Enhance & Beyond

I received a relaxing foot massage from the lovely Rosie this past Friday. What a treat! So sad when it had to come to an end. It was extremely hard to get an appointment. Very worth the wait though. Super cute space! Well labeled signs on how to get into the building.

Awful, awful, awful. I wish I could give zero stars, but alas, there has to be at least one.
I purchased a couple’s massage through Groupon back in October of last year. They were so «booked» with appointments that the earliest available was in four months. I’ve never had an issue with booking something so far in advanced, but I thought it’d be good enough to wait that long.
Wrong. They do not tell you that you are separated with whomever you bring with you for the couple’s massage — you are forced in two separate rooms. When I asked why this was, the male masseur responded snarkily, «what, you thought it’d be in the same room?» Of course I did, A COUPLE’S MASSAGE implies you’re getting massaged in the same damn room!
Unfortunately, my experience can be summed up in one word: uncomfortable. My masseur didn’t know what he was doing, continuously gave me «Indian burns» on my limbs, and barely used any oil. He was a sweaty mess by the end of my massage and I quickly wanted to leave as soon as possible. I left with my back and neck more sore and tender than when I had come in — so much for a «relaxing» massage.

Methinks not is doesn’t do it justice. I’ve never felt so stressed out about a massage in my life. Got a Groupon for a couple’s massage as a Christmas present and unfortunately ran into false advertising. We were put into separate rooms and while my friend had a great experience, I did not. I’ve been into couple’s massages before and never felt so violated in my life. Without full disclosure and lack of being unable to describe how uncomfortable I was with Sean in an appropriate matter, I highly recommend to avoid this guy. Total pervert and totally unprofessional. Only reason I tipped was because I’m certain my friend had a better and less frightening experience than I did.

I can’t say enough great stuff about Enhance & Beyond. The therapists there are at the top of their game. I’ve never had anything but a wonderful massage and overall experience. The prices also can’t be beat. They’re on the cutting edge of massage therapy techniques and modalities bringing great value. The office is bright and clean. I’ve been going here for years and will continue to do so!

Great massage! Relaxing and professional massages, décor and office staff. Came thanks to their groupon will stay for the service.

This place was a bit difficult to find with nearly full parking, but the massage was good. Shawn was my therapist. Though he was not the chattiest, he did a good job on the massage. He definitely located and addressed those tender trigger points. So if you can get to the place, good massage services.

lynnwood location. I bought a groupon like most of the reviewers, but I didn’t experience most of what I read.
Shawn was my therapist. He was very nice, and polite. The massage was great in fact bought more when I was offered additional ones for the same price.
Everyone was right, it was hard finding it. I had never seen a work loft building, its a new concept for me, but it was nice. I don’t know much about internet radio, but there were never any commercials. The walls are a bit thin.
This is a place where you can get a nice relaxing massage and afford it. I would like to see a more spa like room décor.

I went to Enhance and Beyond Lynnwood location on a Groupon. Like many of the previous reviews, I found the location difficult to navigate the first time (locating the elevator in an invisible spot behind the parking lot and calling the suite number). But this is no different than locating ANY business for the first time. These same obstacles are there if you are trying to find an office downtown.
Booking my appointment was a challenge. The website was not functioning when I tried online so then I tried to call. There was a series of multiple «phone tag» calls. when I FINALLY reached someone (Alicia) I let her know my frustration with trying to book. I TRULY understand that the nature of their business means that they cannot answer the phone during treatment sessions. Unless you are a large operation, this is pretty standard and understandable. She was VERY genuine and not the least bit defensive. she did a wonderful job of turning my negative first impression into a good one. I looked forward to my appointment (which I THOUGHT was with her.)
I received a voice message the day before my appointment telling me that my appointment was with Shawn.
When I arrived to my appointment, I was surprised to learn that «Shawn» was «Sean»; a male.
Since I had booked with Alicia, I assumed my appointment was with a woman.. .
I was told I could reschedule. After the fiasco to book this first appointment I decided to proceed with the appointment that I had reserved.
I had not been asked a preference, but while I prefer a woman, I was willing to have a male.
Since I book massages several times a year, I am very specific about the details that make the difference in a great experience for me. One thing I learned is to state to my therapist BEFORE my treatment, what my preferences are. This includes, lighting, music, scented oils, temperature and pressure. I do not like to talk during treatment so addressing these preferences ahead of time usually results in an uninterrupted, satisfying massage. I did all of this with Sean and overall, had a great massage.
It is obvious from the previous reviews and my experience to book) that they are working through some growing pains. Some of the negatives previously noted appear to have been addressed.
Sean had an OUTSTANDING music selection on a continuous play. The room was clean and basic, more of a medical treatment room. The treatment bed was very comfortable with good sheets. No candles, incense or herbal scents. I was disappointed that there were not blackout shades. This is a small investment and would give clients the choice. This is actually a BIG negative for me. However, they did have an eye pillow that helped.
Perhaps one thing that they are missing when they promote their rooms a having «light and airy» energizing, comfort is that many people are intimidated by the technician seeing every flaw on their body in blinding detail. For the comfort of their clients I would like to see them add the option of blackout shades not only for those shy of their bodies but also for those who prefer a deep, dark relaxing treatment as opposed to an energizing treatment.
After my treatment, I was «checked out» by Pat, one of the owners. She is absolutely friendly and delightful! Originally I was going to rate my first experience as a 3, but when I discovered how reasonable their prices are for what you get, I bumped it to a 4.
This is a no frills venue. You won’t get your feet or hands wrapped in a warm towel while you are being worked on in other areas. No beautifully decorated spa room. No aromatherapy ritual and no relaxation room afterwards. BUT what you do get is a great price for a good massage. My insurance no longer covers my massage RX so I was thrilled to find an affordable place to get relief on a regular basis. I will go again and update if my opinion changes!

