DoubleTree Hotel

This hotel is nice, its located in a place to make it convenient to where Im going. The rooms clean, and service was on point. Parking in back is good.
My one and only complaint is theyre wifi sucks! It drops off every few minutes and theres no continental breakfast! Im not sure why there isnt breakfast, they only provide a bowl of fruit with bananas that are turning brown. Not very appealing looking.
To me these two things are unacceptable. In this day and age of technology all hotels should have complimentary wifi that works and breakfast. Not too much to ask at all for what it costs per night.

although the people in this hotel are very good there are a lot of issues we had with the whole place. first the bed was mush way too soft we could not get a good night sleep. the restaurant connected to this hotel brings it way, way, way, down it was probably the worst breakfast I have ever had and you had to pay for it. Stale bread lousy eggs and so on… and twice while my wife and were in our room someone just walked right in. card keys didn’t always work several people got stuck outside the back door.

We stayed here for a week, GREAT price for 2 rooms. And the experience, I can only speak with the 2 I dealt with the most, Richard and Joey. From the moment we checked in, being welcomed, and every time Richard saw us walking through the lobby, «how’s it going Mrs. F» giving that personal touch. Just always so kind, Joey was very kind and helpful too, being that clearly we from out of town and although we could google things it’s much quicker and easier for a local to know its nearby cities. The inside pool was a nice touch being that the weather is unpredictable. This was a great experience all around. Would definitely stay here again.

A very loud hotel. Traffic noise is brutal from Rt 17. Noise attenuation between rooms was poor. That said, the room was clean and the staff was friendly and helpful.

This is not the hotel you want to stay. The room is dirty. The interior is dated and not well cared for. The Internet service is very poor when you can even get it. The restaurant food is ok but the service is very bad. You can hear the highway from the back of the hotel

This hotel is located about 15 minutes from NYC. When you check in, they give freshly baked Chocolate Chip Walnut Cookies. We bidded on Priceline for a hotel room and got a room with a king size bed. We tried to request a change but they didn’t have rooms with 2 double beds. Our room was one of those accessibility rooms located near an elevator. The room and bedding was clean and smelled fragrant. I’d give them a 3.5 star for cleanliness.
However, I don’t recommend staying here on Friday to Saturday or Saturday to Sunday. The room assignment was poor. Knowing that there is a big event happening in the hotel. Please don’t put your non-​party guest next to those partying guests who don’t sleep.
It seemed like there was a party happening next door with dozen of rude English and Spanish speaking guests talking loudly from 1:30am-3am. Guests should respect that there are other guests trying to sleep at that hour and they don’t have the whole hotel to themselves. We called the lobby to complain about the noise but the hotel staff couldn’t do much about it as they couldn’t leave the front desk. They said they could call the police if they don’t quiet down within 10 minutes.

I stay here a few times during the year for business. The front desk staff is polite and helpful. The last two stays they tried to put me in room 216 right across is the icemaker and elevator. Since the walls are very thin you can hear ice buckets being filled all day and night along with the bell of the elevator every time it opens. The young lady at the front desk moved me to another room, and gave me a courtesy call 10 minutes later asking me if the room was ok. Good customer service. The gym was good with some free weights and cardio machines. The breakfast buffet in the morning is fair, however if you get tired of scrambled eggs the staff will make your eggs any way you want at no extra charge. The breakfast buffet is located in the sports bar/​restaurant Boom Burger. In the evening it has pretty good burgers and a good selection of beer. There are also flat screen TV’s everywhere you look, so if you like sports this is the place to be. Overall it’s a good hotel. The only real problem is the thin walls, so if you have noisy neighbors you better bring earplugs.

I just spent a week here. I will never be back.
The attached restaurant just simply sucks.
The beds are too hard.
The TV won’t work if there are any clouds in the sky.
Internet speed is worse than dial up.

