Capitol Tire and Service

Capitol Tire makes me and my cars happy!!! Service is great, prices are even better. Never have a worry taking my vehicle there (I take them all there.) Work is always done well and on time. Thanks for everything!

We have bringing our cars here for more than 15 years. Sean and Tom are the best!
Honest, friendly and knowledgeable. I recommend them highly to anyone looking for a reliable mechanic and a fair price.

I’ve been coming here for about 2.5 years now. I love cars but sadly do not have the ability or attention to detail to do my own work. Once my warranties expire, I have brought all my cars here. I was referred here by a friend who grew up in Madison who’s family has been coming here for his entire lifetime.
I am glad I found Capitol Tire. Sean and the crew are friendly and HONEST. They do a great job. They are able to work on all of our cars, which include a Honda, an Acura, a Mini, and I have even had them do work on our Porsche. I feel very comfortable with the crew here.
Let me also put it this way. I think they are so fair and honest that I do not even use the coupons that are advertised in those mail coupon things. I want them to continue to have my business and I want them to do well. I want to treat them as fairly as they treat me! Thank you Capitol Tire!
*Bonus* Its walking distance to Tai’s Asian Bistro which is great Chinese Food for lunch while you wait.
*Double Bonus* Their dog is adorable and they have popcorn and cookies.

Capitol Tire is extremely helpful with those of us who don’t know much about cars, and put our trust in car mechanics. They gave me CHEAPER straight forward advice, for what was best for my car. Friendly staff with lots of knowledge. This is my new oil change place!

Good service at a decent price. I don’t know much about cars and trust they lead me in the right direction. You can probably find a cheaper place to go in Madison, but they do quality work that I know will be done right.

The reason everybody gives Capitol Tire full stars is that they are honest, thorough, knowledgeable, careful, let me repeat honest, and professional.
They have always been wonderful to us. When we first came, we were comparison shopping a non-​urgent repair. We used Angie’s List and Capitol’s high ratings there got my attention. Right off the bat, their price was great. The fix was perfect. My beloved family mechanic from many years past talked to them and thought they were very good, and all around we’ve been very happy.
Then this past week, as we’ve had car trouble far from home, they have gone far above and beyond and have proven to be not just great car guys but great guys generally.
I can’t recommend them highly enough if you are looking for the best in town. We’ve been going to them for two years with bigger and smaller repairs.

This week Capitol Tire replaced my rear brakes. They got me an appointment the next day from when I contacted them, even though they were fairly busy. Sean at the counter was very polite, plain-​spoken, and attentive. The lobby was clean.
They diagnosed my problem (stuck caliper, as expected) and called me to quote a price before doing the work. The price was in the range of what I expect from mechanics. The work was complete that same day and I was charged the quoted amount.
The inside of my car was not dirtied in any way that I noticed (no greasy smudges on the steering wheel, no stains on the seats, no oily smell). The repairs were apparently correct; my brakes now work as they should.
This is the second or third time I have been back to Capitol Tire; I return because I have always felt fairly treated and well respected in there. They met my expectations in every way, I have no complaints, so they earned all five stars.

My wife and have been taking our vehicles there since 2006. I think they do an awesome job and I don’t take my vehicle to get serviced anywhere else unless I have to due to scheduling or recalls. Sure, you can get an oil change somewhere cheaper but not that much cheaper. I want experts changing my oil and when experts change your oil they often notice other things that need to be fixed. As for their prices, in my experience they are not out of line. Plus these guys are honest and trustworthy. Thank you Tom, Sean and your staff you do a great job!

I was blown away today by the kindness, friendliness and honesty of the crew at Capitol Tire and repair. Was able to easily set an appointment over the phone and when I took the tires in, Sean was quick, helpful and completely up front about a inexpensive problem that could have been passed of as an expensive replacement. We’ll definitely be back for all our auto needs in the future!!!

