Hill Cleaners

I have been going to Hill Cleaners for over 2 years. They are very nice and have a great wash and fold service. I had one compliant over that time and they made all efforts to address and fix.

Peeps, get over yourselves.
This place is fine for dry cleaning. I’ve never had a problem. Then again, I don’t have 500 unique issues and problems that I take to them. Just wrinkled shirts. They come back ironed. Simple.

I’m not sure why everybody is giving this place negative reviews. I live right around the corner and use this cleaners often. They offer pick up and delivery of your laundry and dry cleaning and are always very quick. I have only once ever had to wait more than 10 minutes. They never mess any of my clothes up either which is a plus. They may not be enthusiastically and overwhelmingly nice and excited to greet me, but they have never been rude either. They do their job and they do it well. As far as price, I am not originally from NY and this is my first experience with sending my wash out, but I don’t tend to find it over priced.

I’ve been going to Hill Cleaners for 8 years now and they’ve been amazing. They are always on time, the quality is excellent and the staff is incredibly friendly. I trust them with all of my favorite pieces!

If I wasn’t in such a rush to have a pair of pants tailored I would never have gone to Hill Cleaners… the service is AWFUL and does not put the customer first. I asked the tailor for a simple alternation to take two inches off a pair of unlined pants… simplest alternation possible and when I was quoted $ 18.00, I asked them to be considerate of the fact that not only am I returning customer, but also that this was simple and straightforward. The guy behind the counter told me to take it or leave it that this was standard price and it was up to me if I wanted to have it tailored at all. I was appalled by his bravado and gall to be so unaccommodating and disrespectful. It was RUDE and ARROGANT.
WILL NEVER GO BACK. I HOPE THEY SHUT DOWN AND GET A PIECE OF THEIR OWN MEDICINE.

Beyond rude.

Are you effing kidding me right now.
I have been to dry cleaners and tailors all over Manhattan and never have I encountered such RUDE ASS PEOPLE. Forget dry cleaners, never have I encountered such foul people ANYWHERE in Manhattan (except maybe the old ladies at the post office. they’re effing RUDE as well).
This was my second visit to this place and I am in shock. The last time I went was a few months ago to get my coat tailored. The guy at the front (he looks likes he’s some kind of Asian but I can’t really tell and I’m usually good about differentiating one Asian from another) just has this really nasty look on his face and doesn’t greet you when you walk in. When I explained what I wanted done, he seemed uninterested and acted as though I was bothering him. After a few minutes of explaining, this elderly Chinese lady came out and she was sweet and really helpful and actually made me realize that I didn’t need to tailor my coat after all! Anyway so my first visit ended relatively harmlessly.
Today, I went to drop off a jacket and scarf that got some stains on it (unsure from where) and I showed him and explained that my dog might’ve gotten to it. You should have seen the look on this guy’s face. He looked like at me like I was vermin and took his index finger and his thumb to pick up my jacket, holding it away from him the entire time. Then he did the same thing to look through my scarf and scowled while doing so. I wanted to take those two fingers and shove them up his snooty ass. The stains were NOT that bad and he was acting as though I just asked him to dryclean a pile of shit.
Unbelievablely rude service while the customer is standing right there watching??? You work at a fcking cleaners dude, I don’t think you should be so bothered by soiled clothes; regardless of HOW they were soiled. Ass.
Ugh, I would give them ZERO stars if I could, but I can’t, so the one-​star goes to the nice Chinese lady. I feel like she may be the owner. If so, she needs to fire the unidentifiable Asian asshole at her front counter STAT. Hill’s is right around the corner from my office so I went out of convenience’s sake, but I will NOT be going ever again.