Quality Auto Center

I was very pleased with my experience buying a truck from Keon. He worked hard to make all areas of the transaction to be as smooth as possible. They gave me a great value on my trade in and a good deal on the truck I purchased. I highly recommend Quality Auto, and Keon as a sales representative.

Very nice customer service. I worked with Keon, who is the owners son. He’s young but very knowledgeable for his age. I appreciated his honesty and willingness to work with me. I had my vehicle inspected by my own mechanic prior to purchasing because we had a couple of concerns. But everything checked out ok. It was a no hassle process. They didn’t try to get me to go with their lending company, it was a very easy process considering car buying is stressful.
My only «complaint» is that they didn’t have the vehicle cleaned or fill up the tank. The tank was completely empty. It’s not a big deal, but it’s the little things that take it from A– customer service to A+.

My daughter needed a compact suv to commute from Western university in Bellingham back home in Bellevue on weekends. My wife and I found the ideal one at QAC. After having visited other dealerships and looked at and test drove ones in our price range, we settled on a 2007 Toyota RAV4 from QAC. Perfect transaction from test drive to the purchase. Obvious that the vehicle had been thoroughly checked out. This was absolutely the best model with the options and low mileage we could find anywhere. Vafa our salesman, was courteous and professional in a no pressure way. Took care of us and made us feel very confident that we had made the right purchase.
Thank you Vafa and Quality Auto Center.

Check the CARFAX for the vehicle you’re considering, there’s a good chance (+90%) it’s from Canada. Even though I love our neighbors to the north, there won’t be any accidents listed on the CARFAX — even if it has had some. This is because they can wipe the CARFAX clean of all the damaging reports declaring questionable reporting agencies and save all the fancy government registration postings that make it look like the car was well taken care for. This isn’t to say the cars aren’t still running great, but this type of practice is a little scary.

DO NOT PURCHASE A VEHICLE FROM HERE!!!
They give you everything you want to hear!
All the vehicles were dirty with a few tires flat.
After I purchased my vehicle I received a phone call saying an extra $ 500 needed to be added to the final amount. Who does this? I was told a part of mine was going to be replaced and after months of communication and waiting, still the part has not been replaced. I’m done dealing with this dealership. (Yes the part was annotated on the paperwork, but no fix) stay away from this place and all their BS THEY TELL YOU.

Vafa is a really nice guy and a pleasure to work with. I did have issues with the car I bought which really was out of his hands and he did the best to accommodate me. I wasn’t 100% satisfied but he did make an effort and it was appreciated. I bought a used 2005 BMW X3 2.5i with low miles and regular wear and tear. However, within the first month the car had issues ranging from a blown up power steering pump (blown pre-​sale) to stripped threads on the oil pan from the last oil change requiring a whole new oil pan at huge costs. Vafa helped pay for half the costs which was great, however because these should have been caught in inspection and safety checks on the vehicle I would have liked them to have paid in entirety. Lesson learned and all cars will go through a 3^rd party mechanic. Also, most of the cars are used cars from Canad. This made for a headache when I traded the car in and also does not allow Car Fax reports to be smoothly transferred over. FYI.

I just purchased a 2006 Honda from Quality Auto Center yesterday. My experience with them was awesome from the second I walked onto their lot. No pressure, I mean NONE. I was directed to Ana, told her which vehicle I was interested in, she gave me the keys and let me go for a test drive. When I got back I told her my budget and she showed me a couple more vehicles in my price range. NO upselling, NO games. I ended up sticking with the Honda and I’m so glad I did, it’s a great car! My mechanic checked it out before I purchased it and he was impressed with how good of shape the car is in. I didn’t see any junk cars on their lot, and all the ones I test drove were nice cars. The actual purchasing of the car was smooth as well, they had it ready on time and delivered it exactly as promised. Just a really good dealership overall. Ana and Vafa were a pleasure to work with. My boyfriend and I are looking for an SUV, I hope we can purchase it from Quality Auto Center because they deserve our business! As someone who doesn’t know a whole lot about cars, I appreciated the honesty and transparency that was given to me. Thanks guys for a great car!

Impressed with the services. They will not push me into buying any car from them but at the same time showing me lots and lots of cars until I find the right one. Price is good, not way over price like those other dealerships and they even gets me a good license plate after I bought the car from them.

