Jason’s Deli

This is my go to place to get a fix of home (TX). Originally from Beaumont, TX and now based out of Austin, TX… this is one of my favorite chains from Texas.
I always get the Santa Fe Chicken Sandwich and a cup of their Chicken Pot Pie Soup (see picture). Their salad bar is great too because of the choices. Surprisingly this bar is smaller than what I’m used to. Everything IS bigger in Texas.
The corn muffins and ginger muffins are so fresh. Plus they always have frozen yogurt. It’s so yummy.
This location in particular is soooo clean. They are prompt and friendly. I highly recommend this place for lunch but it was also perfect for a light dinner. Great for families and good for solo trips. Don’t forget that they have specials (half sandwich, half soup/salad…Manager’s specials). Price is always decent and you can choose from baked chips or Ruffles!

I’m 23, but still ordered off the kid’s menu. It was great. Also: whoever the manager man was that was on duty, he was smokin’ hot. A+, 10/​10, would bang.

When I read about the screaming children at the Madison location in another Unilocal review, I was decidedly leery about trying this place. But being hungry after seeing a movie at Marcus Point down the street, my feet found their way to Jason’s Deli’s door, so I thought I would give them a chance. Even though it was around 12:30, the place wasn’t too crowded for a Friday and the customer base had a definite adult slant. I ordered the Chicken Club Salad which I wasn’t wild about, as it had too much white lettuce and not enough green to suit me. Next time, I will definitely be hitting up the salad bar and probably trying the soup. JD has nice touches that makes it far above the usual fast food place, what with the complimentary soft serve ice cream and mini-​muffins. The manager said that his favorite were the gingerbread and I could understand why. Yum! The plentiful and bustling staff kept the restaurant clean and well stocked. The ordering and the stations were easy to follow and the staff was personable. I would say you just have to know what to order to make it a perfect experience. An add bonus are the outdoor seating during the warm months.

Good Food — More stars if your advertising on local delivery wasn’t (3-​Xs common delivery charges). Much to Expensive for Dinner for 2.
— Please reconsider delivery for two. $ 25 min order + $ 8 added charge makes that a $ 33+ order.

This place is great! Fresh tasty food at a great price! Really good salad bar and free ice cream! What’s better than that?

Place was busy at lunch time. My first time at Jason’s. Service was good and friendly. Food just ok. Seems over priced for what we had. There are significantly better places.

Sandwiches are tasty. Usually hastily put together and often wrong if asked for something different to be done to the item. Salad bar has an impressive selection of items available but pretty pricy in my opinion. Restaurant is very clean. Staff is friendly until we pointed out sandwiches were incorrect. They redid them and they were still wrong, didn’t say anything the second time, we were on our lunch hour and didn’t have time to wait for a third sandwich to be made. This has happened more than once.

I got the Cuban press and tortilla soup and my partner ordered the Cali club.
My Cuban arrived cold, which was odd. Served with pickles, yellow deli mustard, and Swiss. The Cali came with bacon, lettuce, and avocados. Both sandwiches were served with a bag of Lays kettle chips and a pre package slice of dill pickle.
This is comparable to a Panera. They do dressed up sandwiches sufficiently. Nothing more nothing less.
The tortilla soup had tiny bits of chicken and was otherwise salty.
I saw there was free, self-​service soft serve machines. Not sure if that’s a clever or desperate marketing scheme.

The muffuletta is really good, so is the seafood gumbo. But it seems like one of their main selling points is the salad bar which is a pretty dismal affair. You don’t make friends with salad, especially wilted salad

Good stop for a quick made-​to-​order meal. Lots of choices, good salad and condiment bar, and complimentary soft serve ice cream for dessert.

I was impressed. I will definitely go back. I love fresh food and cold sandwiches. Can’t beat the free ice cream too! I got the California club on croissant, untoasted with chips and salsa. The blue chips were too crunchy for my liking but the salsa was fresh tasting and spicy. The atmosphere was modern but come prepared to order first, then sit down. I wasn’t aware of that and it was a bit awkward as I needed some time to look over their big menu. It all worked out tho since we arrived after the big lunch rush. I would recommend this place to everyone.

Is it lunch time yet? This is a great place to eat, especially if you’re planning to dine-​in. You can either stand in the ever growing lunch line and order a sandwich or another item on their menu. OR, you can skip the line and order at their computer at the end of the line to access their salad bar. I’ve done both, I will likely revisit the salad bar. You can even fill a plate, finish the salad and go back up to get a fresh plate to make another salad with.
Whether you order from the salad bar or not, you can still enjoy endless ice cream! Boom, that’s right. Endless. Ice. Cream. The perfect end to any lunch, especially if you have a sweet tooth.
There seem to be plenty of booths and tables for seating with a group or on your own. The staff is also very attentive and float around the room to clean up messes and make sure the salad bar is fully stocked. Definitely a lunch spot you’ll feel welcome at and want to return to often!