I had a fabulous experience with Pat at Enhance and Beyond! I walked in with an idea of what I wanted (hot stone massage) but after talking through my aches and pains and knee issues she developed a custom, targeted treatment for me that was awesome! Her depth of experience and integration of different (ie: from many cultures) approaches to massage was so valuable. I cannot wait to go back.
Regarding the other comments of it being hard to find, I found the signage very clear, and the appt reminder included details on the location as well. No issues at all.

The place is really hard to find! Very bad location! It’s located in some apartment kind of building… You have to take the elevator upstairs and there is no sign outside! It took me 15 mins to find the place! I was trying to call them to help me find the place but they weren’t picking up!!! I gave up and was about to leave… And finally I got a call from them and someone came down and took me to the place. The place was not relaxing at all. The lobby was nice and clean but the massage room lights were fully on, blinds were open, the sunlight was coming in, and she was playing radio music!!! I got a hot stone massage, which I also didn’t like. The pressure was very light, I couldn’t feel anything and the stones were not warm enough and she kept on talking! They gave me a return certificate at a discounted price which I threw away! I won’t be returning!

Extremely disappointing. My boyfriend purchased a groupon for a 60 min hot stone massage for me and I was so excited to use it. Upon making my reservation online I started to realize how poor the customer service was going to be. It was a confusing site to use. I then chose a date and a masseuse, but i was given an 8 hour window to come in. I was not informed of the actual time until about 2 days before when they sent me an email to confirm.
Seems pretty normal so far… Then I was called about getting my groupon number and was told to either call or text back. I called and it went to voicemail, so I texted my groupon number. They sent a text back immediately (why they didn’t answer the phone???) saying that I was confirmed. Within the next 2 days I received 3 more phone calls, voicemails, and emails asking me to confirm AGAIN. I had to call back 3 times before someone finally answered the phone and asked them why I had not been confirmed. They told me over the phone that their receptionists had been having mis-​communication issues and then lectured ME about how their customers always like to make sure they are confirmed.
Needless to say my relaxing experience my boyfriend had purchased for me has turned into a very annoying and ridiculous situation. But then, it gets worse.
I went to my scheduled appointment at their Eastlake location after all of this. I found their offices located in a very dirty building. I walked in and was not greeted by anyone. I saw who i assumed was my masseuse in one of the rooms with ear buds in, eating a pastry, and on his phone unwilling to look up and see his client was there. Moving further into the office, I found the receptionist, also on her phone. You would think they would look up immediately realizing that they have a client. But no, she had to finish what she was doing before she decided to acknowledge me. I said I was their for my appointment and realized that the only masseuse there was a man. (I had chosen a woman online weeks ago) So I asked her why that was the case, and she decided to lecture me on how I should be open to the experience as men in the industry are just fine, and that a massage company would never ask me whether or not I had a preference.
I’ve been to an InSpa and Massage Envy before and my experience with them is by far superior. I would recommend to anyone thinking of going to Enhance and Beyond to think twice and look into a more professional setting.

I have been going to Pat for years. I always appreciate the text reminders the day before! She’s the best massage therapist I’ve been to around the area. I’ve had a neck injury for a long time and she’s been able to help me relief the neck pain. If anyone is into a deep deep tissue massage, Pat is your girl! I’ve referred a lot of my friends to her and they love her too!

The last time I checked, there were more reviews on here. I’m wondering if somehow, the negative reviews were taken down.
This place only appears to «market”/advertise through Groupon. There’s no suite number found anywhere as a previous Unilocaler mentioned — you only receive that info via text or telephone after you’ve already called in to make an appointment — and they demand your Groupon code because they will use it whether you show up or not.
The owner (Pat) is nice, but the staff is meager at best. They kept getting my appointment information confused and would confirm the wrong address — though they are at least nice about it.
However, the main reason I am bothering to leave a review is the SEXUAL HARASSMENT. I recently went in for a 60-​minute hot stone massage. I had a male masseur (I am a female). I’ve gotten massages at various places before and generally prefer males since they are stronger.
I went into the room, it was uncomfortably bright. I started with my face down. About 10 minutes later, he began to use both hands to glide up my side region — then touching the side of my breasts. He repeated this on the other side. But this isn’t the worst part.
About half an hour later, he told me to face up. He started massaging my clavicle region, then out of nowhere, he slipped his left hand in between my breast area — going as far down as to reach the upper rib cage bone area. I was taken aback as it happened in about 1 second. There is nothing in that area — except my bone between my breast. He did the same thing from the right side. I was very shocked at this behavior but thought maybe it was «normal» for them. I asked my boyfriend, who received a nice massage from the owner at the same time in another room. That did not happen to him.
All in all — DO NOT COME HERE UNLESS YOU ARE PREPARED TO BE SEXUALLY HARASSED BY THE MALE MASSEUR.