I was EXTREMELY impressed with the service provided by Quality Auto Center!
They had the car inspected before I signed the paperwork, and they ended up replacing a wheel bearing. So I waited a few hours for the work to be done. They provided me with a car and generous hospitality. That bearing ended up being faulty and warped a rotor after the install. By this time is was late, and the sales manager, Vafa, did everything in his power to get the parts needed and have it fixed that day. He personally took me around Bellevue to explore while the problem was being fixed, he even bought me dinner! I ended up spending much more time there than I originally planned, but it was more of like an awesome adventure than a hassle.
Vafa went above and beyond what was required by a dealer to get me on the road in my new car by the end of the day. It was a freak accident that occurred but it could not have been handled more pleasantly and professionally.
If you want to buy an awesome used car, with possibly the best service in the world, Quality Auto Center is the way to go!

I had a wonderful experience at Quality Auto Center — especially with Vafa! First off, Vafa came in on their day off to show us a 2006 Honda Civic my boyfriend and I found online. Then, after coming onto the lot and looking at the 2006, we spotted a 2007 Honda Civic, and we ended up switching with no hassle. Since it had just come in, nothing was done to it, but it was still a good quality car. After purchasing a pre-​purchase inspection from Len’s nearby, we found that the car was good, just needed some fluid changes (transmission, brake, etc.) in the future. Although the car could still run, Vafa did everything he could to make sure the car was at 100% when I drove off the lot, and I appreciate that a lot! It really was like I was driving a new car! I also appreciated that Vafa was reachable by phone late into the night (I think the latest was 9:00 PM?). The entire staff is very courteous, and open to negotiation without the pressure of a bigger dealership.
One thing to note that was noted in the other reviews is that yes, a lot of their cars come from Canada. As such, the Carfax does not have any information about collisions and accidents the car may have been in. There are other resources, such as the ICBC Vehicle Claims Report (~$ 20 Canadian) that you can purchase for ease of mind.

We bought two very nice and clean used vehicles. We were very impressed with the price and quality. They also provided excellent customer service. I would definitely go back to them first when looking for a good quality used car. I am recommending them to our family and friends cause that’s how much we liked our experience with Quality Auto Center.

We had a great experience with Quality Auto Center. We recently traded in our Focus SW and bought a 2009 Jetta SW from Vafa. We were really happy with his professionalism, flexibility and courtesy. The price was right and we love the car. The deal was done expeditiously and with low pressure salesmanship. And after the deal was complete, we had an issue with the electric window that they took care of free of charge. They definitely were not obligated to do this. Vafa was also proactive in making sure the paperwork (insurance, title, etc.) was done correctly and that nothing was missed that would cause problems later. We highly recommend this business and will go back there to buy another car.

I came here after reading nothing but positive reviews. It seems the owners lauded in the reviews, Allen and Geoff, have sold the business. The new owner is named Hassan and his main salesman is Vafa. I worked with Vafa, who was very responsive and polite. However, after signing the paperwork to buy my car with a ‘clean carfax’, I discovered that it had 4 collisions in Canada that didn’t show up on the carfax. Quality Auto Center claimed to not know, but regardless they either didn’t do their homework on the car or were being deceptive. The car has been fine for me so far, but I have to say I’d probably take my business elsewhere were I to do it all over again.

I bought a mazda protégé 2003, and it was so clean and fine. I am so happy about my deal, I’ve driven it to L.A. It is so good. that I can sell it now for $ 7500. I love the people, who are there, especially Mr. Allen. Thank You

Well established local family run car lot. 20 yrs. in biz means they know where to find the good trade-​ins and lease returns before they go to auction. Allen and Geoff are not your stereotypical car salesmen. They’re nice guys, Allen even got me some touch-​up paint and had the detail shop next door buff out a scratch. All after the purchase! I got a fair price for my trade-​in and purchased a beautiful local one owner Porsche Cayenne S for well under blue book. Ironically, the one owner was the previous reviewer Alex. Now that’s keeping it local. I highly recommend Q.A.C. and it’ll be the first place I look next time I need a car.

LOVE the sales staff here! They’re family owned and nice as all get out! Jeff, my sales guy was down to earth, no pressure and was very upfront with all the questions asked about the car. Carfax was up to date and provided without my asking. Even took my 17 year old Honda Accord as a trade in. Price for the car was even better than blue book. Even the inspection I expected to pay for was already done, giving me a peace of mind and saving me some money. Highly recommend buying a car from them!

I bought an excellent car and at an amazing price. The salespeople are the owners and they are no-​nonsense and not pushy. I highly recommend buying a used car from them!