It was just whatever, stayed there for a night or two for work. The hotel itself was pretty nice, and the room itself wasn’t bad, although I got put in a room with a broken door. Their advice was just to slam my body into the door repeatedly until it opened every time. (Maybe because I booked through a third party site and maybe got a discounted rate? Either way this isn’t acceptable) Besides this my stay at the hotel was fine, but I would probably not go back there again.

I lived in double tree philli yesterday. Both two Double Three hotels have the same stars and prices. However, yesterday’ is much better! This one has a worse room, and cars are parked in front your window! Service is good, and cookie is sweet as usual. The good thing about this hotel is that they have free wifi.

Good hotel with a burger place on site. On a major road but you can still walk to two great restaurants close by. Rooms were being upgraded at the time of my visit in 2013. Had to upgrade a star because they are improving the hotel and management is much better. They show they care and want to provide great service to guests. I will stay again in the future and may see fit to upgrade to five stars for this hotel in it’s category. Great job improving your establishment Doubletree.

Do not be deceived by the look of the lobby. The reception desk at night was much more pleasant to deal with that the morning staff! Checking in, they were very helpful and gave us directions for places in the area. We did get the warm cookie. The morning person was very nasty. We had requested a late check-​out and kept emphasizing an extra charge if we did not check out in time. We understood the conditions, but he was being very rude about it. The rooms are your basic, standard, outdated hotel room. I’m easily disgusted, so I’m glad I showered before we got to the hotel that day. It was in need of work and again, basic. The closet doors were off the track and the air conditioning unit was a pain to figure out, so it wasn’t working properly. There is a ballroom for those that are interested and plenty of parking. Boom burger is also attached to it and serves breakfast. There are plenty of bathrooms in the lobby and ground level. I’m glad it was just a quick overnight stay for us because I couldn’t wait to get home.

A nice stay as usual — the disconnected ice machines were a hassle when we needed ice. The restaurant attached to the hotel has changed to a Boom Burger. Really fresh burgers and fries. The atmosphere was a little upscale for kids, but we made it work!

Don’t let their pictures fool you, there’s nothing special going on here. Absolutely nothing. Here you pay hotel prices and get motel charm.
I found several things wrong with my room including sliding doors that didn’t slide, burned out light bulbs (so obvious), a nasty dirty wall heating unit and a thermostat that does nothing.
It’s cold in here at night! I’m taking ALL the covers off the unoccupied second bed and putting them on mine to try to keep warm. How much am I paying for this place? Triple digits.
A switch plate fell off the wall when I unplugged an appliance and there is old hair stuck to my new (?) shampoo bottle. Do they have building maintenance?
AND the room overlooks a sea of rooftop air conditioning units. Nothing special here.
Try the Sheraton Mahwah instead. They have a first-​class operation going on.

The staff makes this a four star review! I stayed one evening while traveling for work. I was giving a presentation at a nearby facility, and this location was quite convenient.
Upon checking in, I was given the traditional Doubletree cookie (still warm and a true calorie bomb, but tasty nonetheless). My work colleague grabbed a drink at the adjoining burger bar (called Boom) while I freshened up. The hallways on the first floor were a bit tired, but it is a high traffic area, so I suppose that is inevitable. I noted the business center on the way to the elevator, for future use.
The room, located on the top floor (3^rd floor), was gigantic. It had a living area, complete with a fridge, microwave, and all the necessities to make coffee. The sleeping area was adjoining this room and had its own TV (for a total of 2 TVs in the room). The bathroom was a bit on the small side, given how big the living area was. In retrospect, I would have considered dedicating a little more space to the size of the bathroom. Despite that, the bathroom had everything I needed, a good hairdryer, and some all the hygiene stuff you could ask for.
In addition to the cookie, there were three chocolate squares and two bottles of water waiting for me in the room. I left the chocolates behind, but definitely put the bottles of water to use. The business center allowed me to print off my boarding pass before my presentation so that I would be all square for a morning departure.
As I said in the beginning, the staff really was fantastic. When I woke up and found the receipt under the door, there was a greeting card in an envelope attached to it. It was a handwritten thank you note, including the details about hoping that my presentation went well. When I left to head for the presentation, the woman at the front desk wished me good luck. Finally, the morning of my check out I received an email from the general manager of the hotel thanking me for the business.
In summary, a three-​star hotel with nearly five-​star thoughtfulness.

