Great Clips

This was my first haircut experience in Madison. $ 14 for a man’s haircut. Walk-​in is fine. Think it’s good.

Great place. Team is polite and willing to do what it takes to make the customer satisfied. I have never had a bad cut yet (knock on wood). Love the phone app so that you can check in a head of time, see how long the wait is, and see if they are busy to see if you need to wait another day. Two thumbs up.

Great Clips was recommended to me by a friend. I was very skeptical due to a previous bad hair cut (not at great clips), but after reading reviews, I decided to give it a chance. I really enjoyed my experience there. I explained my concern over my hair due to a bad hair cut somewhere else and she was very nice and talked me through every cut! It turned out fantastic! I had a $ 5 off coupon, so my amazing hair cut was only $ 9! Such a deal! I will be returning for all my hair cuts!

Update after my last review: After learning this location was under new management and having a coupon, I had to try it out again. I am happy to say that the customer service was very good. My stylist did a great job, was very thorough, and didn’t pressure me to buy their hair products. For those that have given a bad review (prior Feb 1^st, 2014), I would encourage you to try it again. Maybe they were overly nice to get their customer loyalty back, but it worked for me. I’ll be getting my future hair cuts at this location from now on.

This salon is closing on the 31^st of January. It is really a shame because we go there all the time and after reading the poor reviews for this salon I don’t know where these people are coming from with the bad things they are saying. My family has been going there since they opened and they finally have a stylist in there that can actually cut hair and treats the customer like a real person. These people that have left these poor reviews are obviously only going for the coupon anyway and not loyal customers to any salon just cheap.

The only reason I was going to give this place a try was I got a coupon for $ 7.99. I am a guy and lets face it is is not that hard to cut my hair, and I don’t really care how it looks any way. Ok back to the review. I jumped onto the website and saw «0 min wait» I am literally 2 mins away, so I jump in the car and drive over. I walk in and the place is looks abandoned. After a few min of waiting, which always seems longer than it really is, someone pops out of the back and yells across the place «Can I help you» I said I need a haircut and was then told as she took a bite of her burger that it would be 25 – 35 mins. The app still was listing a 0 min wait and NO ONE was there. Keep in mind this was all happening from across the store, because she did not have enough respect for a paying customer to actually walk up and great them.
At that point I left frustrated that I wasted a trip and irritated at the lack of professionalism. After leaving I logged on here and found out that leaving may have been my best bet. I do think that it is funny that they only positive review is a person that has only used Unilocal to review Great Clips, and that they know the manager by name. Hmmm I am sure it is a customer though.
I was not able to actually get my hair cut, so if you don’t want to listen to my advice don’t, but the other reviews seem to carry the same tone. Go somewhere that actually treats the customer with a bit of respect. Oh and if anyone is looking for a coupon for a cheap haircut I have one for you…

Worst customer service I’ve experienced at great clips. Manager seems overworked and unhappy. She scoffed at my description of how I wanted my hair cut. A second visit, it was made clear that I was not wanted as they were one hour from closing.
This is the closest great clips location for me, but I avoid it.

This place is A-​OK.
Thought I would balance out the only other review with a positive one of my own. I’m a normal dude looking for a quick and inexpensive dude-​cut. Success.
I got a coupon in the mail for a $ 6.99 haircut at this place and thought, «why not?» I showed up around noon on a weekday (no appointments necessary, but if you are in a rush you can check in online to make sure they know you are coming and can handle your hot mess when you arrive). Seated within 5 min. Stylist was the manager. She was super nice. We yucked it up for 15 mins while she expertly trimmed my overgrown mane. I presented coupon, paid my tab plus a tip, and received a nice coupon in return, something like a few bucks off my next haircut in the next two months. I will certainly be using that before the holidays.
Why only 3-​stars you ask? Because I hold a high bar, good people, and you should too. It’s going to take a pretty amazing haircut experience to earn 5-​stars from this bro. 4-​stars? That could be possible for this place. It will depend on consistently good experiences for the next few haircuts. Time will tell.

Went in because they were offering haircuts for $ 4.99…Worst haircut EVER! Not real picky about my hair usually. Asked for them to leave an inch our so of length on top… its not even a quarter centimeter. Basically they shaved my head. And they even missed some spots, so they couldn’t even do that right.
DO NOT GO THERE! I learned my lesson the hard way, so please learn from me. I would give them less than 1 star if it was possible!