After reading so many good reviews about Capitol Tire on Unilocal and Google, I decided to join the masses and bring my car to a trusted mechanic. I was having issues with my brakes and figured it was a brake fluid problem, and arranged for an oil change since it was due as well. I figured there was going to be potential for a costly repair on the brakes, so I braced myself for that.
I dropped off my car right away in the morning at 8am and by 3pm I hadn’t heard anything. I ended up calling to find out if I needed another ride home or what. Turns out I had a leaky brake fluid line underneath my car where some fuel lines and brake lines run together, and the mechanic was hesitant to touch anything for fear of damaging rusty car parts. He explained the situation and it was more dire than I had expected. I felt like I swallowed a softball when he told me the cost to fix what he recommended, with most of the cost coming from dealer parts that he checked out.
I have the advantage of having a friend in Milwaukee who fixes cars on the side and called him up to explain what the mechanic told me. He agreed that it sounded like a little bit of a hassle to fix, but scoffed at the price they quoted me. In the end, I had my friend fix my brake lines and a wheel bearing that were in question… The only difference is that my friend saved me about a thousand dollars, compared to what Capitol Tire was going to charge. It was well worth the hour trip to take my car to my friends to get fixed.
I have no doubt that Capitol Tire would have done a good job on my car, and I have to say the little I had to deal with them, I was appreciative of the good customer service. However, be warned: Like most mechanics, you will pay a lot for anything they feel is not an easy job.
As for the oil change, you can go to a lot of places for a lot cheaper (I didn’t find any coupons or deals for Capitol Tire). Oil Changes are just gateways for upselling other costly services they deem important.

Don’t let the name fool you – they do SO MUCH more than tires! I’ve been a customer for 4 years now, and will never take my car anywhere else. They’ve done routine oil changes, muffler troubles, and special jobs like polishing my headlights, but I can’t even count how many times they’ve saved my ass in a pinch… like when my AC went out in the hottest week of the year so far. Sitting in traffic with hot air blowing on my face, I rang them up and they got me right in. (Thanks Brandon and Kari!) Or how about a few winters back when we got 16″ of snow dumped on us. Remember that? Right before the flakes started flying, I realized I was driving on bald tires. Capitol Tire came to my rescue and I was able to take the beltline across town with confidence as the snow flew outside.
When you walk through the doors, you’ll see big potted plants, complimentary cookies, coffee, and a sweetheart black lab that’s gentle as a lamb. Whether you know how your vehicle works or don’t have a clue, they still treat you with the same respect. They also take the time to explain what’s going on with your car, what your options are, and the estimates before any work is done. This explains why there are dozens of handwritten Thank-​You notes from customers displayed on the wall.
With customer service and turnaround time like theirs, you’d expect the prices would be astronomical, but they’re incredibly reasonable. Add to that a free shuttle or loaner car service, and they really do take all the headache out of car repairs & maintenance. I honestly can’t think of anything they need to improve. I would give them an extra star if I could.

It’s obvious from the moment I walked in that this is a professional service shop. The facility is very clean and I’ve watched the staff treat their customers extremely courteously.
I bought winter tires here and they’ve made swapping tires easy because they store my off-​season tires on-​site. I’ve also had oil changes and winter inspections for a couple of cars. Minor quibbles were addressed in a no-​questions-​asked, customer-​is-​always-​right fashion.
I trust Capitol Tire to always treat me with integrity and respect.
Note: They are extremely busy so it pays to call ahead.

Honest and fast service. My engine was suddenly making loud, unhappy noises when we had family visiting and needed both of our SUVs available. Capitol was recommended by a few friends, though I had never heard of them. They squeezed me in with no notice, even though they were booked, and then they drove me back to my house after I dropped off my car. Called me back quickly and on time. Turns out to have to been a minor, inexpensive repair. I’m very pleased and glad to have found a trustworthy mechanic in Madison. (Extra pluses: They have a very professional, large facility that is extremely clean and a friendly dog at the front desk.)

I have been taking my vehicles to Capitol Tire after a bad experience with another shop. I have purchased tires, had oil changes, and other service and I have never been displeased. If something isn’t right, they will fix it immediately. They even have a nice shuttle service so it’s not a hassle to drop the car off for the day. Great service!
I wouldn’t take my car anywhere else!