Wendy’s

Pros: it’s fast, it’s pretty cheap, frostys are yummy.
Cons: fries taste like oil.
At my last visit (Jan 2016), the employee working the register seemed more interested in making conversation than helping customers. Small talk is fine, but when you’re spending two minutes telling me about the tattoo you’re going to get when there’s a line behind me, that’s not good. When he finally stopped talking to me and assisted the guy behind me, he exclaimed, «You come in here a lot!» while the guy was in the middle of his order.
That same day, there was another worker (a middle-​aged man, I assumed was a manager but I hope not) who didn’t seem to be helping customers or the cooks. Just hanging out behind the counter. He continuously was talking very loudly — not only yelling for people across the restaurant, but purposely making sure his conversations could be heard by every customer and worker. Completely obnoxious and unprofessional.

Wendy’s is fine, especially considering it’s the only fast food burger place around the area (not counting five guys and mooyah). The outside is kind of sketchy, especially at night, but the inside is a bit more inviting. The staff is pretty nice, and their food is decent.

I won’t patronize this Wendy’s anymore unless I feel like slumming it. Street crud congregates in there. on one visit I was sitting eating my spicy chicken sandwich when a lone wolf sauntered in, looked at me creepily, said «How ‘ya doin, honey?» I’ve had a beggar get hostile ’cause I wouldn’t give him a dollar. A tramp, filthy from head to toe has been allowed to hang out there. During racial protests I received a sullen look from a cashier who plainly resented taking my order. I agree with the other one star reviews. Haven’t seen any flies but this piece of information discourages me from setting foot inside this fast-​food dive again. In fairness, outside of that aforementioned one time, staff has always been courteous to me. Competent managers are required here.

Amidst the desert of smoke shops, artsy gift shop (pe?)s, East Asian/​Indian/​Tofu/​Coffee fusion houses, hat shops, bars, and hipster clothing boutiques… there stands an oasis, friends.
It can be grueling, crawling through all those smaller businesses with unique visions and wide eyes. As you stroll along the uniquely named businesses and the earbud-​laden millenials, you may feel the world shrink around you. What are these things? Who are these people? Sometimes you just want to be reminded that corporate conglomerates work. That capitalism at its most craven still works. And make no mistake, a frozen square burger is capitalism at its most craven. You know what? It does kinda work.
Don’t get me wrong. The food is not good. The employees are not excited. Nothing positive or uplifting or worthwhile is happening here. The menu is the same limited nonsense that every «classic» burger joint has. The food is prepared quickly and thrown at you in a grease-​stained bag. But, as you stroll down one of the more unique streets in the country, can you get the same frosty and fries that you can also get in Topeka, KS? Yes, you sure can. The system works! Does it taste passable? I guess!
So let them have their bubble tea! Let them have their stupid frothed lattes! Let them have their mediterranean omelette situation! Let them have some stupid sandwich with «pesto» on it, whatever that is! You and I, pal, we will have a plain old square burger. We will stare misty-​eyed at our Norman Rockwell calendar. We will receive our grease-​stained bag and sigh wistfully because it feels like home. We will have muttered reservations about «those people,» whoever they may be. We will swear we are happy with the familiar, but in the back of our minds that tingle will always exist: we will know that we deserve better.
Wendy’s: you deserve better.

There is no doubt why the place was empty. I had a pretty identical experience to the reviewers before me — staff was speaking inappropriately, there was like 6 of them there. The first 3 tables I thought about sitting at were prohibitively dirty, which with all those guys back there talking one word figure they could have wiped down some tables. Also flies, if there were flies in the dining room you have to imagine there are flies in the kitchen, falling in the food in the oil, etc. it’s inexpensive to get rid of flies too, a multinational corporation can afford to prevent flies, so the management must be pretty lax. We ended up leaving.

Went into Wendys on state. They had very rude customer service. Their employees look like they are strung out on drugs. My baconator had 1 strip of bacon. Meat wasn’t cooked fully and fries had 5 times too much salt. There should be a quality rating restaurants should have to be allowed to be on state or the capital square. I will no longer go to Wendy’s on state again.

There was no line wich was great but while discussing what to eat with my wife had to listen to two Co worker s speaking with vulgar Language about there sex life. Was not given an option of wich sauses to go with my nugets or did they even try to sell me other options. Wich is fine but rather hear that then the ongoing conversation from before. Keep it classy Madison…

When this Wendy’s opened, it was extremely well-​run. The staff was on point, and the managers did a great job of moving things along.
That lasted for about a week. Since then, it’s become an embodiment of everything bad about fast food. The employees are really dredged from the bottom of the barrel here. On more than one occasion, I’ve had someone completely stop taking my order to talk at length with some friends who had just walked in. Orders– even incredibly simple orders– are routinely botched. The restaurant has flies.
I’m glad that there’s a Wendy’s on State Street. I just wish that it wasn’t such a crappy Wendy’s.

I don’t get why there aren’t more fast food places on state near campus. It seems like the perfect market (broke, drunk college kids) but I digress…
They remodeled the entire interior of this place, and the ordering/​pickup area is now separate from the dining area, something that always caused a problem at the old TBell. The employees were extremely friendly and seemed like veterans even though the place has only been open 5 days. Service was SO FAST. I got my drink (from one of the two coke freestyle machines-​i got diet Barq’s vanilla root beer!) and when I was putting the lid on they called my name for my food. The burger was prepared very nicely and actually looked like what was on the menu board. The fries were a bit soggy and not too crisp, but not the worst i’ve ever had. I went at dinner time on a Friday and there was a bit of a crowd, with the manager asking people in line to «form two lines» near the registers. I can see this being an issue especially late at night with drunk folks not paying attention and slowing things down, but we’ll see.
Clean, great service, and well prepared food. I hope management can keep the riff raff out so this place stays here for the long haul.