Dreadlocks by Randi

So I read the reviews and decided to call and form my own opinion… should have listened to those who said that SHE IS RUDE!!!
Only putting a star because I have to!

ME:
Hey called you 3 times, in case you didn’t notice. I just need to make an appointment for which ever day you have free the earlier the better. I’m leaving Saturday to miami and need my locks done. Lmk your availability please. Thanks
I can go tomorrow Wednesday or Thursday early and Friday as well cause i start school at 3.
Wednesday i work at 5 so anything before then would be great.
Lmk what day you have a spot for me
HER:
We r Booked 2 weeks out
ME:
So why couldn’t you tell me that before? I understand you’re busy but every time i call or try to make an appointment you tell me to call another time. Now i have to go to miami looking like a hot mess man. Not cool. But is not your problem. No worries. Have a good day.
First call 12:31pm 00.41
Second call 1:10pm 00.29
Third call 1:11pm 00.21
Is she ignoring me or what?
MIND YOU THIS AFTER ME CALLING HER «ON HER DAYS OFF» «SUNDAY & MONDAY» She was cool at the beginning cause i was stupid enough to give her 250 without a problem to start my dreads. All she cares about is the money and even at that she sucks cause how she’s running her business sooner or later she will loose everyone that goes to her. Rude is not the way to run anything this is all about Peace and Love. SHE’S NOT BOUT IT. SIMPLE! DON’T GO TO HER OR BETTER YET GO TO HER AND YOU WILL MAKE YOUR OWN OPINION OUT OF IT.

Randi, Oh Randi! That woman is amazingly talented and sweet!
I got my locs done on November 4^th, 2013. It took about 13 hours to get my hair done. 13 hours seems like a lot but that time flew. I was actually quite sad when she gave me the heads up that she had 3 more locs to go.
While there, the shop was full of love. She ordered food for everyone that was there (3 clients, assistance and shop friends) without anyone needing to ask. We all watched tv on her flat screen and laughed and shared stories of our lives and the history of her business (a great story to hear).
She didn’t tug or pull on my hair but instead worked diligently and efficiently. She would explicitly let me know what she was doing to my hair and how the technique she is using will affect my hair. After 13 hours, I was way more impressed and happy with my locs. Right out of the shop, I was getting compliments at the train station.
Randi gave me an aftercare kit and explained to me how to take care of my locs. After a week, I had a little panic because I thought one of my locs were unraveling and she told me to come in that same day. I came in and she took a look and it wasn’t unraveling at all! I also told her that I wasn’t sure on how to dry wash my hair and moisturize my hair the way she told me so she did both for me right then and there. No charge, just very kind and supportive words.
I’ve called and texted Randi since at least once a week with questions and she answers them very thoroughly. I do not feel scared to communicate with her (like the way other reviewers were/​are), because she makes me feel welcomed and has never made me feel otherwise. Even her assistance is the sweetest person! They both feel like family and has given me open invitation to hang out at the shop with them anytime (an offer I will gladly accept).
Let me explain something:
Randi is not rude, she takes her business very seriously. She’s very honest and wants what’s best for you as a client. On another note, Randi can basically do anything and everything when it comes to locs whether they’re extensions or impossible knot repairs. However, She does not NEED your money, meaning she will not entertain people who come in with bad vibes or energy. That woman runs a successful business with or without you. I came in with a positive vibe and energy and that’s exactly what I received from her. You get what you give!
It’s Dec 1^st and my locs are looking fabulous. I’m going in for a wash and style this weekend! I’m actually looking forward to hanging with Randi and the people at the shop!

My husband has a huge horrible knot in his long head of hair. Randi seemed knowledgeable and nice enough (despite some of the bad reviews here) when I first spoke to her on the phone. She said come on in and it wasn’t until two weeks after that first phone call that we were able to go in (aka today). Not only did she scold us several times for coming in a couple of weeks later (uh sorry this is NYC, I got other stuff to do and some people just flake and don’t say anything)… but she and her sister said unnecesarily rude things like «Why do only white people come here with these problems» or «You think that looks good?». We tried to be polite and just laughed along… Obviously his hair is a mess but as a salon you’re supposed to help people look/​feel good and not in a rude condescending manner. Nevertheless we scheduled an appointment.
Three minutes after we left, he got a call from her saying, «I don’t want to do the job and best of luck». Why couldn’t she have told us that 5 minutes before when we were actually there? Maybe she does good work when she actually does it, but I find the way the service to be very rude and the way they run is absolutely unprofessional. Best of luck to YOU, Randi and your scary eyebrows.

