Wingate By Wyndham

The room rates were great but one of our 3 rooms stunk like smoke. The smoke room my kids were In switched to a room that contained bedbugs and my son woke up covered in bites head to toe. They could have offered us a credit on that one room but they didn’t. Check for bedbugs…

Very nice place, clean and well cared for. Staff were kind and helpful. The only strange thing was a parking lot party when we arrived. Parking lot blocked so we couldn’t even get by. A little disconcerting at first, but didn’t turn out to be an issue. Oh and please get some descent coffee. That’s a must! Overall great value for a great price. We will be back!

Very unhappy with this hotel. First room they assigned to us hadn’t been cleaned and the second smelled of strong second hand smoke even though they claim to be non smoking. The sheets were stained and there was slime on the desk chair. Will not return if I have a choice.

I was fully prepared to hate the place. It was right off the interstate and it was not expensive. Unilocal only showed 3 stars. But once I got inside I was treated like royalty. The room was spectacular, customer service was great… it was just a very good hotel.
Breakfast was standard fair but good. I guess because I reserved in advance I even had a little welcome bag waiting in my room with a note personalized to me.
The only ding is that the A/​C unit was too noisy.
I’d stay again, and the room rate was great.

I stayed here for a week and was charged a smoking fee. I don’t smoke so i figured it was a mistake. When I called to dispute the charge, i was told that the room smelled of marijuana and they where going to call the sheriff (!!!). I am not sure what kind of scam this is, but i can’t even begin to approach this with my employer to get this charged off now without causing embarrassment. The hotel must know that and bank on business travelers. Seriously? Calling the sherif? Please. So i get stuck with $ 150 that i cannot dispute. I stay at hotels 180 nights a year. This coming year my goal is now to never stay at wingate. Next time pick on the rowdy teens in the room next door, not the six-​night business guest whose business you just lost.

Enjoyed our stay even though it was only for one evening. Room was spacious and clean. Bed was comfortable and soft. Staff was courteous and helpful. Breakfast was delicious with a variety of foods, so something for anyone. Area was within walking distance of two restaurants so made it easy to go to grab dinner. The only thing I disliked was having to put a deposit down for the room when I had already paid by credit card.

I was just here for a conference and although the service for the conference was very good, I was very dissapointed with the housekeeping service.
First, the towels really need to be replaced. They are very old, scratchy and very, very frayed.
First, we had no remote control. Front desk said they would bring one to us. They didn’t and when we called, they asked us to pick it up at front desk.
After the first night, they took our used towels and did not replace them. They also, did not replace our toiletries. When we asked for towels, they said they would bring them and didn’t. We called again and now, they asked us to come downstairs to get them ourselves.
We had to ask for toiletries again.
2^nd day, they did not clean our room — no towels, no toiletries, bed not made, room not cleaned. Got home late and too late to get someone to come in to clean.
Breakfast was good and front desk staff was very pleasant and helpful.
With a few changes, this could be a very nice place.
Safe sourroundings and several places for dinner plus downtown is very nice especially during the Cherry Festival.

Hotel was easily found with my gps. Fresh cookie on checkin, and allowed me to do late checkout. There was even a bag of m&ms left next to the manager’s welcome note. A nice touch, but comboplattered with the fresh cookie from the front desk, I nearly went into sugar shock. Oh well… I’ve never been good at practicing self restraint when something is free. Hotel was clean, staff was friendly. I did not have the unfortunate issues w/​directions or bathrooms— except a strange silk plant— that the other reviewers had.

I found this hotel as a result of a
mystery offer. We needed a safe and comfortable place to spend the night as we were driving to Orlando with two little one. The place was located right off the highway. The gps took us right there with no problems. We arrived pretty late and the woman at the front desk was very nice and friendly. The room looked exactly like the picture from the Internet and was very comfortable. The free breakfast was fresh and well stocked. The kids loved the eggs and waffles. Overall it was an extrodinary deal for under $ 50.

This was an unplanned trip. We left FL a ½ a day earlier as planned to break up this long 12-​hour drive.
Caution to those travellers who is unfamiliar to this area. If using google maps for directions, it will take you 40 minutes (no traffic because we were lost at 2 am) away from the hotel. We called the front desk and the lady receptionist told us that this happens quite often. She then said that a male customer the night before got lost also and he didn’t take this as lightly as we did.
We spoke to manager the following morning and he told us that he will be calling Google maps Re: this issue.
But while using their business center to find alterate routes to our final destination, we discovered that the hotel’s website list it’s address 100 Northcrest Blvd. The actual address is 100 North Crest Blvd (This is what is printed in their stationary). When spoke to the manager Re: this, he blames google.

A couple of positives: great beds and it’s close proximity to I-​75 (if you find it to begin with). For $ 49, it would have been worth it (for a 5-​hour stay, not any longer) without the detour at 2 am.