Mikes Auto Body

5 stars all around! I got into a car accident in early January and the car needed thousands of dollars worth of repairs. My husband had used Mike years ago and immediately said we are bringing the car to Mike’s. SO glad that we did. A little over 3 weeks and I had my Rogue back and in 100% tip top shape. Throughout the entire process Samantha was amazing, always had an answer when I called. Their customer service is top notch! Mike and his staff are truly there to represent and look out for their customer. No corners are cut! To top off this amazing experience there was still a slight problem with the car alarm. Mike had me come in — gave me a rental car for the day (which he picked up the charge for) and had it fixed in no time. As much as I hope I don’t need to have body work done again to my car at least I now know an amazing body shop to use! I will always highly recommend them as well.
Thank you Mike and staff for making what was a horrible experience a better one with your friendly service, top notch repairs and all around friendliness!
Erin B.

Mike’s Auto Body in Malden is second to none! My brand new 2016 Subaru WRX was rear ended less than two months after I bought it. Of course I wanted to find somewhere that would do good quality work on my car to make it brand new again. A lot of people recommended Mike’s in Malden. After seeing their work, I knew this was the place I wanted to take it to. They don’t cut corners. They put in 100% and used all OEM original parts. The trunk floor was crushed and they cut it out and replaced it with a brand new one! Most places would just try and pull it out and «fix it». They seriously went the extra mile, and made sure things were done right. They made what would’ve been a stressful time, painless and easy for me. They dealt with my insurance and kept me updated the whole way. They love what they do, and it shows in their work. I got my car back and it looked awesome! I’m extremely happy with my decision. Thank you Mike and everybody who put all the hard work into making me a happy camper. :-)

Scrapped my right front fender squeezing into a parking spot. The car has been wrapped with 3M Paint Protection Tape, so that means taking off the bumper, remove the original tape, paint the bumper, and reapply the tape. Sounds daunting, but Mike’s did a fantastic job. The cars looks just like it should now. When I picked up the car, Mike’s had done a complete wash on it. The wheels are sparkling clean, and even the tires are shiny with the tire treatment stuff. Now, that’s a body shop for keeps!

New to the area & didn’t have a go to Auto Body Shop for a bumper replacement, out of pocket for the repair bill. Consulted Unilocal & after visiting 4 shops in the area it was clear Mike’s was the best choice. Very, very happy with the work done & level of service. Eric & Samantha are sharp, professional, & detail oriented. Will definitely use Mike’s again!

These guys are simply the best! As someone who just moved into the area recently I was unfamiliar with any reputable body shops so after some searching I came across Mikes Auto Body. I needed to have my BMW 335xi’s rear bumper replaced and after calling Mikes I decided this was the place.
The work they do is top notch, they keep you informed about the progress the entire time, and the prices are very reasonable. They even ask you if you want anything else done while your car is there. I wanted my alignment done so they brought it to a tire place they use and had the alignment done which saved me an additional trip. They also have a great relationship with the Enterprise Rental Car across the street so you will never be without a car.
They seem to specialize in German cars but even if I didn’t have a German car I would have no problem bringing it to these guys if I needed work done.
Overall an excellent auto body shop and if I ever need work done (which I probably will because people in Boston are terrible parallel parkers) I will be coming back to Mikes.

Mike’s Auto Body loves cars and takes care of your car like it’s their own. Co-​owners Mike & Eric are super professional, helpful, friendly, knowledgeable, and completely fair with pricing.
I observed everyone working there to be smiling and focused on their work. Their results are impeccable.
I would recommend them to everyone who wants the highest quality, above-​and-​beyond service, attention to detail, enthusiasm for great results and sheer talent in the craft.

Mike’s Auto body is again the best! My almost new Ford F150 FX4 was side swiped by a flatbed truck in our parking lot. Caught the guy on the surveillance video a few days later and admitted his driver hit. Thanks for telling me.
Anyway, off to Mike’s where they had done an awesome job on my BMW, and Eric was so helpful. Went over the truck in detail, he noticed damage that was not apparent. Made the correct repairs to the headlight, fender and hood. Brand new truck, black metallic paint, can tell its been repaired. On time and on budget.
Great service, quality and price. All three, you seldom get these days.

These guys just did an amazing job cleaning up some annoying scratches and chips on my brand new Cayenne Turbo S. They also installed a skid plate, going out of their way to make sure it was done right with perfect fitment, completing the installation according to Porsche specifications. Mike & Eric even texted me pictures of the work real-​time to make certain that I was absolutely satisfied with it. When complete, they delivered the car to the detailer for me so it could be wrapped in Xpel from head to toe.
This was by far the best experience I have ever had with an autobody shop. I understand they enjoy an excellent reputation in this area — well deserved.
Thanks!

Eric worked on my MB CLA-​250 after a bad encounter with a pole in a parking garage which left multiple scratches on my door. He worked with my insurance to ensure everything was paid for and that the work was done impeccably. I am very happy with the quality of the work — looks as if there was never a scratch there! I would trust Eric and Mike’s Auto Body with all my future auto body work — though I hope there will be no more pole encounters in my car’s future!

