Disappointed with this location. My dad went here to pick up dinner for the family and when he got home, we noticed we were missing an entire meal. I called the store to complain and they knew they forgot the meal. They asked what I wanted and i said if you could deliver the meal for no charge, I will accept that. The cashier agreed and stated the food would be at my house in 15 min. After waiting over 30 min, I called the store back and they said the driver had to make a stop on the way and to call back if he wasn’t there in 10 min. Why wasn’t my meal a priority? They forgot my order then gave me a completely wrong time frame of their attempt to fix their mistake. This is very disappointing. I do not recommend this business.
Bob V.
Évaluation du lieu : 3 Loves Park, IL
Love their pizza so we had some delivered to share with our guests. And as fate would have it we had a problem with the order. When I called they said sometimes that happens. Well sure it does but then you make it right… After all I did my part, I ordered and paid… So if nothing is offered for an issue after I repeatedly told my guests what great pizza they had I loose face and I go elsewhere.
Jim m.
Évaluation du lieu : 5 Crystal Lake, IL
Great Food! CLASSIC Chicago Style Pizza! We order pizza on a regular basis and Rosatis never fails. Fast and Curtious delivery drivers. Fresh Hot Food!
Michele S.
Évaluation du lieu : 4 McHenry, IL
The review is for use of their catering services. The Marengo Rosatis team is helpful, provides prompt and sanitary service, assists me with serving suggestions, delivers on time, and services our special events. Thank you!
Amanda C.
Évaluation du lieu : 3 Marengo, IL
Good Rosatis, but when I told them about a issue I had w/my pizza being made wrong, they did nothing about it… kinda pissed me off…