KFC

Tell me, how does a restaurant that has the word CHICKEN in it’s title, run out of original recipe breast pieces? We were told we could substitute grilled or extra crispy or wait another 15 minutes for regular recipe (this after having already waited 10 minutes). This has happened to us twice but it won’t happen a third time because we won’t be going here again. The restaurant is also filthy. As we were standing at the counter I looked between the registers and there was a layer of dust and other filth. I mentioned to the young girls who were wiping down trays that they might want to clean between the registers. They nodded their heads and when my back was turned my husband saw them roll their eyes. The area that had containers with packets of ketchup, salt, etc. had a layer of dust on them, which meant they hadn’t been wiped down in quite awhile.
One of the doors had no inside push bar and was locked — which is against fire code, and there were bags of garbage piled up around the dumpster, against health code. The last time we went to this location we had horrible service, I complained to their corporate office and actually spoke with the district manager. He assured me he would keep on top of the restaurant and sent me a $ 5 coupon (big whoop). Either he was blowing smoke or the manager of the store didn’t listen to his boss.

3 stars becuase who doesn’t like them some KFC chicken? The service here on the other hand is a JOKE! One thing that bothers me is if KFC is going to put out coupons for their customers to use then the staff needs to know how to ring the order in with the coupon, and this wasn’t the first time I have experienced this at this location. For fast food KFC is one of the places high on my list. I like the fact that they have to actully cook the chicken. I love their buscuits as well. Their sides are sort of blah but what do you expect? It is fast food.