Malden Family Medical Center had won me over with their care and dedication. The care that Dr. O’Connor has show me is unsurpassed. She has called me at nights after situations just to see how I was doing. If needed, she would make time to see me if really important. She’s a first year attending, but seem more. I had a good sized cyst in my neck. Dr. O’Connor recommend a 3rd year resident with a quick appointment time. Dr. Brahver did have a resident with her, but Dr. Brahver did the procedure herself with some questions. The pain I felt was from the Latocaine shot. I then felt a very little pressure, the scalpel, then the pressure of pushing the cyst out. No suture and a scar that you have to look hard to find. I just don’t recommend using them for any blood lab test. For that go to Whidden’s out patient lab and see. Ajla. She a fantastic phlabotmist! Just don’t use Whidden for other services, especially ER and inpatient.