I had Bob come to clean the carpets in a couple of rooms in our house in Manzanita. I called for an appointment, he gave me a bid over the phone, came over the same day promptly when he said he would be there. He was courteous and efficient. He wore booties the whole time he was in the house. The carpets came out great. They smelled pleasant and dried quickly. The price came in under his bid on the phone and was less expensive than a traditional cleaner I used here a couple of years ago. I will use his service again for sure.