I can only give Jason’s deli one star because everything I experienced while I was there was horrible. Long likes, poor quality ingredients, food that is overly seasoned, ie: soup that is so salty you just can’t eat it. When I asked for a refund after filling out a survey, I am still waiting for over a month for my refund in the form of a check. So, in short, don’t waste your time or money going to Jason’s deli. Go to places like Panera bread, or a local family establishment. You are sure to better food, better service and more value for your money!

Finally decided to give this place a try. I wasn’t sure what it was at first, but after a coworker talked it up I figured it would be a good place for my mom and I to try lunch.
Glad we did. They don’t have the full menu printed across the top, just the local favorites, so make sure to grab a paper menu unless you took a peak online at the menu or have dined before.
We decided to go with the Ranchero Wrap and the Spinach Veggie Wrap, both with a side of blue corn chips and salsa. They handed us a number and we grabbed a table. (The one thing I wasn’t fond of is half of the tables were dirty from previous diners. They should either have someone actively scanning the floor to clean off tables, or provide a few trash receptacles and have diners throw away their own.)
Our food came out promptly, and the woman informed us of a complementary snack bar and the best part … Free ice cream! We took a peak at the snack bar, which was actually pretty cool. I grabbed some trail mix, some jalapeños, and a few of their mini muffins.
The food was good. It was fresh. Our cold wrap was cold, and the hot wrap was hot! The flavors were good, and it was just a nice healthy lunch. I felt full when I was done, but not in a gross, greasy way.
Overall, I was pleasantly surprised. It was fast, delicious, and cheap. Friendly employees and other than the dirty tables sitting there, no complaints. We will be returning. My mom caught a glimpse of their corn beef sandwich and that is definitely on our next list to try :). And need I say again. Free ice cream!!!

Ordered to go from here a few weeks ago. The Irish potato soup was the most delicious item of choice, but unfortunately wasn’t situated well in the bag and leaked out. The chicken panini was okay, but lacked some flavor. Still, for the decent prices and free ice cream, we decided to give it a go for a late afternoon lunch this weekend.
I’m a pretty easy-​going diner, but this was choice was a mistake.
Walking in, the floor and tables were a mess. There were two children screaming (which I realize isn’t the deli’s fault, but stands to speak for the other patrons). Two of their better items, both the Irish potato soup and baked chips, were gone. I ordered a tuna melt with French onion soup and my boyfriend the chicken sandwich. We dined in and found ourselves sitting at a frigid table under a huge vent. I went for a diet coke only to find that was also gone and only dispensing seltzer water.
Tables were sticky. The noise level was a little irritating. When our food arrived I was disappointed — let alone the fact that the tuna melt was not even close to an actual melt, it was a cold tuna sandwich with stale bread, plastic cheese, and cold meat. The soup didn’t impress, either — it was watery, and instead of nicely pieces bread or croutons, had one large piece of soggy bread in the middle of stringy onions. The manager «melted» the sandwich again at request, only to return with the same sandwich within three minutes, seemingly just microwaved as neither the bread nor meat was properly cooked. Thankfully, she did refund the sandwich price. My boyfriend said his chicken sandwich was fine, but could’ve been better.
I left easily enough to hit a different venue, but couldn’t escape the smell of fry salt ALL over my coat and even in my hair. Sitting under the vent must’ve been an even bigger mistake than I’d anticipated. I literally went home and washed my hair.
Organic and healthier option? I doubt it. This was like a slightly better decorated Country Buffet. Next time, hit Potbelly’s or Panera for mildly more healthy food with better options and nicer dine-​in venues.

My husband and I are always looking to try new places, and when Jason’s Deli opened, it was a must try location. We had heard from numerous co workers that it was really yummy, so we went!
When you arrive, you grab a paper menu and wait in line to order. The part that made me fall in love instantly was the fact that they asked us if we had ever been to a Jason’s before. We said we hadn’t. They were so friendly in explaining how everything worked down to where to get drinks, the free trail mixes and muffins while you wait, and my personal favorite, FREE ICE CREAM.
We both ordered the Manager’s Special. This includes a half sandwich and a cup of soup. They have so many soup options! So far, we have tried; Irish potato, cheesy broccoli, chicken chili, and the tortilla soup. They have all been fantastic. My sandwiches have all been great, and I’ve tried a bite of my husband’s too, and they always make me jealous that I didn’t order it.
Jason’s is definitely one of our new favorites, because we LOVE half sandwich and soup combos!

