Appliance Services

My tenant brand new washer has been fixed four times by Appliance Services since last May. All of show the same problems, small sock stuck inside. Only 10 minus job, just take out a sock, charged me $ 150 twice, $ 75 once. If you do not mind, cost $ 75 job, charge you $ 150, call Appliance Services.

Couldn’t be happier with their expertise and service. I had a months-​long «engagement» with Electrolux about whether my broken ice maker was covered under warranty. Electrolux doesn’t think customers know how to use the internet and therefore can’t discover the hundreds of other customers with the same problems. ASI’s was the fourth technician to look at my ice maker. He knew exactly what was wrong. He knew it couldn’t be fixed. He became my advocate in dealing with Electrolux and told me that I would hear from them within 72 hours. I almost laughed when he said that, but they called! Today I finally got a replacement refrigerator. I will never go anywhere else for appliance repair except ASI.

First service call place Friday afternoon, 9−5−14 for a dishwasher repair. 2.5 weeks and three service visits later, still does not work. Did need to wait 1 week for a part that did not fix the problem. Only two technicians in the company. Difficult to get prompt follow up. After today’s visit at 11:00 am, the machine failed again by 2:30 pm. The company was unable to get a tech out the same day. I did get a call at 7:00 pm offering to come on Friday, 2 days later. A woefully understaffed company. I was informed by the dispatcher that a dishwasher does not warrant, in their mind, emergency service. Very disappointed
Post Script
Tech called this morning and will refund our previous charges. The dude bailed on us. Twice the tech left believing he had fixed our dishwasher. Twice he was wrong. So much for standing behind your work. Back to square one, after 2.5 weeks. Ours souls have been broken. Our experience was completely opposite to the prior reviews. The service was neither timely or effective!

We have used ASI since we moved here ten years ago. Jim has serviced every appliance we have, and always talks us out of expensive repairs. He is very informative, friendly, and always on time.

Definitely rely on Appliance Services. Jimmy arrived on time and got right to work. He found the problem, courteously answered questions, and explained what would happen next for me receive a replacement fridge. If you need LOWES warranty work, ask LOWES to select Appliance Services.

Great and timely service! Very friendly on top of good service. Will definitely use these guys again!

Knowledgeable, smart, energetic, timely!
This is a family-​owned firm — when I scheduled an appointment, the owner of the company came (and on time!) to look over my non-​functioning Jenn-​Air cooktop. He knows the Jenn-​Air brand well. He was smart about figuring out what the problem was, and gave me a timely estimate of the parts and labor cost to fix the cooktop. When the parts arrived, he thought again about the diagnosis and phoned me to discuss it. Ultimately I decided the problem cost more to fix than the cooktop was worth — but I couldn’t ask for better service than I got from Appliance Services Inc. Strongly recommended!

The technician was on time and courteous. Listened to the problems I was encountering with a malfunctioning oven, troubleshot problem in concert with Jenn-​Air, and came back and repaired/​replaced the faulty parts. He was completely professional, seemed to know what he was doing and made the repairs without any hassles or problems. I couldn’t ask for anything more.