Starbucks

Nice service here today. Definite improvement over several months ago. Staff was attentive toward customers, really working hard to get orders to customers as quickly & nicely as possible. My bacon, Gouda, egg breakfast sandwich is great. Ice coffee, unsweetened is fine. This SBUX is on 47^th street, just steps east of Fifth Ave. Nice atrium you can sit in too; I’m able to have a seat inside SBUX today, but I’ve happily sat in atrium & enjoyed my SBUX while I people watched.

I get a tea from Starbucks every single weekday morning, and an afternoon drink every single day as well. This is by far the worst store I have been to in the midtown area. I sometimes unfortunately have to stop in here when I’m late for work since my office is close.
Every single person working here has an attitude and are so dreadfully miserable. I’m extremely explicit when I’m ordering a drink that I want modified (i.e. No water, light ice, etc) and make sure that the person taking my order notes it. But 90% of the time have to ask for it to be re-​made because the barista making them doesn’t read the notes on the cup. Without fail, they roll their eyes and mumble under their breath annoyed.
Most customers who frequent Starbucks do so because the drinks can be modified to be made the way the customer wants. If an employee is pissed off about something like that, they might want to get used to it – or switch over to Dunkin Donuts.

Worst customer service ever. one of the employees is very rude to us. Just FYI, there are many other starbuckes stores around.

Starbucks, ubiquitous purveyor of caffeine, located conveniently every four blocks so you never have to look too far. This particular Starbucks is small, maybe 1000 sf, for grab and go coffee only. Enter on 47^th St, next to Guess.
Store layout is tight, and you are bound to bump into someone during morning rush. The line to order snakes around through the store and moves pretty fast. You’ll pass some baskets of snacks and past the cold case to pick up yogurt, juice, and food. The pastry case is next, then two registers. The line to pick up non-​drip coffee backs up by the door and windows. The door opens outward into the sidewalk, where you will promptly bash into someone walking-​while-​texting. Oh, New York.
I frequent this location because it is conveniently in my path as I walk to work, not because its the best ever. I haven’t had problems with getting my drink order correct or waiting very long, unlike the majority of reviews here. My coffee tastes the way it would at any other Starbucks, so quality is good and consistent. That said, the pace here is a bit frantic, as the baristas barely have enough space to do their thing and all their customers are in grumpy pre-​caffeinated hazes crammed like whiny sardines into the store. The drinks come out in a reasonable logical order. Sit tight, its coming. Its only coffee.
This location is right next to a public indoor atrium in the L’Oreal building. So while the Starbucks itself does not offer tables or a bathroom, you can still sit in the sun soaked atrium. I would still not recommend long work sessions using the free wi-​fi here though, as the chairs are rather uncomfortable and there is no guarantee that the free atrium tables will be near outlets.
Random side note, this is where many of the L’Oreal ladies get their morning jolt — I love looking at their outfits/​shoes, which are usually impeccable and fashion forward. (But please don’t take this as a reason to be creepy.)

Go to the Au Bön Pain down the street on the corner of 47^th and Madison, as the coffee is better, cheaper, and since it’s self serve it’s always much faster. Furthermore, the employees at Au Bön Pain are much nicer, and never act annoyed at the mere presence of you showing up to their store. As an example., this morning, a Starbucks Team Member snapped at me rudely when I asked if someone could refill the complimentary milk canisters, as they were all empty. «They’re being refilled now, sir» was the exact quote. And sure enough, 4 minutes later milk canisters appeared, but not before 8 other people also needed milk for their coffee. the Like I said, you’re much better off going to the Au Bön Pain half a block east on 47^th Street!

Had a not-​so-​great experience here yesterday. Ordered a hot americano that was promptly forgotten (even though the barista at the register wrote on the cup and placed it by the machine). Once I saw that I a bunch of orders made after mine had been completed, I asked the barista if there was an americano coming up. She said no and asked someone else to make it. Five minutes later I was handed a cup of hot water. I asked for an americano again since that is what I paid for. The barista pretended to push buttons on the espresso machine and then filled my cup with drip coffee (in plain sight). I will not be returning.

Some of the worst customer service I’ve experienced at a Starbucks to date. The experience was generally confusing and disordered. One of the barristas was shouting questions at me while I ordered from the espresso machine while the other rung me up and was asking the same questions. I asked for an iced americano and was given a hot americano.