I’ve had Jason’s Deli a few times while living in other states and always felt a bit underwhelmed. The Madison location isn’t much different from the others.
We order catering from here fairly regularly (for meetings), and it’s never anything great. Even folks who are known to eat *anything* and *everything* turn their nose when they see the Jason’s trays arrive.
What’s the problem? The bread is always dry and too «bready,» and the meats, while over-​stuffed, are processed tasting and don’t really taste like you’d think they should. Salads suffer a similar fate; veggies are fresh, but the meats lack seasoning and «real» taste.
Kettle chips are ok. Cookies are decent, but not as good as the ones from Potbelly or Panera.
Friendly crew, and they’re always on-​time, but eh. I’d rather go with the aforementioned Potbelly, Panera or someone like that.

TL;DR — Excellent food for a dine in experience where time is not an issue. Pre-​ordering for pick up does not save time and food is lesser quality. Updated 3÷3÷15: I’ve been twice since this review. Once as drivethru/​pre-​order which worked out fine. Last time was dine in. I bit into an Avocado stem that was in my salad. It was hard and it hurt. For this I’m downgrading to 1 star. The place is a great concept, but they need to work on quality and consistency.
Original Post:
I’ve experienced Jason’s Deli twice. once as dine in, once as pick-​up.
Our dine in experience was great! I had the Chicken Club salad and it was mind blowingly delicious! A half of the salad was enough to satisfy me. I was very impressed by the freshness and quality of the food. Since we beat the rush hour, we didn’t have to wait in line to order. But not long after we sat down to eat, the line was out the door. Our food was delivered timely and my friend enjoyed the salad bar selections as well.
After such a good experience, I wanted to try it out again. As I had errands to run on my lunch break, I ordered online for pick up, thinking that I’d be able to stop in, pick up my order and pay, and leave quickly (5 minutes tops). Not so. The line was to the door and there was one cashier on duty who was very slow. I ended up waiting 15 minutes to pick up my order. When I finally got to a cashier, she found my order, but if I hadn’t checked it, wouldn’t have gotten half of what I paid for because it wasn’t all compiled. The packaging ended up consisting of 2 paper bags (1 for a salad, 1 for a carrot cake, both in plastic containers) in a large plastic bag. Not very eco-​friendly!
I was in the restaurant for 20 minutes for an order I had placed online. When I got to work and opened my salad to eat it, I was very disappointed that there was water in the bottom of the salad. I appreciate that the lettuce was cleaned, but my dressing became watered down, cold, ranch soup and my bacon and cheese were soggy. The carrot cake was delicious though! Full of raisins, shaved carrot, and nuts and quite yummy!
Don’t go to Jason’s Deli expecting quick service, especially during lunch rush hour. You will end up waiting in line, so plan your time accordingly. Also, pre-​ordering for pick up will not save you any time, so skip it. I’m tempted to try the drive thru to see if I would be able to get the same quality as my dine in experience but quicker than my pick up experience, but that remains to be seen.

I had been waiting for the grand opening of this place so I had to go right away to see what they have to offer. It is a beautiful and espacious building with many tables and booths and a long salad bar, which I think will be their main focus of attention. I had to try it so I went for the managers special, a half sandwich (I chose an oven roasted trky panini) and a side salad bar (which is a nice size). The panini I got (if you can call it like that) was a wrinkled white bread with a few pressed marks, trky, guacamole, pepper jack cheese and thousand island dressing and even like that it tasted bland with no wow whatsoever, my God, I think I have tasted better sandwiches at the PDQ. The salad was better, they have a nice variety of toppings like beets, green olives, feta cheese besides all the normal toppings you see at other restaurants. Also, at another station they have like mini muffins, nuts, seeds, croutons and crackers to complement your salad. They also have an ice cream machine where you serve yourself for FREE.
My hubby got the chicken Alfredo pasta with a side of garlic bread and he did not like it at all, pasta was overcooked and the meat and sauce he said tasted like they came from a frozen bag. We really thought maybe they would at least sauté the chicken and sauce to make it fresher. Big dissapointment. We ended up paying $ 20 something and the only thing worth it was the salad. What a shame because the building is beautiful and it is well located.

Having heard buzz about a Jason’s Deli coming to Madison, we were excited to try it! After a bustling day of holiday shopping this past weekend we swung through their drive-​thru which was handy for a dreary Wisconsin winter day! We had the Chicken Pasta Primo (which came with garlic bread) and an order of the tomato bisque soup. Admittedly our wait at the window was a little long, but they gave us a delicious cookie to tide us over! But the food was great… a really nice option for drive through that isn’t fries or burgers! The chicken pasta was prepared perfectly with great chicken and tomato sauce and parmesan. Also, the tomato soup was chunky and tasted like it was «real» tomatoes crushed in there! Overall I would say it’s quality food at fair prices, with no high fructose corn syrup in anything (yay) with very friendly staff and service! Check it out!