Spotmaster Cleaners

This should be the standard for any dry cleaners in nyc. I’ve taken in a few items that had stains i thought would never come out and it was no problem for them. The staff is incredibly friendly and I’m always welcomed when i come in. I highly recommend this place for anyone on the upper west.

This place is beyond amazing. I have a dry cleaner in my building, but I still walk the 20 – 25 minutes it takes me to get to Spotmaster Cleaners. They always get out every stain (I don’t know how they do it). And delivery time is incredibly fast. I dropped off 12 pieces yesterday (some with stains), and they returned all of my clothes within 24 hours. I am blown away by the service. And the prices are great too! Definitely recommend this place.

Thank you Spot Cleaners for saving my precious WHITE blouse and skirt that four of the best cleaners in my neighborhood (UES) couldn’t fix! I literally had paint like stains all over my garments. I refused to toss the clothing. After much research I am so gald that I traveled to the UWS to find you! Your amazing customer service and actions showed me that caring for customers still exits today. You are a rare find. Thank you caring and thank you for saving my outfit. Bravo! You deserve to be successful in business! Miss Valentino

I have lived in UWS for 20 plus years. These guys are the best cleaners in UWS (I have tried many of them). Very professional and high quality. They will get out many types of stains. Haven’t had anything damaged or lost yet. Prices are extremely reasonable. Delivery is reliable.

This is an AMAZING cleaners. Thy literally save me over $ 700. I had rented two white and very expensive dresses from a high-​end boutique for a special white dress ball. Unfortunately NYC being what it is by the end of our somewhat drunken night both dresses had acquired grease stains, and what appereared to be makeup and everything else that the Manhattan streets had to offer. Panicked I went to this dry cleaner for the first time and by the time he was done two days later both dresses looked absolutely gorgeous! You couldn’t tell where any of the numerous stains were and I was able to return them without incident or having to fork over several hundred dollars for the damage
Also I have nothing but nice things to say about Kevin. He is a genuinely nice and cordial person. Something that is pretty rare these days. If there’s a stain or something he doesn’t think that he can get out or if he thinks it will take several days he will let you know. He won’t say he can do it if he can’t — but he’ll do his best.
Even though I don’t live near this store they are officially my new cleaners for the amazing job they did and for how polite and kind they are to their customers

I moved to NYC from CA eight months ago and immediately fell in love with the UWS. I work in financial services, am a busy bachelor and I need suits and shirts done right without fail. I have tried every cleaner on the UWS and none have come close. For the last month I have been giving all of my laundry to Spotmaster, Fangs Cleaners. My shirts and suits are immaculate and the owner Kevin and his Wife bring the family service vibe that is lacking in every other cleaner I have used. They have fair prices, know all of their clients by name and I enjoy every time I visit. If you are looking for a full-​service, premium cleaner, on the UWS, Fang’s cleaners is impeccable. And please tell Kevin the White Horse sent you.

Best dry cleaner in the upper west side by far. I’ve lived in the neighborhood for over 10 years and have had many experiences with other places in the neighborhood. With that said, spotmasters not only does the best job in getting out stains that would otherwise ruin my clothing, but they have the best customer service of any dry cleaner that I have ever been to on Amsterdam or Columbus in the 70s and 80s. In addition to dry cleaning, they’ve done a great job tailoring my suits over the years as well. Big thumbs up for Spotmasters in my book.

I’ve never posted a review on Unilocal until now. But I just got my laundry back (in a trash bag) because THEY CUT OPEN my Izola laundry bag WITH SCISSORS and ruined it. They CUT my $ 40 laundry bag — I guess so they could get the clothes out easier??? Do not use them.

Went to Spotmaster (aka Fang) based on the reviews here and was not disappointed! Fast service, got everything cleaned — including tough spots that had been sitting for a few months, and all for a relatively decent price by NY standards. Will continue to go there when we need dry cleaning!

So happy I came across this place! I’ve surprisingly had mediocre experiences around the neighborhood. I stupidly stained my favorite white blouse and mentioned it to a GF who told me about Spotmaster.
Totally skeptical, I dropped it off. Stain was completely gone! Prices were so reasonable for such a good job. I had a dress with a tear and brought it in. They did such a great job repairing it. Like new.
My next step is to drop off my regular cleaning (they pick up and deliver!).
So glad I found someone I can trust with my clothes! These items aren’t cheap and its so reassuring to know that I have a place in the hood that I can rely on!
Do yourself a favor and check them out!

They def do a good job and the prices are reasonable. Most times I don’t have a problem with pick-​up; I know some reviewers stated that they waited… and waited… and waited… for pick-​up. I wish they would be more proactive in delivering laundry– calling when its ready for delivery as opposed to having to call myself.

