to me and tell me no. I would have gone up with my offer and maybe they would have sold a car that day. Or I would have looked at other vehicles.
However, this process is frustrating enough, so I’m not going to risk dealing with this business again.

I went and looked at a Jeep they had posted on craigslist and it was some what as described (they didn’t know what they had it priced at when I arrived). I got there a little bit before they opened and was able to look at the exterior of vehicle and it was okay at best (someone had obviously spray painted the fender flairs). They were showing me blue book price in excellent condition when it wasn’t. When I drove it the tires rubbed, it had blown shocks, there was huge puddle of water on the passenger floor, it needed tires, the doors would slam into the fenders because the brackets that held the straps were broken and the back hatch was almost seized to the point of not opening. (Shane was adamant on pointing out that his «30 year mechanic had looked at it and it was okay») I am pretty sure it had blown shocks too. They also like to point out wholesale prices when they are above KBB online, they will point oversize tires, premium stereo towing package when they are simply factory replacements. Shane was likes to point out the availability of the vehicle and said there are not many. He is obviously uninformed in his profession, Look for a Jeep wrangler on craigslist and over 500 will come up in our area. Side note… Jeremy was great, he was not set up with the information or ability to be successful by his managers. Don’t be fooled by the customer surveys that are good. It is to easy to do fake reviews to bump their score.

When I went to the dealership, Vlad and Blake were great. UNTIL I leave, then to get the financing through was a pain, they never called, I had to keep calling them. I had a huge crack in my windshield that took a week for them to call me back about replacing, they broke the latch on the trunk when they gave it to me, the car was filthy and they finally detailed it for me. I had my car looked at, the 921 Light in the rear window needs to be replaced but can’t until the latch is fixed, Auto trans, Radiator, and the front, rear differentials, transfer case needs work done, Front and rear wipers ARE OUT.
They also had no EMISSION TESTING paper work to give me.
DO NOT GET A CAR FROM THEM.

We didn’t buy a car here, but were incredibly impressed with their service and ethics, so I wanted to give them a shout out. Most of our dealings were with James the manager. We were recommended to Autos Only by Corky, the manager at Midas in North Seattle, where we usually have our family cars serviced. He said that some of HIS mechanics also worked at Autos Only, and that they were very impressed with the care that was put into the cars before they were offered for sale.
We were looking at small SUV’s, and they had just taken an appropriate Jeep Liberty in on trade. They hadn’t had a chance to look it over or detail it yet, but would let us know as soon as it was ready. James was completely following safety rules, and wouldn’t even let us start the car.
That evening I pulled a CarFax on the Liberty and noticed that it had been in for service twice in the last few months for front end suspension inspections, but that nothing had been found. I called James and told him about it. He called back a couple of days later and thanked me for seeing that on the CarFax. His mechanics had taken a closer look and replaced the tie rods before he was willing to put the car on his lot. Wow.
Unfortunately for James, my daughter found a car that she liked a little better than the Jeep, and we bought that car from another dealer. But we REALLY liked Autos Only, and we believe that they seriously inspect their cars and repair any problems they find before they put them on the lot. James also mentioned that Autos Only was owned by a Volvo dealer, and they were only selling the cars they took in on trade. This was not a lot buying random cars at auction, not really caring about where they came from or where they went. So if you are car shopping in the North end, stop by Autos Only.

Truly a hidden gem. Honest crew who get things done as they should. Have a problem with something that was done? Jeff and Nam will take care of you. I’ve had my fair share of experiences regarding body shops, performance shops, etc… this place just makes me feel comfortable. 2013 G37S Infiniti.