Cascade Wheel

I made the mistake of taking my Nissan GT-​R to this shop. Here are the list of what’s wrong.
— Unauthorized 15 mile joy ride (took before and after picture of odometer)
— Poor workmanship (orange peel, pencil eraser sized dents in paint, bumps in paint like pebble was painted over)
— Damage to powder coat finish. Ratchet socket damaged the walls of the wheels when installing lug nuts.
— Inconsistent application of powder coating (imagine unmixed metallic paint)
— Color match off. Does not match original OEM color or type of metallic.
— Shady shop employees and crappy facilities
— Poor phone customer service (They aren’t happy when you call them)
If you have a nice car and wheels, DO NOT bring them here.

I used Cascade Wheel about three years ago to refinish some factory Acura Legend GS wheels. They were the only shop I could find in the Seattle area that would refinish my wheels to factory, which included machining the faces. Every other shop I contacted wanted to paint the wheels — no, thanks. I dropped my crusty wheels off then returned a few days later to shiny, like-​new factory rims. I was very pleasantly surprised at the result. The price was very reasonable at $ 400 at the time. The clear coat has started to come off a couple of the wheels, which I’m not sure is a result of workmanship or normal wear and tear.

Let me get the cons out of the way:
— They are not open on weekends
— They’re a bit hard to locate
Despite that, they deserve 5 stars for their work. Mike was courteous, responsive and fixed my wheel the same freaking day. It wasn’t cheap but the damage from the curb rash wasn’t small either. Highly recommended shop.

My review is only initial for now.
I dropped off my wheels there today, 3 of 4 were bent. The center caps where the BMW logo goes were pretty tight, so while beating it out from the backside w/​a hammer (THIN rubber, after that he used a wood mallet), he dimpled the hell out of one of the caps… looks like it a teenage kid w/​zits now and needs to be replaced.
I guess it’s just something that have to say for the sake of saying it, but they guy there kept telling me that if they crack the wheel during repair, that they can’t repair it… it definately raised an eyebrow. I said that they do this kind of stuff everyday, so they should be able to see if it’s something repairable, but he said he had to say it. I drove on the wheels everyday for the past 4 months, so it’s not like they’re unusable or even leaking air, but he still caused me to be concerned with his skill level after the whole cap removal incident.
I had him show me the machine that they use to do the repairs, seems pretty straightforward once someone is trained to use it, so then it comes down to taking your time and/​or doing it right w/​skill. I asked about welding the wheels upon cracking, then he went into this story about how wheels are harder on the backside of the lipside. These wheels are forged, meaning they’re a block of metal that is machined down to it final shape. Hell, even cast wheels are just poured into a mold, so I don’t see what he means about the backside vs the front side hardness. Part of their website says welding, so I guess I don’t understand why $ 1200 each all-​aluminum wheels are an exception. I told him I’m not even worried about the finish as I will be Plasti-Dip’ing the wheels again once they’re done.
Nevertheless, I’ve got 3 iForged 20’s there and he’s going to try to have them done by this weekend… fingers crossed.

They did a great job fully restoring my set of 4 alloy wheels — sand blasting, welding the damage, sanding/​lathing, and finally powder coat.
When I went to pick them up 2 of the wheels had little imperfections (I’m picky), but they offered to redo them for free. I got those 2 back and they were perfect like the others. The turn around time was less than a week for a full restoration, not bad in my book. I’m very happy with the outcome, customer service, and the price. I highly recommend this little specialty shop for all your wheel needs!

It’s a tiny shop with friendly employees. They turned around our job in 4 days and they did a beautiful job. The charcoal color we picked turned out on the blue-​ish side, but it was still fine.

This business does 5 star quality work in 5 star time! Excellent customer service is provided to their customers. We have used this business on a few occassions and would certainly recommend to our friends! If you are looking for an honest businessman to help you out where your automotive wheels are concerned this is the place to visit! Cascade Wheel Rocks!

I highly recommend this shop. I had a badly scratched 18″ dts Audi wheel; curbed it while driving around streets of downtown Seattle last summer. I called numerous places and finally decided to give the local shop a try. The owner took a look at my wheel and said he could sand it down and blend it in to match the hyper silver to look decent, and all for a very reasonable price, $ 100 plus mounting. When I picked it up, it looked great. I am very pleased with his work and would recommend his shop. I know he does a lot of insurance work.