What I love about New York? The guy that took my drink order is Latino. The person that rung me up is Indian. The couple sitting behind me is speaking Japanese, and the hot tall blonde in 5in heels next to me is Russian. Feeling fortunate to have been born and raised in the best city in the world! #diversity — oh, and I have free wifi… I mean…

Ich sage mal, der Kaffee ist gut und der große Sitzbereich mit Blick auf die graue Draußenwelt macht den deutlich lahmen Service einigermaßen wieder gut.
Für Starbucks Standard nicht berühmt, aber immerhin besser als der meiste andere Kaffee der Stadt.

It took forever to get my coffee. These guys definitely don’t want to work at all: they look miserable and can’t keep up. They were giving free drinks to people they knew while the rest of us were waiting. Worst Starbucks in NY.

This lil diamond was slipped into the spot during the construction of the L’oreal /​Guess update. I would have named it Starbucks express since its not like one of the other Starbucks where u’d sit and work on your dissertation for hours.
It’s designed for grabbing a drink and /​or a snack and then continuing on. In that light this store is perfect! The only thing it needs is possibly a third register but they use all the tricks in the book to handle the heavy volume!

Pretty quick service. Clean but not many places to sit which was annoying. No customer use of the bathroom.

Without a shred of doubt this is the WORST Starbucks in New York City. Behind the counter = Horrible attitudes, improper language, rolling eyes, slovenly English, hissing, huffing, puffing, talking bad about customers and more. A complete shit show. Avoid.

I like this ‘Bucks. Although its a very busy store, they get the job done. There is also plenty of seating room inside. The only drawback is there is no bathroom. But overall, I dig this shop.

Stopped in for a much needed caffeine kick and the cashier spilled coffee all over a patron in front of me. Burned his hand, stained his clothes, still charged him.
Enough said.
Indoor atrium is a plus and makes for a great sitting area. perfect for waiting for an ambulance to tend to your second degree burns.

Indoor atrium makes this starbucks awesome, other than that there’s no public restroom there.
You can have a massive group gathering here if you wanted too.

This is a very, very bad Starbucks.
Lines take forever, no matter what time it is, because cashiers are busy bickering with each other arguing with customers. Baristas act like you’re trying to steal their puppy if you ask them to remake a drink that they made wrong.
I wrote to corporate (thanks for the free drinks, Sbux!) but nothing has changed… everyone who works there is still slow and mean.
I know this because despite how much I hate this location, I keep going back. It’s the closest one to my office, okay?

very small for a Starbucks but Starbucks is usually small so nothing spectacular

With over 250 outlets citywide, it would really be something to be the worst Starbucks in Manhattan. Something more than just bad coffee, bad attitude, service slower than the construction of the 2^nd Ave subway line; something so bad it transcended all the commonplace stations of mediocrity — the merely inept, the indifferently incompetent — and entered, more descended to a whole new world of awful.
Starbucks 47^th Ave is this place, a coffee outlet so abysmal that every objectionable adjective is reinvented: rudeness, irritability, impatience and stupidity — every aspect of their service from walk in to take out a disservice.
Here it as if a perfect storm has occurred, a once in a lifetime collusion of ignorance, incompetence and indifference, frothed and brewed to ‘venti’ sized proportions. You the customer will never be right; on permanently wrong footing, expect instead to be served an indignity from the following menu: mockery, slights, being ignored, being misheard or misunderstood; then expect an extra shot of eyes rolled or outright abuse — if you even receive your order at all.
You could complain, and every second customer does, but that will prompt yet more recrimination, an extra cup of distaste to chase down the initial spilled all over counter serving.
It seems that this franchise possesses a self-​perpetuating culture of conflict, and is at war with the very people they are charged to serve. In a single visit I saw customers asking about forgotten orders chided not to «speak to us that way»; saw staff with sighs and rolling eyes yelling at people to repeat themselves; even saw a barista stop a customer from complaining with a litany of their own — «you don’t know what I’ve been through today!»
New York is a notoriously busy, blunt city, and it will run you down if you stand in it’s way, but with 250 Starbucks outlets to choose from, you can literally find a better option just across the way.