Macy’s

I’m old enough to remember the good ol’ days — when this store was filled with must have items waiting to be bought from helpful sales associates.

I made an appointment at the Clinique Macy’s for a facial and makeup. They seem to have forgotten all about me. I’m in the book, but only one woman is working so every time someone wants to buy something she has to stop and attend to them. This is going to take forever! Yes I am writing this review as I wait for her … Again.

While I love Macy’s, it was an embarrassment to shop in the store today. There was clothes everywhere and the shoe department was in complete disarray. I attempted to purchase a pair of Coach Boots but, they did not have my size. The sales person offered to check if they had it at another store; if I wanted to go purchase it there. I was in no mood to go to another store, after the experience at that one.

Macy’s has always been my favorite store to shop.
This is for the mens department at the Maplewood location.
We where looking for black work pants. The selection is Dockers and some other company. Pretty poor.
While my husband was trying on some pants, I got a chance to look arround.
The floor is dirty, the carpet is filthy, parts of the carpet is ripped, if you don’ t pay attention, you can easly trip and fall.
There are small needles on the floor all over in the dressingroom. Customers must pull them out of the packed shirts and just through them on the floor.
If you try pants on, and walk arround on socks, you can injure yourself.
I have not been to any other department in this location. I think I’ll stay away until they fix the place up.

I don’t like the layout of this Macy’s. It’s merchandised like shit.

Hello, I would like to express how unsatisfied I was with my shopping experience yesterday at your Maplewood Mall location. I visited the women’s shoe department on Thursday evening 12÷12÷13 at about 6:30pm. I was shopping with two friends who were both looking for black dress boots to wear at a family member’s funeral. The three of us were very unhappy with the woman who was helping us in that department. It was very difficult to find someone available to help us when we arrived.
When helping my first friend, the woman told her she needed to «move her fat over» in order to zip up her boot. She seemed quite pushy and continuously told my friend to «just buy the brown ones» since the black version were not in stock. Well, brown boots are not what my friend was looking for, and black would be more appropriate for a funeral. This was frustrating to us since we were shopping for boots to match a specific dress, not to mention outrageous that she would comment on my friend’s «fat» leg. When assisting my second friend, the saleswoman said «You are wearing the wrong kind of jeans for those boots; you need to buy [Macy’s brand] over there.» The saleswoman was probably just trying to make a recommendation on what would be more flattering with these boots, however, her demeanor came off as very rude rather than helpful.
We were all very turned off by our experience with this saleswoman. It seemed very odd. One of my friends eventually did find a boot to fit her in her size, and she quickly paid for it and left. We all wanted to leave quickly after feeling like we were not being helped by someone who was not only incredibly rude, but also seemed to care only about making a sale, whether it was the boots we wanted or not.
Macy’s women’s shoe department had a fabulous selection, but unfortunately the experience we had with that saleswoman makes me want to shop elsewhere in the future.

While this is far from one of my favorite Macy’s, It’s certainly not the worst. I am a Macy’s addict and use their card more than any other card I own (20% off clearance and sale, I’ll take it!) My last shopping experience here was in the home department and I had one of THE most helpful associates (it’s nice when your lugging around a comforter set and an associate takes it off your hands so you can buy more goodies…) I mentioned I didn’t know a 2-​day sale had been on so she offered to put me in the system for whenever a sale is on (ya know – just what I need…)
Best part was because of the 20% with Macy’s charge & additional 30% off home clearance I paid a whopping 95 bucks for $ 350 worth of merchandise.

Nicole was great over in Woman’s — really helped my wife

I was recently in the market for a new tie to match a shirt for my hubbs. The employee working in the suit and tie area came up to me to see if I needed any help and in the same breath added that she did not help pick out ties or give her opinion… the question in my mind was so what can you help me with besides taking my money? Under the Dayton’s and Marshall Field name, the menswear employees were always so helping in offering suggestions for coordinating ties and shirts. They would provide a few options and let me make the final decision.
I will think twice before spending my money at Macy’s anymore.

I remember feeling affronted when Dayton’s became Marshall Fields. I was like, what? What? WHAT?!? Chicago company thinks they’re better than us? Unbelievable! Boo!
In hindsight, that indignation was all sort of silly because it all went down the year I graduated from college and could barely afford to support a Wal-​Mart lifestyle let alone darken the door of a department store like Dayton’s (or Marshall Fields).
So when Macy’s took over Marshall Fields, the bitch in me sort of laughed at everybody from Chicago who was so upset about it. I was working in downtown Chicago at the time it happened and I can’t even begin to explain how many times I was approached in the women’s restroom at work by some angry coworker who «couldn’t believe» that Marshall Fields wasn’t going to be around anymore and wanted to vent.
The Minnesota Nice pumping through my veins forced me into a polite agreement of whatever it was they were telling me. But as soon as their backs were turned and/​or another Chicago transplant was in the vicinity, I was like, «A-​ha!!! HAHAHA! Payback, suckers! Oh. I mean, I’m sorry. I really am. And I agree that State Street is never going to be the same. I really do. But still… get over it. I did.»
And the sun has continued to rise and set on Macy’s for a considerable length of time with nothing notable occurring.
Until this past Monday when I came to the following conclusion: Macy’s is a succubus of sucking. Macy’s is a creepy black hole of suckiness and is made entirely of FAIL.
I stayed at home to finish writing thank-​you notes to people who had attended my bridal shower while my fiancé went out with the following directive: Find coffeepot. Buy coffeepot. After shopping around for a good while, comparing prices and models, he eventually ended up at Macy’s and was surprised to see that the winning coffeepot model was considerably cheaper at Macy’s than anywhere else, so he bought it.
As soon as it was at home and out of the box, we both realized that something was wrong. Something was horribly, disgustingly and repulsively wrong. This brand new coffeepot was USED. And it was FILTHY. There were dried coffee stains on the lid. It was covered in dust and water spots. And the grooves in the dials on the front of the machine were coated with what looked like 1) cake batter, 2) earwax or 3) the standard dirty kitchen grime that can collect on an appliance that has spent months in a kitchen that belongs to someone who probably cuts raw chicken on their countertops and doesn’t disinfect when they’re done.
Obviously we returned it.
The employees we worked with were extremely apologetic and genuinely so, which is uncommonly rare. One of them actually said, «I’m so sorry. I don’t even work in the kitchen department and I feel ashamed. That’s disgusting.» So wow. You go, Macy’s employee!
Five stars to the hiring manager at Macy’s Maplewood because those employees were stellar. Zero stars to Macy’s as an entity. And one star because Unilocal won’t let me leave that part blank.