I don’t write reviews often, but Randi is awesome! Both her and Nikki were godsends while I was in a desperate situation.
I had one massive monster knot-​ball that had formed out of unintentional neglect after one very busy month. It got so bad that I knew I needed professional help. But first I went to another salon (I won’t mention names), that made it into a huge matted mess. I knew I needed a dreadlock specialist and that was my only hope.
My best friend somehow found Randi’s info and contacted her to help me get a big ass knot out of my hair. Randi took the time to talk with my friend on the phone about my «predicament» and she gave him some helpful tips about how he could help me get it out. She said to call back if he was unable to.
A short while later when we realized he couldn’t do it, he called back and she moved around her schedule to take me in the very next day.
I had hair that was waist-​length. My only hope was to avoid having to cut it all entirely off and do a pixie cut. The whole thing up until I got to Randi’s was very upsetting and traumatic.
Nikki took good care of me and got that knot out after several hours. It was by no means painless, but I didn’t have to get a pixie cut. I lost a lot of my length, but that was partially in my own request that she just start cutting the knot because my head hurt too much. My hair is still considered long and is well past my shoulders. Nikki cut it into an even line and blow-​dried it for me when she was done. I was left with what is actually a pretty cool layered cut and I can wear it down all the time now. Very rock n roll!
While I was there, Randi was very hospitable. She fed my friend and I pizza and lots of Halloween candy. She’s also funny and made us feel very at home in her comfortable salon.
For what it’s worth I’m a white gal, and Randi told me that this surprisingly happens frequently and she’s dealt with it several times before. So ladies, don’t fret, call Randi, and she’ll get your monster knot out.
Thank you so much Randi! I learned my lesson, and comb my hair all the time now!

So like I said. I went there today it was such a nice atmosphere. Randi was super friendly offering water and pop. I couldn’t believe how fast I got my hair done. She had proper lighting and she loves what she does! I have never met anyone that ACTUALLY TELL YOU WHAT THEY PUT IN YOUR HAIR. She used all natural stuff which is good because that goopy shit is horrible. She makes sure she gives you the proper tools to maintain your locs. Oh did I fail to mention she gives you and after care kit which is super awesome. Shower caps, sleeping cap and rules to live by. She is very honest about how she feels about her clients, and basically treats the like family. I have never being in a salon that was this lovely. Lastly, She tells you to give her a call if you have any problems just don’t be calling her at no 4 in the morning. wait till 9am lol. Check her out and don’t forget to say hi to Nikki!

I apologize for the repeat posting Facebook and Twitter peeps but evidently Unilocal did not post this in reviews, only in tips. Anyway…
Yesterday, I went to Dreadlocks by Randi for the first time and she really did me a solid! She rescued my hair. I walked into her salon looking like a raggedy mess and I walked out looking like a regal queen.
Randi will be doing my hair from now on. She’s patient, efficient and very down to earth. She’s honest and open in helping you take care of your locs. Check it out, I know I will, again and again!

I want to start by saying that Randi was so incredibly rude and mean to me, she had me crying in her chair. The only reason I gave her two stars is because her work is good. I went to her for maintenance of my locs, which she had put in for me previously. I had gone on vacation and went swimming with them and they really did need maintenance. I was prepared for her to say something to me about the bad state of my locs and laugh it off. I was not prepared for her to spend the entire 2 ½ hours belittling, chastising, and reprimanding me for what I had done to my own hair. I was literally crying for the entire time because she just did not let up or stop about how I had not taken care of the locs in the exact way she had prescribed. In my mind, I could light my hair on fire if I so chose, and when I pay you to style it, your job is to deal with what I bring to you and do your best to make it look nice. I do not need to be screamed at like a child. She was not doing a favor for me… I was paying her $ 200 to do my hair. My advice to you… find someone else to do your hair… you don’t need such nasty, angry energy to be touching your locs.

«randi» was so rude to me on the phone that i wouldn’t even consider coming in for a free consultation.

called randi asked about maintaining dreadlocks if you have straight oily hair she said it was no problem and tells me you don’t need to maintain dreadlocks yes they need to be maintained they need to be palm rolled everyday for first few months she doesn’t know anything about dreadlocks when it comes to white hair and she’s white that’s the even sadder part (albino African American obiviously judging by her lack of knowledge when it comes to white people hair). she just wants money she put me down for appointment and I didn’t even actually make an appointment and told her I would call her back when I could make an appointment and she just’s put me down for an appointment and when I didn’t show up for the appointment I never actually made she told me to never call or make appointment and that it wasn’t good business last time I checked booking someone for an appointment when they never made one is bad business beware of this woman don’t go to her salon if you want dreads or dread maintenance.

I’ve had dreadlocks for four years, and they have never looked as good as they do today. I saw Randi this morning in her shop on the Lower East Side. She has the best locks I’ve ever seen on a white person! When I walked in, she had just done two African-​American guys’ hair, and they both looked great. She was equally competent with my Caucasian locks. She has her own method, which I like much better than the way I’ve had it done previously, where the roots are tied with string. Randi uses synthetic hair to wrap the roots and ends. Caucasian hair doesn’t lock on the ends, which drives me nuts, and I’ve tried keeping them blunt with rubber bands. No stylist I’ve ever seen before has known how to deal with them, saying, «White people’s dreads are just stringy on the ends, that’s how it is.» Randi, however, wrapped the ends with the synthetic hair, and they look exactly like I’ve always wanted them to. Her assistant Gigi gave me a lovely shampoo and now my locks smell delicious. These gals are great, the price is very reasonable, and I can’t wait to go back to them. Randi gets my highest recommendation!