Mr Dirt Buster

I asked specifically for a thorough interior cleaning and carpet shampoo.
I had recently adopted a dog from a shelter that immediately got very sick and as it turned out she had a very severe case of Distemper. I didn’t realize Distemper was still a problem, I thought it had been about wiped out in this day and time. I adopted this poor dog as a companion for my 5 yr old dog that I’d raised from a pup and once I got her home I realized how sick she was. Though I didn’t know it was Distemper at that point I made her comfortable in another building, I didn’t want to risk my dog getting sick too with whatever she was sick from. I took her to my vet immediately the next morning to get her checked out. We ended up losing her, she was just too sick to recover. That was horrible enough but, it is highly contagious and spread through bodily fluids or even can spread as an airborn virus (?)
I scrubbed and sterilized everything two or three times over and kept my guy away from the building she was in overnight — for several weeks.
Now, I had another dilemma. Though she didn’t get sick to her stomach or mess up my SUV in anyway on the ride home or to the vet this disease had me terrified for his safety. I had been planning to have my SUV detailed before all of this ever took place. I took it to Jerry and explained my situation. My big buddy that loves to ride everywhere with me couldn’t understand why he could no longer ride in my SUV. I told Jerry that I wasn’t the least bit concerned about the outside of the truck, I needed the interior cleaned thoroughly and the carpet and upholstery shampooed.
I dropped it off at 8:00am and didn’t pick it up until about 5:00 pm that evening. It was total chaos when I arrived and the place had a whole lot of people picking up their vehicles. I paid him and drove home. I should have checked his work there before I left but, I didn’t as it was so crazy and I had people lined up behind me trying to get out of the small lot.
I went out the next morning to run to the store and my truck smelled damp and musty. I checked the carpets and they were literally soaking wet. I wasn’t happy but, I took it in stride and got my shop-​vac and started getting all the (still soapy) water sucked out of the carpet. I will say that this was when we got weeks of heavy rain daily so it was impossible to get it to dry completely. I don’t drive my SUV everyday, sometimes I might not use it for 3 or 4 days.
Then a few days later I could smell mold. When I pulled the seat up to look there was black mold growing in the carpet, especially under the backseat on the passenger side. It was nasty for sure. I have to say that by this time I was disgusted especially after talking to him personally and telling him why I needed the interior cleaned extremely well.
If I had complained after a little over a week, he likely would have said to bring it back and they would do it again but, I didn’t want them to «do it again». That’s what I was worried about!
I spent several days getting rid of the mold and cleaning everything myself so I would KNOW it was clean. Actually, I don’t believe they cleaned the upholstery at all. They didn’t even wipe the dash and door panels it seemed other than to maybe run a dry dust rag over them quickly. Everything was dirty and all I got for my $ 100 detailing was shiny tires and a bad case of black mold!
So, I will never, ever, go back to this business again. They caused me to have 3 times as much work than if I’d just done it myself and it cost me $ 100! Seriously it was the poorest excuse for detailing a vehicle that ever was, I’m sure.
No thanks, I’ll do it myself from now on. It might take me a couple of days, but, that’s much better than the weeks it took to finally get my SUV clean and mold free again.

Had them do an interior detail on my new to me SUV because they do have a steam/​vapor cleaner. Carpets looked good but was obvious they did not take time to do the cloth upholstery (as I requested).
Came to pick up my vehicle and was extremely disappointed. Part of old decal on windshield (previous owner) was not removed and owner actually blamed me for not being specific that I wanted it removed. I guess it was also my fault that they did not vacuum or clean out the compartments in the back, center console, behind the seat pockets, etc, etc. Also several marks on interior came off easily when I pointed them out to them, was obvious they might have done quick wipe off of the interior but no DETAIL!
Owner new I was less than happy but still wanted full price for the horrible work. He did say I could bring it back in and they would spend more time on it, no thanks, they had it for 3.5 hours.
Never again, my advice save your time and money, do it yourself or go anywhere else bu this place.