Mike painted me Honda Insight. When I received the car back from paint I was blown away and speechless at the same time. The attention to detail is amazing. I could not be happier about this. thanks again Mike!!!

Well it was a beautiful Saturday afternoon in November when I got into an accident with front end damage to my car. I called the office (Eric) set up to drop the car off that Monday to have insurance take a look at it. Everyone was very professional and helpful. They set me up with a rental (through my insurance) kept me updated with their facebook page (pictures that showed the progress of the car).
I got the car back in timely fashion and it came out better than when I picked it up brand new. Mike worked his magic on the car and can’t be any happier with the final product. They actually fixed a factory defect with the hood and front bumper, so it looks better than new.
I suggest Mikes to anyone looking for Auto body work. Great quality and stand up guy’s that work there. A+

I have been to Mike’s for body work on two separate occasions. Back in 2011, I had some minor damage on a panel on my BMW Z3. Based on a recommendation, I took the car to be repaired at Mike’s. I wanted to make sure that the work was done right, and I was not disappointed. The end result was flawless.
On a more recent occasion, I brought my Jetta in to fix some front bumper damage from hitting a stone. I had also brought it to two other auto body repair shops for quotes, both of which had told me that I would need a whole new bumper. Eric at Mike’s assured me that he could make it look like new for about half the cost of replacing it. Once again, I was highly impressed with the result and was also relieved that I saved hundreds by bringing my car to Mike’s rather than either of the other two shops.

I set a high bar for service and don’t often find a level of service that would inspire me to take the time to write about. Mike and his entire crew have done just that.
My wife’s GLK350 got hit overnight while away in CT. We went through the trouble to get the car to Mikes based on past experiences I had with Mike’s. It was well worth the extra effort. The car looks as new with mike taking the time to address every little detail. The team there takes great pride in the work they perform and more importantly make you feel liked a valued customer.
It’s been the best experience we have had in all our years of car ownership. Mikes is the consummate professional
Matt

Do you own a performance Porche or a sad photo of you and Jeff Gordon? You do? Great! This is your place!
However, if you don’t, and if you value yourself and your time, stay away!
I went out of my way to go to Mike’s Auto Body on a friend’s recommendation.
The repair work? No better or worse than others.
The time the repair took? Inaccurate quote (took more than a half-​week longer than quoted) and difficult to get answers once my car was in their hands.
The customer service? Sucks.
When I dropped my car off, I talked with Eileen about my repair and about getting a price quote for me on a tire pressure sensor since mine is faulty. She tried to look it up right then and couldn’t find it, so she wrote a post-​it note about it and stuck it on the front of my file. Great.
So fast forward to the day AFTER my car is supposed to be ready, and I call to find out the status of the repair. Eileen tells me she can’t say for certain but will call me back the next day. I ask about that mechanical part, and she says she’ll look into it.
Two days later, I call back to find out the status of my car (since she never called me as promised the day before), and she tells me it’ll be ready in the next couple of days. I ask her again about the price on that mechanical part. She says she’s not sure and says it’s not necessary. I tell her I realize that but I’d like to know none-​the-​less because I’ve been quoted both $ 20 and $ 900 for this part and would like to know which it is. She says she’ll look into it.
A couple days later, I am finally able to pick up my car. Eileen isn’t in, but Mike is. I pay for the repair and ask him about the part. He tells me it isn’t necessary. I know. But how much is it? He has no idea. Says he hadn’t heard about it until that point. I point to my paperwork on the «to shred» pile and point to the post-​it note right on top. He says he’ll look into it first thing Monday morning.
That was a week ago. I called today to ask about the price on the stupid part. Mike answers the phone and initially tells me this is the first he’s heard about my asking about this. Really? Dishonest or early onset Alzheimer’s is what I am thinking. Anyway, he then rethinks this course of action and tries a new one. «We don’t do mechanical work here.» I am not asking you to do the work at this point; I just want to know the cost of the part. His response? He got rude with me. Ok then, I have no intention of bringing any further work to you — ever. And then he hung up on me.
So if you’d like to drive to a totally inconvenient location, have your repair take longer than quoted, deal with radio silence on the status of the repair, and essentially get treated like something on the bottom of my dog walker’s shoe because you don’t have a performance Porche, this is your shop. However, if you have a shred of intelligence or self-​respect, stay far, far away!

It’s a Saturday afternoon with a snow storm looming. I can’t get work done on my car during the week because of work, so I was determined to make it happen today. I’m new to the area, and had no references for mechanics or auto body technicians. I thought that, combined with my Missouri plates, would do me few favors in this search.
I called Mike and he was the only person I’d called that said, «sure, come on in and I’ll take a look». He charged me less than anyone else quoted me, despite the ‘on the spot’ demand. He went past the mirror replacement I came for by also repairing my loose door panel. Mike is a professional and competent guy who, from what I observed, cares a lot about what he does. I was communicated with clearly and honestly, and am completely satisfied with the work done. that’s what makes this a five star review.
I recommend anyone in Boston/​surrounding areas that may be looking for an auto body guy to give Mike a call first.