I can’t speak to the quality of the massage, as it never happened, but I can speak to customer service. Scheduled 2 hot stone massages simultaneously as a Valentine’s Day gift for my partner and myself. Drove from South Seattle to Lynnwood, and after struggling to find their suite (as outlined by other reviewers), we were told that our appointments «had not been transferred to the new scheduling system», and so were not in their calendar and therefore we could not be seen. While quite frustrating, the folks at this location were apologetic and offered to give us an extended 90 minute couples massage at their Eastlake location, as they were enlarging the studio and could see us simultaneously (we had originally scheduled in Lynnwood only because they could accommodate us both at once).
Fast-​forward to this week. Having learned my lesson, I called on Monday to confirm our Saturday appointments. Received verbal confirmation. Tuesday I received a text «contacting me about rescheduling my appointment» for another time. I tried to call to speak to a person and went straight to voicemail, so texted back that I had already been rescheduled once under less than ideal circumstances and did not wish to do so again (as her text was vague and maybe she meant we had the option of rescheduling)? Her text response was that we would need to reschedule. A few hours later, received a text saying we did not, in fact, have to reschedule. Amid all of this confusion and my mounting frustration decided that I should probably take my business elsewhere.
I found communicating the need to reschedule us yet again via text message quite unprofessional. It was also clear that the extended 90 minutes we had been promised after our first inconvenience had not been communicated to the persons conducting that treatment. Price was right with the Groupon, but service was disappointing.

Wonderful experience! Love the text reminder and the smiles upon arrival. I was asked to come in early which worked out great and was blown away at my therapists technique. Will definitely make the drive :)
Check out Groupon if you are getting any sugaring done. I happened to catch a fantastic deal.

Unfortunately I am not able to select zero stars, so one will have to do. I purchased the «90» minute hot stone massage from Groupon which lasted about 70 minutes. If the experience was good I might have been upset, but this was actually a good thing. When your massage therapists asks you «how you are hangin’ in there?» that’s not what you want to hear. Please see below for the full list of Cons, but the absolute topper of the night was the grand finale when the massage therapist was literally pulling my hair. Just grabbing clumps of my hair and pulling.
Pros
— 90 minute massage lasted 70 minutes
— When the massage therapist was talking, she wasn’t able to massage at the same time
Cons
— The free Pandora station playing commercials every other song
— The scratchy hospital sheets
— The thick ultrasound jelly used as massage oil (not easy to wash out of hair after the pulling session)
— The hot stones spent more time on the ground than on my back
— The wonderful bedside manner. I really can’t elaborate here, but not good.
— Being able to hear the receptionists complain the entire time on the phone due to the paper thin walls
— HAIR PULLING
I have never written a Unilocal review, but feel I must warn someone. Apparently the Lynnwood location is new so I never saw a negative review. This was the slowest 70 minutes of my life. I was actually waiting for someone to come into the room and point to a small plastic bush in the corner of the room telling me «I’m on camera. This is a game show about Who Can Last the Longest, and I’m the big winner since I lasted the entire session… we’ve never had anyone last this long.» Ugh, sadly no.

Amazon local deal for a 90 minute hot stone massage.
No where does it say they are located in Suite 460 in Meadowdale work suites. So my first visit would not have happened with some detective work! LOL:)
I roll up to the given address. Find some apartment-​office block. After reviewing the directory signage, no such business. Walked up to the elevators and viewed the directory. Hmmm. No such!
Pressed the elevator. Nothing.
Finally called them. I reached someone at their second number. Some curt voice said something 60. Glancing at the suite numbers, saw the numbers were around 140. Asked again and finally got it that it’s «460».
After hanging up I realized I’d try the elevators. Remembering I couldn’t get the elevator earlier, I dialed 460 on the pad and got someone. Nice they’d identified themselves when answering. They «send» the elevator down.
The stone massage is relaxing, but don’t expect much if you are accustomed to a deep tissue massage. Massage is adequate but not exceptional. It would have been nice if the masseuse didn’t stop massaging while talking! LOL!
You will be in one of two small rooms off a small reception area. The setup is very basic. No fancy salon experience here. Music is Pandora so expect some ads during your experience.
It’s a new business. I hope they succeed.

I have been seeing Pat for years for massage therapy and more recently for cavitation treatment on my knees and inner thighs. The results this far are impressive. I recently had a knee injury which left one larger than the other, with this treatment can see that the skin is more firm and my left knee has reduced in size. Nice people, knowledgeable staff and clean treatment rooms.