Why is this business still allowed to run? Read another review written by another user… a 6 dollar reimbursement for her? Hah. That’s preposterous and so downright disgusting. Can’t believe people have the audacity to ruin others’ clothing and not have a reimbursement policy. Still very disappointed in the services I got, and judging from another post, luckily I did not allow them to ‘make it right’ Should be reported to the BBB. Very shameful business ethic.

Kind couple who run the shop, and my drycleaning had been treated well for a while. But the last time I dropped off a silk blouse from Theory I got it back with a couple dozen ink marks across a large section of the back. They tried 4 – 5 times to remove it, but the stains are still visible.
Kevin’s intent was to make it right, but there was no policy to compensate for the damaged shirt or comp future drycleaning. Between dropping off the shirt and getting it drycleaned over again, six months passed, every undertaking at my initiative, and in the end I received a $ 6 reimbursement for the drycleaning bill. Super disappointed.

I took my $ 3000 MaxMara cashmere coat for spot removal & they scratched my coat leaving huge marks. They might have as well cut off a chunk of my coat. They couldn’t even brush it off. On top of that a $ 24 charge. They use cheap wire hangers on your clothes without padding it with tissues, leaving mark on shoulders. Take your underwear & laundries here only. Did I mention, they didn’t even clean my coat.

Spotmaster’s company name is spot-​on. This dry cleaner can remove stains that are «impossible» to get out of clothing. For example, I had a white dress with coffee on it for over a month. The dress was returned looking as good as new. On one particular occasion, I received a phone call asking if they could return all of my items on time except one which was still stained; this was in an effort to continue trying to restore the top. A few days later my top was returned looking brand new. I don’t think there are many stains that are too difficult for this cleaner.
Kevin, the owner, is amiable, honest, and reliable. His pleasant demeanor makes dropping off my dry cleaning a positive experience. When I go there, I feel like I’ve just stopped by to say hello to a friend.
Even if you live about ten blocks away, like I do, you need to try out Spotmaster. I am certain that you won’t want to return to other dry cleaners in the neighborhood.

I’ve only been here once — dry-​cleaning for two shirts and a pair of dress pants but these cleaners are literally «spot”-on. Garments were returned in flawless condition, staff were friendly and attentive, no line, and a reasonable price. Will return.

Being new to NY I can honestly say I wasn’t on board with someone else handling my delicates, but I didn’t really have a choice. So off I went to the closest place with the highest Unilocal reviews. And I could not be happier.
My clothes come back perfect every time, they use my preferred soap and washing and drying temps. Kevin provides some of the best customer service I’ve ever come across, they are prompt, and the delivery guy is a sweetheart. Always a bright part
of my day to see him and say hello. I’m officially a convert and hope I never move into a place with a washer and dryer again.

I’ve been using Spotmaster’s laundry pick up and deliver service so I’ve never actually been to the store.
The clothes come back fine. I’ve never had an issue– they don’t smell good though like when you do your own laundry, but I’m not sure any places do when you send it out? At least they don’t come back smelling weird.
My biggest issue with the place is how long it takes for them to pick up and deliver. Every single time I call they give me a time and ALWAYS break it! The worst is when I tell them I have to be somewhere at a certain time and they guarantee to deliver and then they don’t show up, even if it’s like 2 – 3 hours away! It’s annoying. I haaaaate having to call them back every single time and ask where my stuff is– «oh, he’s on the way, I promise!» grrrrr. Also the delivery guy is a weirdo.
Kevin, the guy I assume is the owner, is really nice.

I brought a blazer and a pair of pants to them that were pretty shabby. I had gotten them dry cleaned a few times prior but they always came back to me looking just okay. Thought I’d try them because of all the stellar reviews I read on here. The reviews were not wrong. I got my stuff back looking better than it did when it was new. I was taken aback at how great my clothes looked. I thought they’d do a decent job but they far exceeded my expectations. The people that own/​run it are super nice too. Really cool people. Plus I found their rates very reasonable for the job they do.
I highly recommend this place if you want quality service that won’t disappoint.

Since I tried out Fang Cleaners in March, I have come in with every imaginable dry-​cleaning issue: I got a spot on a delicate piece and decided to try and dab it with water, creating a fun tie-​dye mess of stains; I’ve brought in vintage-​cut pants that needed to be taken in with expert alteration attention; I’ve had other dry cleaner practically ruin a dress shirt with their strange chemicals; and of course I’ve brought in run of the mill dry cleaning.
Kevin and Gina have handled it all with the most skilled hands, and the most pleasant demeanor. Its such a pleasure to stop in there! Still definitely worth bringing my dry cleaning in from Brooklyn :)