Dutch Express

A courier from Dutch Express just delivered a package to my office and, without cause, he started cursing at the receptionist. F-​bombs were dropped as were other profanities. Wholly unprofessional.

One of the worst companies i’ve used. Completely unreliable and have no understanding of customer service. If you need something delivered or couriered use any other option. They lie to you and tell you things have been delivered when they have not. These people don’t care about service, only their incredibly high mark up.

I wish I could give them zero stars. They used to be called Street Kings Messengers and have decent service, then they changed name and I guess management and everything changed. They used to provide email updates — when an order was placed, a package picked up and a package delivered and their 1.5-hour promised turnaround time was always respected. Since they became Dutch Express, there are no more confirmations, they are constantly late, they staff over the phone gets the addresses wrong and argue with me. I ordered a certified check to be delivered to me at 3:20 pm today and they promised that it would be here within 2 hours. It is now 6:15 pm, they guy is still not here, the lady over the phone doesn’t know who I am and I am now late to where I’m going because I have to wait for them and they will be here «within 15 minutes». Last time I used these guys and I recommend you try another service.