Can’t say enough good things about them. I had some door damage done to my car and got it repaired here. Honestly I can’t even tell it happened. It’s so bright and shiny; and they cleaned the interior and exterior of the car fantastically, something I was completely not expecting. Both Mike and Pam (I think it was Pam — the nice front office lady) were warm and wonderful in the short amount of time I spent with them. I will definitely be back for any future repairs and will recommend them to anyone I know! Thanks guys!

I came to Unilocal as I typically do to find the safest bet for whatever I need. Mike’s was the best rated in the area and thankfully was just a 20 minute walk away. I brought in my car which had been hit while being parked on the street by my house. No idea who did it, and because of that, my insurance company said it wasn’t covered. EEP!
Thankfully Mike understood my situation and worked with me to come up with the minimum # of repairs and parts necessary to get it safely drivable again and to take care of the biggest aesthetic issues. The car looks better than I thought it would; you wouldn’t know it was hit unless you looked really closely. I’m really happy with his work. When I got my car back and drove to work, I noticed I had the sound of rushing air in the door when on the highway. I called Mike’s and they said bring it over. He made adjustments right there and gave me a little jar of leftover color-​matched paint so I could do some minor touchup stuff in the future. Nice touch!
One thing you should know if your insurance company isn’t covering your repairs is that they DON’T ACCEPT CREDIT CARDS! That’s probably one of the reasons their rates are lower than a lot of other guys in the area. It’s an inconvenience no doubt, and it may mean getting a bank loan if you have a huge repair, but it’s cheaper for everyone in the end.
Conclusion– Mike is a class act; an honest guy who runs a clean shop. If I need auto body work in the future, this is where I’ll go.

Mike runs a very honest business. I was looking for someone to install a new body kit and fog lights on my car and I wanted to make sure that the place I went to did it right. You want to make sure they follow instructions by the manufacturer, does it with a nice touch (using the right tools, applicants, etc), and puts it on straight and leveled. Mike understands all of this and treats your car as if it is his own.
Before I ever walked in the door, I called from home to get a quote. Mike refused to give a quote until he looked at the parts and your car, which is a very good sign. Otherwise people make promises they can’t keep. I emailed him the parts I am looking to install and how much I am paying for them. Mike immediately called the manufacturer to see if he can get the parts for even cheaper than I could and pass on the savings. It wasn’t cheaper but the gesture I certainly appreciated.
I brought the parts to his garage as soon as I got them and Mike and his crew went straight to work. They got me a discount for a rental car at Enterprise for one day. I hoped for a FREE rental but you can’t have everything. I came back the next day to see the car and it was flawless. It has been 4 – 5 months since the service and my car has no problems (rust, electrical problems, everything still tightly attached). Everything good.
With the labor all added up, it cost ALOT more than the Dealerships quoted me. However, I just can’t trust a kid car mechanic at a dealership that just changes oil everyday to handle bodywork correctly. Aesthetics to a car is important to everybody and I’d have to live with it if they were to screw it up. Mike’s knows his stuff having worked on autobody and building cars for most of his life. He builds porsches and races them! He and his veteran crew obviously knows his stuff!
So glad I went to Mike’s and will surely go back if I ever have any bodywork to do!
Thanks Mike!!!

*I don’t feel like I can give a 5 star rating only because I haven’t actually had any body work done here*
Some nice person broke the driver’s side mirror clean off my car one rainy night. After Honda quoted me nearly $ 200 for the piece of plastic that is my side mirror and an hours worth of ‘labor’ to reattach it, I decided I was better off on my own.
I bought my own side mirror online and was left with only the mere dilemma of getting it back on my car. It was a Saturday and most shops were not able to squeeze me in. The ones that could wanted $ 40-​$ 50 to do the work.
I had heard good things about Mike’s and decided to give them a call. Not only did Mike tell me to come right on down, but he popped the mirror on my car in just a few minutes and refused to take any money for such a quick and simple job. I finally forced him to at least take $ 10.
I wouldn’t hesitate for a second to reccomend Mike to others. Super nice, honest guy who doesn’t take advantage of people that know nothing about cars!

I got clipped by a cab in NYC less than a month after buying a 3 year old BMW. It was heartbreaking considering the honeymoon with my new car had just started!
After reading the Unilocal reviews and lurking on BMW forums, I ended up at Mike’s. Mike did an amazing job on my car. The paint match was flawless, and the car came back to me quite possibly looking better than when I bought it. These guys really care about cars and their customers, and I don’t hesitate to give them 5 stars as they really went above and beyond and paid attention to the important details. As AC said, they really are committed to fixing things «correctly and completely» and Mike personally explained to me what parts he was going to use and why. They got the car back to me even sooner than I expected and the whole experience was completely painless.
Also, I want to add that after my experience working with Progressive on this claim, I’m switching insurance companies. Make sure you read the fine print. Yes the online agencies are convenient when it comes to signing up, and they offer good rates at the outset. But do your homework!