We spent a couple of nights at this Hotel when visiting this part of the world.
Just an average hotel on the lower end of DoubleTree brand, in my opinion.
Rooms and beds are a-​okay. Have to walk a lot to get to your car or the front desk. And there were a few places where we had to pick out bags up to get the from the elevator to the main level — no ramp or such.

Less than what I expected. Cigarette burns throughout (non-​smoking) room, which we almost didn’t get, even though that’s what we booked.
Warm Cookies are a nice gesture at check in.
Cleanliness and care for the room. Eh, clean to what standards?.. I guess since I am a professional cleaner I have high expectations for a (3*) hotel.
Head board of the bed had what looked like a kid wiped (sorry to be so blunt) snot down the front of it, but you could only see it if you were looking for impurities in the room (like I do.)
I like to know that even if the quality of a hotel isn’t quite what you’d want, that they’d at least keep it sanitary for you. But this one kinda let me down. Even though the quality of the room was good, the cleanliness was lacking in my book.
Oh yeah, there was also what looked to be like ‘clippings’ from a man shaving his face perhaps. Which was gross. There were only a few, but they were right on the bathroom counter and I am quick to notice little things like that.
Very comfy bed, and pillows :)
I’d stay again (even though I did wash several things upon arrival)
If they had on point, professional house cleaning this hotel would be a little better.

Clearly the other reviews are not recent… I think TripAdvisor’s reviews are a bit more accurate right now.
As for my experience, I was surprisingly disappointed — even moderately annoyed — at the poor impression I received on my first night.
Many small but important things will cause me to not come here again.
What I found disappointing or downright unpleasant:
— Cleanliness
— Maintenance/​general upkeep of property
— No room service/​restaurant available during my visit
— The method in which the GM decided notify HiltonHonors guests (or any guests) about the lack of room service
Location is also confusing… tricky to look up online/​GPS. I will try the Fairfield Inn next time I’m in town. Quite disappointing for a Doubletree.

My experience here was quite enjoyable and memorable. The love of my life brought me here for my birthday visit and we were greeted with a warm cookie: D how sweet! The bed was soft (for those of you that like that sort of thing) so I had a couple of days with back pain but I personally do best on an ultrafirm mattress. And for whatever reason or another we were put in a Smoking room, I believe it was either a king in smoking or two doubles in a non… BUT at least we were at the end of the hallway so my pregnant self only had to endure the smell as I walked down. Our room didn’t smell very much if at all. Maybe it was the gorgeous flowers he bought me :)
They have an indoor pool and jacuzzi, a fitness center and a car rental place on site. Everyone is super friendly. There is a restaurant I think, but with ²⁴⁄₇ diners around, we never visited it. the bathroom was nice and always stocked. They replaced the towels even when I made towel animals and they didn’t dismantle them hehe. The tv was nice and big and a flatscreen. Internet was reset once a week with new codes but all you have to do is ask. I’d certainly stay here again.

Well, this place was recommended by the coordinator for our training/​workshop. It had a shuttle bus to and from the company which was nice. Also, it had a nice business center to check email and print out tickets. The fitness was also nice as well. I just remembered my room being especially cold with AC cranked on high for some reason. Plus, there was condensation on the carpet next to the AC unit. Otherwise, the room was not too shaby but could have been nicer. I would have to say the steakhouse which is in this hotel is really good so that makes up for the average room. Plus, it is easy access right off I-​287 which is nice. The world series was on in the restaurant with the Phillies but ended up watching it in my room.