Tire Engineers

These people are so rude… I have two different cars and have been there over 5 times every time I go they act like its a problem I am there! Brought one of my cares back after having it worked on and told them I am still having the same problem, They replied «Ok so… what do you want us to do now??» Seriously!!! Don’t ever ask the lady with short hair a question about what your paying for because everything is a problem for her!!!
Never going back again! Wish there were those days of people caring and had customer service!

Every time I’ve been here it has taken sooooooo long! I think, they just have more business than they can handle. If you go you better drop your car off or bring lunch! They do great work though, just takes too long for me.

I went out of my way to write this review. Grew up in Madison, lived here most of my life, great town. went to Upton a month or so ago to get a basic oil change, all seemed well. While cleaning my car opened up the hood to check on things.
They completely broke off my dipstick, for the oil, to a knub. Never heard a word about it or an apology or offer to replace it. They just acted like I would never realize their mistake. And now it is virtually impossible to pull it out because of how low the break is, which in addition will make me have to shell out the money to buy a new one.
Do not trust the guys at Upton Tires.
I know it’s not a major ordeal, but i still think it is very shady for them to just break a part off my car and not even mention. I will no longer use upton tire pros and tell my friends and family to carry their business elsewhere as well.