Owyoung Sandra OD

Nice website and that’s about it. I scheduled my appointment a few days in advance for 4:30 p.m. I get a call the same day wanting to change it, because they close at 5pm and it’s Friday… ??? That is not my fault, you scheduled it for me! I should have cancelled right then and there, but nope. I went, when I showed up it was the Dr that greeted me, the receptionist had left already. Messy desk, not a very welcoming office. A quick look at their frame selection and I immediately knew I’d take my prescription elsewhere. As the Dr did her preliminary testing someone else came in (no receptionist there to help!) She had them wait till after she finished with me. then made me wait for her to find the other patient’s contacts etc. I was finally in the exam room and she just seemed inpatient with my non-​quick responses. I was tired after working all day and staring at a monitor! I explained this to her. and asked her to please repeat the lenses because I wasn’t sure which was clearer or blurrier (that switcharoo thing they do) she says, «Just give me an answer.» Really? Afterwards I ask for my prescription, she lets out a big frustrated sigh (am I bothering you??) and says to me, «I hope you get your glasses here… we do need to pay our bills.» (and she wasn’t kidding) WHAT?! Seriously… and when I paid my co-​payment and asked for a receipt another frustrated look. Not my fault your receptionist didn’t know not to schedule you a 4:30 pm on a Friday!