Vision Optique

Excellent company — I’ve had badly damaged frames for over 6 months and could no longer see with my glasses. The staff of my optometrist of 15 years refused to adjust the frames and said that I needed to buy a new pair of glasses. My insurance company recommended that I give this company a try. I just walked into the store and told them my problem. The young man took my old glasses into the back and straightened the damage frames out. I can now see perfectly again. I highly recommend them and will use this company again for any sort of glasses I may need.

Saturday appointment! First pair of glasses. Everything went smooth. Great service!

They took my insurance on Saturday and were quick and good. My new contacts seem to be pretty perfect as far as correcting my vision. Yay! I really did not feel like taking time off work to get contacts and these guys were friendly and obliging in helping me achieve that goal.

Gotta give these a guys a shout out. I bought some readers at Barnes and Noble that I really liked. Just a few weeks later one of the screws came out so they were doomed. Then I thought to just go by an optical store and ask for a favor. Well these guys were super niceand fixed my readers at no charge! Gotta love that.

I was hoping to get a basic pair of glasses here using my insurance plan. I estimated that the cost should be $ 45 and $ 60 bucks if I stayed under my frame allowance. The end cost was $ 145.00 and I feel like I have been ripped off.
My exam Copay was 10.00, they charged me 20.00 because they said I also had a medical exam. That was a surprise to me because no one told me I was getting anything other that a basic eye exam. Then they said that they don’t carry basic glass lenses which had a $ 0.00 copay, they only had the plastic with coatings for $ 45.00. Next they charged me $ 44.00 for taxes, I still cant believe that charge. I expected to pay $ 9.00 for the cost of frames over my allowance. That got me to $ 118 but when they rang me up it was $ 124.00. I gave them my credit card and decided I would ask more questions next time. What made me write this review was the extra charge when I went to pickup my glasses. They said that they had forgotten to charge me a materials copay of $ 20.00.
I don’t buy glasses often so all of these charges my be very legit, but I felt like I was taken advantage of by this company. I wish they would have taken time to explain what the extra charges were going to be before I had they exam and had gotten fitted for the glasses. When I asked questions about the charges they young girl helping me had some very vague answers that did not make sense, and the last $ 20.00 charge I paid without question just to get out of the place.
My recommendation would be to ask questions before you get your eye exam. Ask them to be specific about the charges and how they differ from your insurance coverage.
This is the first review I have ever written but its Friday and I needed to get this off my chest so I can enjoy the weekend.