Baskin Robbins

The customer service at this location is rotten. Our niece took one lick of her ice cream and it fell on the floor. This can happen with younger children, but the problem in this case was that the server did not pack the ice cream in the cone even a little bit. They did NOT offer to get her a new one and instead told us it was management policy that they were not liable for ice cream once it left their hands. I spoke with the asst. manager and she rectified the situation, but only after enduring a long lecture about how they were losing money and it was our fault. Their were 7 people in our party and I can’t imagine they lost any money over a single kid scoop, but they’ll lose plenty in future sales. We will never eat here again!

TERRIBLE ICE CREAM AND SERVICE. Went there Sunday night. There was two people working one guy was trying to help everyone the other girl only wanted to help people getting shakes she obviously hated working and was worthless. I got a cookie dough shake it tasted and felt like Icy milk. Got to the bottom of it there was all the cookie dough sitting there whole at the bottom. The people with me got and ice cream and it was icy and not good! Never going there again!

I been to this location through the years with no problems but in the last couple of months this location sucks. They are closing the doors early before the posted time and it seems that the owner does not care. I know the employees do not care. Last Thursday night we (8 people) went there to get ice cream but again they were closed early so we went to SONIC spent our money there. I wish the owner would take an more active role in this location, do not hide the closing time. He needs to post them and live by his decision.

I scream, you scream, we all scream for ice cream.
Sure this review started off pretty lame, but how else should I start a review of a national chain of ice cream stores? Baskin Robbins was the place for ice cream when I was growing up. Now there is a trend of fancy shmancy frozen yogurt shops and no one eats plain old ice cream anymore.
Located in a strip mall next to Italian Pie, this location is great. The store is very clean, has ample tables and the workers are incredibly friendly. I would imagine it is difficult to stay friendly with the onslaught of kids, but they do a great job.
For the kids they have clown cones which are upside down cones with a clown face made from icing. These are a big hit. If you get one for your kid, make sure and get a cup as they can be messy.
They also have ice cream cakes, which are significantly better than any regular cake. If you get one filled with german chocolate cake ice cream, let me know and I will buy you a gift for a piece.
If you like ice cream, come here.